Period
to 23 November 2017

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Worcestershire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands > Worcestershire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 49 37 63
Rank change year-on-year -12 +26 +5
Permanent jobs requiring a Support Analyst 13 24 3
As % of all permanent IT jobs advertised in Worcestershire 2.62% 5.02% 0.63%
As % of the Job Titles category 2.69% 5.14% 0.64%
Number of salaries quoted 13 20 3
Worcestershire median annual salary £32,500 £24,000 £24,000
Median salary % change year-on-year +35.42% - -
West Midlands median annual salary £26,000 £28,000 £28,550
% change year-on-year -7.14% -1.93% +3.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Worcestershire
Permanent vacancies in Worcestershire with a recognized job title 484 467 471
% of permanent IT jobs with a recognized job title 97.38% 97.70% 98.33%
Number of salaries quoted 434 448 428
Worcestershire median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - -
10th Percentile £22,500 £21,250 £22,500
90th Percentile £59,500 £52,500 £47,650
West Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Worcestershire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Worcestershire.

Job vacancy trend for Support Analyst in Worcestershire

Support Analyst
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Worcestershire.

Salary trend for Support Analyst in Worcestershire

Support Analyst
Salary Histogram in Worcestershire

The salary distribution of IT jobs citing Support Analyst in Worcestershire over the 6 months to 23 November 2017.

Salary histogram for Support Analyst in Worcestershire

Support Analyst
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Worcestershire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester -1 5 £23,991 -22.61%
Redditch -1 4 £32,500 +35.42%
Malvern - 4 £29,500 -
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Worcestershire

For the 6 months to 23 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region featuring Support Analyst in the job title.

1 8 (61.54%) VMware
2 7 (53.85%) Windows
3 6 (46.15%) SQL
3 6 (46.15%) Microsoft
3 6 (46.15%) VMware Infrastructure
4 5 (38.46%) TCP/IP
5 4 (30.77%) CCNP
5 4 (30.77%) Active Directory
5 4 (30.77%) Linux
5 4 (30.77%) Cisco
5 4 (30.77%) Cisco Certification
5 4 (30.77%) ITIL
5 4 (30.77%) GIAC
5 4 (30.77%) CREST Certified
5 4 (30.77%) SANS
5 4 (30.77%) SC Cleared
5 4 (30.77%) DV Cleared
5 4 (30.77%) Security Cleared
5 4 (30.77%) SIEM
5 4 (30.77%) Distributed Denial-of-Service
5 4 (30.77%) Patch Management
5 4 (30.77%) Cyber Attack
5 4 (30.77%) Host Intrusion Detection System
5 4 (30.77%) Network Intrusion Detection System
6 3 (23.08%) Office 365
6 3 (23.08%) Manufacturing
6 3 (23.08%) IBM
7 2 (15.38%) Internet
7 2 (15.38%) Oracle
7 2 (15.38%) SQL Server

Support Analyst Skill Set
Co-occurring IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Exchange
Applications
1 2 (15.38%) Microsoft Office
Cloud Services
1 3 (23.08%) Office 365
2 2 (15.38%) Amazon AWS
3 1 (7.69%) Microsoft Azure
Communications & Networking
1 5 (38.46%) TCP/IP
2 2 (15.38%) Internet
2 2 (15.38%) LAN
2 2 (15.38%) WAN
3 1 (7.69%) DHCP
3 1 (7.69%) DNS
3 1 (7.69%) Firewall
Database & Business Intelligence
1 2 (15.38%) MongoDB
1 2 (15.38%) Oracle Database
1 2 (15.38%) SQL Server
General
1 3 (23.08%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (15.38%) Web Services
Miscellaneous
1 4 (30.77%) Cyber Attack
1 4 (30.77%) Distributed Denial-of-Service
2 1 (7.69%) Smartphone
Operating Systems
1 7 (53.85%) Windows
2 4 (30.77%) Linux
3 2 (15.38%) Windows Server
4 1 (7.69%) Mac OS
4 1 (7.69%) Windows 10
4 1 (7.69%) Windows 7
Processes & Methodologies
1 4 (30.77%) ITIL
1 4 (30.77%) Patch Management
1 4 (30.77%) SIEM
2 1 (7.69%) CRM
Programming Languages
1 6 (46.15%) SQL
2 2 (15.38%) Bash Shell
Qualifications
1 4 (30.77%) CCNP
1 4 (30.77%) Cisco Certification
1 4 (30.77%) CREST Certified
1 4 (30.77%) DV Cleared
1 4 (30.77%) GIAC
1 4 (30.77%) SANS
1 4 (30.77%) SC Cleared
1 4 (30.77%) Security Cleared
2 2 (15.38%) Degree
System Software
1 6 (46.15%) VMware Infrastructure
2 4 (30.77%) Active Directory
3 2 (15.38%) VMware Workstation
4 1 (7.69%) Hyper-V
4 1 (7.69%) XenApp
Systems Management
1 4 (30.77%) Host Intrusion Detection System
1 4 (30.77%) Network Intrusion Detection System
2 2 (15.38%) SCCM
3 1 (7.69%) Backup Exec
3 1 (7.69%) WSUS
Vendors
1 8 (61.54%) VMware
2 6 (46.15%) Microsoft
3 4 (30.77%) Cisco
4 3 (23.08%) IBM
5 2 (15.38%) Oracle
6 1 (7.69%) Citrix
6 1 (7.69%) Symantec
6 1 (7.69%) Veeam