The median annual salary for a Support Analyst was £26,750 in advertised job vacancies in York during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Rank 48 53 49
Rank change year-on-year +5 -4  
Permanent jobs requiring a Support Analyst 2 2 8
As % of all permanent IT jobs advertised in York 0.62% 0.48% 2.15%
As % of the Job Titles category 0.65% 0.48% 2.16%
Number of salaries quoted 2 2 8
Median salary £26,750 £21,500 £25,000
Median salary % change year-on-year +24.41% -14.00%  
90% offered a salary of more than £20,150 £20,300 £23,000
10% offered a salary of more than £33,350 £22,700 £25,300
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in York. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
York
Permanent job vacancies with a job title containing a recognized job role 309 417 371
As % of all permanent IT job vacancies advertised in York 95.67% 99.52% 99.73%
Number of salaries quoted 258 359 291
Median salary £42,500 £40,000 £39,500
Median salary % change year-on-year +6.25% +1.26%  
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in York

The job posting trend of jobs advertised in York that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in York

Support Analyst
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in York.

Salary trend for Support Analyst in York

Support Analyst
Salary Histogram in York

The salary distribution of IT jobs citing Support Analyst in York over the 3 months to 23 March 2017.

Salary histogram for Support Analyst in York

Support Analyst Skill Set
Top 30 Related IT Skills in York

For the 6 months to 23 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the York region featuring Support Analyst in the job title.

1 19 (73.08%) Microsoft
2 14 (53.85%) Active Directory
2 14 (53.85%) Windows
3 10 (38.46%) Windows Server
4 9 (34.62%) Windows 7
4 9 (34.62%) Microsoft Certification
4 9 (34.62%) MS Exchange
5 8 (30.77%) SQL
6 7 (26.92%) MS Excel
6 7 (26.92%) VMware
6 7 (26.92%) VMware Infrastructure
6 7 (26.92%) Incident Management
6 7 (26.92%) Degree
6 7 (26.92%) Computer Science
7 6 (23.08%) HNC
7 6 (23.08%) HND
7 6 (23.08%) VoIP
7 6 (23.08%) Analytical Skills
7 6 (23.08%) Windows 10
8 5 (19.23%) SCCM
9 4 (15.38%) XenApp
9 4 (15.38%) Aligne
9 4 (15.38%) Infor
9 4 (15.38%) Maximo
9 4 (15.38%) Risk Management
9 4 (15.38%) Apple
9 4 (15.38%) Citrix
9 4 (15.38%) Java
9 4 (15.38%) SLA
9 4 (15.38%) ERP

Support Analyst Skill Set
Top Related IT Skills in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (34.62%) MS Exchange
2 3 (11.54%) Exchange Server 2007
2 3 (11.54%) Exchange Server 2010
2 3 (11.54%) Exchange Server 2013
Applications
1 7 (26.92%) MS Excel
2 4 (15.38%) MS Office
Business Applications
1 4 (15.38%) Aligne
1 4 (15.38%) Maximo
Cloud Services
1 3 (11.54%) Office 365
Communications & Networking
1 6 (23.08%) VoIP
2 3 (11.54%) DHCP
2 3 (11.54%) DNS
2 3 (11.54%) TCP/IP
2 3 (11.54%) VPN
3 1 (3.85%) SAN
Libraries, Frameworks & Software Standards
1 4 (15.38%) .NET
Miscellaneous
1 7 (26.92%) Computer Science
2 6 (23.08%) Analytical Skills
Operating Systems
1 14 (53.85%) Windows
2 10 (38.46%) Windows Server
3 9 (34.62%) Windows 7
4 6 (23.08%) Windows 10
5 3 (11.54%) Windows Server 2003
5 3 (11.54%) Windows Server 2008
5 3 (11.54%) Windows Server 2012
Processes & Methodologies
1 7 (26.92%) Incident Management
2 4 (15.38%) ERP
2 4 (15.38%) ITIL
2 4 (15.38%) Risk Management
3 3 (11.54%) Migration
3 3 (11.54%) Time Management
4 2 (7.69%) Application Packaging
4 2 (7.69%) Project Management
5 1 (3.85%) Change Management
5 1 (3.85%) ITIL V3
5 1 (3.85%) QMS
5 1 (3.85%) Release Management
5 1 (3.85%) Service Management
Programming Languages
1 8 (30.77%) SQL
2 4 (15.38%) Java
Qualifications
1 9 (34.62%) Microsoft Certification
2 7 (26.92%) Degree
3 6 (23.08%) HNC
3 6 (23.08%) HND
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 14 (53.85%) Active Directory
2 7 (26.92%) VMware Infrastructure
3 4 (15.38%) XenApp
4 3 (11.54%) Hyper-V
4 3 (11.54%) Microsoft Virtual Server
4 3 (11.54%) VMware ESXi
Systems Management
1 5 (19.23%) SCCM
2 3 (11.54%) Backup Exec
2 3 (11.54%) Norton AntiVirus
3 2 (7.69%) SCOM
Vendors
1 19 (73.08%) Microsoft
2 7 (26.92%) VMware
3 4 (15.38%) Apple
3 4 (15.38%) Citrix
3 4 (15.38%) Infor
4 3 (11.54%) Symantec
4 3 (11.54%) Veeam
5 1 (3.85%) Mitel
5 1 (3.85%) Red Box
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