Period
to 17 June 2019

The median annual salary for a Support Analyst was £20,500 in advertised job vacancies in North Yorkshire during the 6 months to 17 June 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Yorkshire > North Yorkshire
6 months to
17 Jun 2019
Same period 2018 Same period 2017
Rank 42 61 41
Rank change year-on-year +19 -20 +18
Permanent jobs requiring a Support Analyst 191 40 94
As % of all permanent IT jobs advertised in North Yorkshire 11.83% 3.03% 6.04%
As % of the Job Titles category 12.09% 3.11% 6.18%
Number of salaries quoted 178 22 83
North Yorkshire median annual salary £20,500 £25,000 £27,500
Median salary % change year-on-year -18.00% -9.09% +10.00%
10th Percentile £19,500 £19,000 £21,000
90th Percentile £23,250 £28,750 £36,000
Yorkshire median annual salary £22,000 £27,500 £28,500
% change year-on-year -20.00% -3.51% +14.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North Yorkshire
Permanent vacancies in North Yorkshire with a recognized job title 1,580 1,288 1,521
% of permanent IT jobs with a recognized job title 97.83% 97.50% 97.69%
Number of salaries quoted 1,106 1,084 1,292
North Yorkshire median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% +2.56%
10th Percentile £20,250 £25,000 £23,750
90th Percentile £57,500 £57,500 £54,925
Yorkshire median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Support Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Support Analyst in North Yorkshire

Support Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in North Yorkshire.

Salary trend for Support Analyst in North Yorkshire

Support Analyst
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Support Analyst in North Yorkshire over the 6 months to 17 June 2019.

Salary histogram for Support Analyst in North Yorkshire

Support Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North Yorkshire region over the 6 months to 17 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -3 182 £20,500 +2.50% 2
Selby - 5 - -
Ripon - 2 - -
York +13 1 £30,000 +20.00% 2
Support Analyst
Yorkshire

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in North Yorkshire

For the 6 months to 17 June 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region featuring Support Analyst in the job title.

1 165 (86.39%) Cisco Certification
1 165 (86.39%) CCNA
2 104 (54.45%) Cisco
3 103 (53.93%) ADSL
3 103 (53.93%) Broadband
3 103 (53.93%) VoIP
3 103 (53.93%) Firewall
3 103 (53.93%) Wireless
4 102 (53.40%) Polycom
4 102 (53.40%) Aruba
4 102 (53.40%) Supplier Management
4 102 (53.40%) 3G
4 102 (53.40%) Meraki
5 92 (48.17%) Microsoft Certification
5 92 (48.17%) Microsoft
5 92 (48.17%) Active Directory
5 92 (48.17%) Citrix
5 92 (48.17%) MCSE
5 92 (48.17%) MCITP
5 92 (48.17%) VMware Certified Professional (VCP)
5 92 (48.17%) VMware
6 91 (47.64%) VMware Infrastructure
6 91 (47.64%) Data Centre
7 71 (37.17%) ISO/IEC 27001
7 71 (37.17%) ISO 9001
8 70 (36.65%) CCNP
9 22 (11.52%) ITIL
10 7 (3.66%) HTML
10 7 (3.66%) E-Commerce
11 5 (2.62%) Linux

Support Analyst Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (0.52%) Microsoft Excel
1 1 (0.52%) Microsoft PowerPoint
1 1 (0.52%) MS Visio
Business Applications
1 4 (2.09%) Magento
Communications & Networking
1 103 (53.93%) ADSL
1 103 (53.93%) Broadband
1 103 (53.93%) Firewall
1 103 (53.93%) VoIP
1 103 (53.93%) Wireless
2 102 (53.40%) 3G
Database & Business Intelligence
1 1 (0.52%) Relational Database
General
1 2 (1.05%) Retail
Libraries, Frameworks & Software Standards
1 7 (3.66%) HTML
2 5 (2.62%) CSS
3 3 (1.57%) COM
4 1 (0.52%) Velocity
Miscellaneous
1 91 (47.64%) Data Centre
2 3 (1.57%) Driving Licence
Operating Systems
1 5 (2.62%) Linux
1 5 (2.62%) Red Hat Enterprise Linux
2 1 (0.52%) Windows
Processes & Methodologies
1 102 (53.40%) Supplier Management
2 22 (11.52%) ITIL
3 7 (3.66%) E-Commerce
4 5 (2.62%) Collaborative Working
4 5 (2.62%) Problem-Solving
4 5 (2.62%) Root Cause Analysis
4 5 (2.62%) Trend Analysis
5 4 (2.09%) Continuous Improvement
6 2 (1.05%) ETL
6 2 (1.05%) System Testing
7 1 (0.52%) Business Intelligence
7 1 (0.52%) Configuration Management
7 1 (0.52%) Problem Management
7 1 (0.52%) Project Management
7 1 (0.52%) Stakeholder Management
7 1 (0.52%) Systems Engineering
Programming Languages
1 5 (2.62%) PHP
2 2 (1.05%) SQL
2 2 (1.05%) T-SQL
3 1 (0.52%) Java
Qualifications
1 165 (86.39%) CCNA
1 165 (86.39%) Cisco Certification
2 92 (48.17%) MCITP
2 92 (48.17%) MCSE
2 92 (48.17%) Microsoft Certification
2 92 (48.17%) VMware Certified Professional (VCP)
3 70 (36.65%) CCNP
4 1 (0.52%) HNC
4 1 (0.52%) HND
4 1 (0.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 71 (37.17%) ISO 9001
1 71 (37.17%) ISO/IEC 27001
System Software
1 92 (48.17%) Active Directory
2 91 (47.64%) VMware Infrastructure
Vendors
1 104 (54.45%) Cisco
2 102 (53.40%) Aruba
2 102 (53.40%) Meraki
2 102 (53.40%) Polycom
3 92 (48.17%) Citrix
3 92 (48.17%) Microsoft
3 92 (48.17%) VMware
4 5 (2.62%) Red Hat