Period
to 26 July 2017

The median annual salary for a Support Analyst was £33,000 in advertised job vacancies in North Yorkshire during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Yorkshire > North Yorkshire
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 51 50 70
Rank change year-on-year -1 +20 +40
Permanent jobs requiring a Support Analyst 69 88 78
As % of all permanent IT jobs advertised in North Yorkshire 4.66% 5.35% 3.85%
As % of the Job Titles category 4.76% 5.41% 3.89%
Number of salaries quoted 60 58 86
North Yorkshire median annual salary £33,000 £25,500 £25,000
Median salary % change year-on-year +29.41% +2.00% -4.76%
10th Percentile £19,425 £19,813 £21,250
90th Percentile £37,625 £35,000 £37,000
Yorkshire median annual salary £29,000 £26,000 £27,500
% change year-on-year +11.54% -5.45% +3.77%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North Yorkshire
Permanent job vacancies with a job title containing a recognized job role 1449 1627 2003
As % of all permanent IT job vacancies advertised in North Yorkshire 97.77% 98.85% 98.82%
Number of salaries quoted 1218 1366 1804
North Yorkshire median annual salary £40,000 £39,000 £37,500
Median salary % change year-on-year +2.56% +4.00% -
10th Percentile £25,000 £22,500 £22,750
90th Percentile £57,500 £52,500 £53,375
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Support Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Support Analyst in North Yorkshire

Support Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in North Yorkshire.

Salary trend for Support Analyst in North Yorkshire

Support Analyst
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Support Analyst in North Yorkshire over the 6 months to 26 July 2017.

Salary histogram for Support Analyst in North Yorkshire

Support Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North Yorkshire region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -10 28 £21,500 -14.00%
York +9 16 £35,000 +40.00%
Selby +2 16 £35,000 -
Skipton - 3 £33,000 -
Ripon -4 1 £22,500 -13.46%
Northallerton - 1 £35,000 -
Support Analyst
Yorkshire

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in North Yorkshire

For the 6 months to 26 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring Support Analyst in the job title.

1 33 (47.83%) SQL
2 24 (34.78%) ERP
3 21 (30.43%) Windows
4 20 (28.99%) ITIL
4 20 (28.99%) Java
5 19 (27.54%) Active Directory
6 18 (26.09%) .NET
6 18 (26.09%) Risk Management
6 18 (26.09%) Maximo
6 18 (26.09%) Infor
6 18 (26.09%) Aligne
7 17 (24.64%) Microsoft
8 14 (20.29%) Citrix
9 11 (15.94%) SQL Server
10 10 (14.49%) TCP/IP
11 9 (13.04%) DNS
11 9 (13.04%) SLA
11 9 (13.04%) Cisco
11 9 (13.04%) SAN
11 9 (13.04%) Windows Server 2008
11 9 (13.04%) Windows Server 2012
11 9 (13.04%) Analytical Skills
12 8 (11.59%) vSphere
12 8 (11.59%) VMware ESXi
12 8 (11.59%) Exchange Server 2010
12 8 (11.59%) NAS
12 8 (11.59%) XenApp
12 8 (11.59%) XenServer
12 8 (11.59%) VMware
12 8 (11.59%) Finance

Support Analyst Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.59%) Exchange Server 2010
1 8 (11.59%) MS Exchange
2 5 (7.25%) Exchange Server 2003
2 5 (7.25%) Exchange Server 2007
2 5 (7.25%) Exchange Server 2013
2 5 (7.25%) IIS
2 5 (7.25%) SharePoint
3 3 (4.35%) SharePoint 2013
3 3 (4.35%) Skype for Business
4 2 (2.90%) SharePoint Server
4 2 (2.90%) Tomcat
5 1 (1.45%) JBoss
5 1 (1.45%) WebLogic
Applications
1 4 (5.80%) Microsoft Office
Business Applications
1 18 (26.09%) Aligne
1 18 (26.09%) Maximo
2 2 (2.90%) Dynamics AX
3 1 (1.45%) BASE24
3 1 (1.45%) Dynamics NAV
3 1 (1.45%) MFGPRO
3 1 (1.45%) NetSuite
3 1 (1.45%) Pegasus Opera
3 1 (1.45%) Sage 200
3 1 (1.45%) Sage 50
3 1 (1.45%) Sage X3
3 1 (1.45%) SAP Business One
3 1 (1.45%) Unit4 Business World
Cloud Services
1 5 (7.25%) Office 365
2 1 (1.45%) Dynamics 365
2 1 (1.45%) Mimecast
Communications & Networking
1 10 (14.49%) TCP/IP
2 9 (13.04%) DNS
2 9 (13.04%) SAN
3 8 (11.59%) LAN
3 8 (11.59%) NAS
4 7 (10.14%) Firewall
4 7 (10.14%) WAN
5 6 (8.70%) VoIP
6 5 (7.25%) LDAP
7 4 (5.80%) ADSL
7 4 (5.80%) Broadband
7 4 (5.80%) DHCP
7 4 (5.80%) Internet
8 2 (2.90%) Wireless
9 1 (1.45%) Remote Desktop
9 1 (1.45%) VPN
Database & Business Intelligence
1 11 (15.94%) SQL Server
2 3 (4.35%) Relational Database
3 2 (2.90%) Crystal Reports
4 1 (1.45%) Electronic Patient Records
4 1 (1.45%) NonStop SQL
4 1 (1.45%) SQL Server Reporting Services
General
1 8 (11.59%) Finance
2 1 (1.45%) Advertising
2 1 (1.45%) Legal
2 1 (1.45%) Manufacturing
2 1 (1.45%) Retail
Libraries, Frameworks & Software Standards
1 18 (26.09%) .NET
Miscellaneous
1 9 (13.04%) Analytical Skills
2 3 (4.35%) Management Information System
3 2 (2.90%) FMCG
4 1 (1.45%) Client/Server
4 1 (1.45%) Data Centre
4 1 (1.45%) Fintech
4 1 (1.45%) iPad
4 1 (1.45%) NHS
Operating Systems
1 21 (30.43%) Windows
2 9 (13.04%) Windows Server 2008
2 9 (13.04%) Windows Server 2012
3 6 (8.70%) Unix
4 5 (7.25%) Linux
4 5 (7.25%) Windows 2000
4 5 (7.25%) Windows Server
4 5 (7.25%) Windows Server 2003
5 2 (2.90%) Windows 7
6 1 (1.45%) Solaris
6 1 (1.45%) Windows 10
6 1 (1.45%) Windows 8
Processes & Methodologies
1 24 (34.78%) ERP
2 20 (28.99%) ITIL
3 18 (26.09%) Risk Management
4 7 (10.14%) Service Management
5 4 (5.80%) Disaster Recovery
5 4 (5.80%) Incident Management
5 4 (5.80%) ITSM
5 4 (5.80%) Time Management
5 4 (5.80%) Workflow
6 3 (4.35%) Mentoring
6 3 (4.35%) Process Improvement
6 3 (4.35%) Project Planning
7 2 (2.90%) Business Analysis
7 2 (2.90%) Root Cause Analysis
8 1 (1.45%) Agile Software Development
8 1 (1.45%) Migration
8 1 (1.45%) Network Management
8 1 (1.45%) Proactive Monitoring
8 1 (1.45%) Service Delivery
8 1 (1.45%) Test Strategy
Programming Languages
1 33 (47.83%) SQL
2 20 (28.99%) Java
3 3 (4.35%) PowerShell
4 2 (2.90%) PL/SQL
5 1 (1.45%) T-SQL
Qualifications
1 5 (7.25%) MCP
2 1 (1.45%) Degree
2 1 (1.45%) HNC
2 1 (1.45%) HND
2 1 (1.45%) Microsoft Certification
Quality Assurance & Compliance
1 9 (13.04%) SLA
2 1 (1.45%) Data Quality
2 1 (1.45%) GDPR
System Software
1 19 (27.54%) Active Directory
2 8 (11.59%) VMware ESXi
2 8 (11.59%) vSphere
2 8 (11.59%) XenApp
2 8 (11.59%) XenServer
3 5 (7.25%) VMware Infrastructure
4 3 (4.35%) Terminal Services
5 1 (1.45%) Hyper-V
Systems Management
1 5 (7.25%) OpenView
2 3 (4.35%) SCOM
3 1 (1.45%) Backup Exec
3 1 (1.45%) Systems Management Server (SMS)
3 1 (1.45%) WSUS
Vendors
1 18 (26.09%) Infor
2 17 (24.64%) Microsoft
3 14 (20.29%) Citrix
4 9 (13.04%) Cisco
5 8 (11.59%) VMware
6 7 (10.14%) HP
7 5 (7.25%) EMC
7 5 (7.25%) Isilon
7 5 (7.25%) NetApp
8 2 (2.90%) JD Edwards
8 2 (2.90%) Oracle
8 2 (2.90%) Sage
9 1 (1.45%) Aruba
9 1 (1.45%) BT
9 1 (1.45%) Epicor
9 1 (1.45%) Google
9 1 (1.45%) Nimsoft
9 1 (1.45%) Pegasus
9 1 (1.45%) SAP
9 1 (1.45%) Symantec