Period
to 20 October 2018

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in North Yorkshire during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Yorkshire > North Yorkshire
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 70 55 30
Rank change year-on-year -15 -25 +24
Permanent jobs requiring a Support Analyst 40 51 117
As % of all permanent IT jobs advertised in North Yorkshire 3.04% 4.16% 7.74%
As % of the Job Titles category 3.12% 4.24% 7.84%
Number of salaries quoted 23 44 78
North Yorkshire median annual salary £25,000 £26,750 £26,500
Median salary % change year-on-year -6.54% +0.94% -3.64%
10th Percentile £21,250 £17,500 £18,750
90th Percentile £33,750 £35,700 £42,500
Yorkshire median annual salary £27,000 £27,500 £27,000
% change year-on-year -1.82% +1.85% -1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North Yorkshire
Permanent vacancies in North Yorkshire with a recognized job title 1,282 1,203 1,493
% of permanent IT jobs with a recognized job title 97.42% 98.12% 98.74%
Number of salaries quoted 1,059 1,000 1,194
North Yorkshire median annual salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26% +0.64%
10th Percentile £25,000 £25,250 £21,250
90th Percentile £57,500 £61,250 £55,000
Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Support Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Support Analyst in North Yorkshire

Support Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in North Yorkshire.

Salary trend for Support Analyst in North Yorkshire

Support Analyst
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Support Analyst in North Yorkshire over the 6 months to 20 October 2018.

Salary histogram for Support Analyst in North Yorkshire

Support Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North Yorkshire region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -1 19 £28,000 +33.33% 4
York -13 14 £25,000 -6.54%
Skipton -1 4 £28,750 -12.88% 1
Middlesbrough - 1 - - 1
Support Analyst
Yorkshire

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in North Yorkshire

For the 6 months to 20 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region featuring Support Analyst in the job title.

1 19 (47.50%) Microsoft
2 18 (45.00%) Windows
3 16 (40.00%) SQL Server
4 11 (27.50%) Windows Server
5 10 (25.00%) Active Directory
6 9 (22.50%) Office 365
6 9 (22.50%) SQL
7 7 (17.50%) LAN
7 7 (17.50%) WAN
8 6 (15.00%) ITIL
8 6 (15.00%) T-SQL
8 6 (15.00%) IIS
8 6 (15.00%) Windows 10
9 5 (12.50%) .NET
9 5 (12.50%) C#
9 5 (12.50%) JavaScript
9 5 (12.50%) TCP/IP
9 5 (12.50%) Finance
9 5 (12.50%) Firewall
9 5 (12.50%) VMware
10 4 (10.00%) SCCM
10 4 (10.00%) User Acceptance Testing
10 4 (10.00%) Microsoft Excel
10 4 (10.00%) Problem-Solving
11 3 (7.50%) Server Patching
11 3 (7.50%) SharePoint
11 3 (7.50%) Linux
11 3 (7.50%) Citrix
11 3 (7.50%) Mentoring
11 3 (7.50%) Analytical Skills

Support Analyst Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) IIS
2 3 (7.50%) SharePoint
3 1 (2.50%) Exchange Server 2010
3 1 (2.50%) MS Exchange
3 1 (2.50%) Skype for Business
Applications
1 4 (10.00%) Microsoft Excel
2 2 (5.00%) Microsoft Office
Business Applications
1 1 (2.50%) Dynamics AX
1 1 (2.50%) Magento
1 1 (2.50%) Oracle EBS
1 1 (2.50%) Oracle EBS R12
1 1 (2.50%) Oracle iRecruitment
Cloud Services
1 9 (22.50%) Office 365
2 2 (5.00%) Microsoft Azure
3 1 (2.50%) Amazon AWS
3 1 (2.50%) Azure Active Directory
Communications & Networking
1 7 (17.50%) LAN
1 7 (17.50%) WAN
2 5 (12.50%) Firewall
2 5 (12.50%) TCP/IP
3 1 (2.50%) 3G
3 1 (2.50%) ADSL
3 1 (2.50%) Broadband
3 1 (2.50%) FTP
3 1 (2.50%) NetScaler
3 1 (2.50%) SAN
3 1 (2.50%) Skype
3 1 (2.50%) VoIP
3 1 (2.50%) Wi-Fi
3 1 (2.50%) Wireless
Database & Business Intelligence
1 16 (40.00%) SQL Server
2 1 (2.50%) Oracle BI EE
General
1 5 (12.50%) Finance
2 1 (2.50%) Marketing
2 1 (2.50%) Retail
Libraries, Frameworks & Software Standards
1 5 (12.50%) .NET
2 2 (5.00%) HTML
3 1 (2.50%) CSS
3 1 (2.50%) OLE
Miscellaneous
1 3 (7.50%) Analytical Skills
2 2 (5.00%) Data Centre
3 1 (2.50%) Social Media
Operating Systems
1 18 (45.00%) Windows
2 11 (27.50%) Windows Server
3 6 (15.00%) Windows 10
4 3 (7.50%) Linux
5 2 (5.00%) Unix
5 2 (5.00%) Windows 7
5 2 (5.00%) Windows Server 2008
6 1 (2.50%) CentOS
6 1 (2.50%) Debian
6 1 (2.50%) Ubuntu
Processes & Methodologies
1 6 (15.00%) ITIL
2 4 (10.00%) Problem-Solving
2 4 (10.00%) User Acceptance Testing
3 3 (7.50%) Mentoring
3 3 (7.50%) Server Patching
4 2 (5.00%) Change Management
4 2 (5.00%) E-Commerce
4 2 (5.00%) Infrastructure Engineering
4 2 (5.00%) Project Management
4 2 (5.00%) Re-Platforming
4 2 (5.00%) Service Management
4 2 (5.00%) Task Automation
5 1 (2.50%) Patch Management
5 1 (2.50%) People Management
5 1 (2.50%) Proactive Monitoring
5 1 (2.50%) Service Delivery
5 1 (2.50%) Stakeholder Management
5 1 (2.50%) Technical Analysis
5 1 (2.50%) Threat Management
5 1 (2.50%) Vulnerability Scanning
Programming Languages
1 9 (22.50%) SQL
2 6 (15.00%) T-SQL
3 5 (12.50%) C#
3 5 (12.50%) JavaScript
4 1 (2.50%) Bash Shell
4 1 (2.50%) PHP
4 1 (2.50%) Python
Qualifications
1 1 (2.50%) CCNA
1 1 (2.50%) Cisco Certification
1 1 (2.50%) Degree
1 1 (2.50%) MCITP
1 1 (2.50%) MCSE
1 1 (2.50%) Microsoft Certification
1 1 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (5.00%) ISO 9001
2 1 (2.50%) GDPR
2 1 (2.50%) ISO/IEC 27001
2 1 (2.50%) PMO
2 1 (2.50%) QA
2 1 (2.50%) SLA
System Software
1 10 (25.00%) Active Directory
2 1 (2.50%) VMware Infrastructure
Systems Management
1 4 (10.00%) SCCM
2 1 (2.50%) cPanel
2 1 (2.50%) Puppet
2 1 (2.50%) Single Sign-On
Vendors
1 19 (47.50%) Microsoft
2 5 (12.50%) VMware
3 3 (7.50%) Citrix
4 2 (5.00%) Aerohive Networks
4 2 (5.00%) Cisco
5 1 (2.50%) Aruba
5 1 (2.50%) Meraki
5 1 (2.50%) Oracle
5 1 (2.50%) Planview
5 1 (2.50%) Polycom
5 1 (2.50%) Red Hat