The median annual salary for a Help Desk Analyst was £19,500 in advertised job vacancies in Yorkshire during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / Yorkshire
Rank 228 247 231
Rank change year-on-year +19 -16  
Permanent jobs requiring a Help Desk Analyst 10 12 41
As % of all permanent IT jobs advertised in Yorkshire 0.19% 0.19% 0.56%
As % of the Job Titles category 0.19% 0.19% 0.57%
Number of salaries quoted 10 11 37
Median salary £19,500 £20,000 £20,000
Median salary % change year-on-year -2.50% -  
90% offered a salary of more than £17,500 £19,000 £19,000
10% offered a salary of more than £22,250 £20,000 £32,000
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5241 6267 7237
As % of all permanent IT job vacancies advertised in Yorkshire 97.67% 97.19% 98.12%
Number of salaries quoted 4558 5217 5843
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Yorkshire

Help Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Yorkshire.

Salary trend for Help Desk Analyst in Yorkshire

Help Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Yorkshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +20 8 £20,500 +2.50% 2
North Yorkshire +4 1 £19,500 +4.00%
South Yorkshire +3 1 £19,500 -2.50%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Analyst in the job title.

1 24 (85.71%) Windows
2 21 (75.00%) Active Directory
3 20 (71.43%) MS Excel
4 17 (60.71%) MS Exchange
4 17 (60.71%) Windows Server
5 16 (57.14%) SLA
6 14 (50.00%) Time Management
7 10 (35.71%) Microsoft
8 9 (32.14%) MS Office
9 5 (17.86%) Windows Server 2008
9 5 (17.86%) Windows 7
10 3 (10.71%) VMware Infrastructure
10 3 (10.71%) Office 365
10 3 (10.71%) VMware
10 3 (10.71%) Retail
10 3 (10.71%) MS PowerPoint
10 3 (10.71%) Windows Vista
10 3 (10.71%) ITIL
10 3 (10.71%) Windows XP
10 3 (10.71%) HTML
10 3 (10.71%) FTP
10 3 (10.71%) HTTP
10 3 (10.71%) Citrix
10 3 (10.71%) EPoS
10 3 (10.71%) Windows Server 2003
11 2 (7.14%) TCP/IP
11 2 (7.14%) DNS
11 2 (7.14%) DHCP
11 2 (7.14%) Legal
11 2 (7.14%) Windows 8

Help Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (60.71%) MS Exchange
2 2 (7.14%) Exchange Server 2010
3 1 (3.57%) Exchange Server 2007
Applications
1 20 (71.43%) MS Excel
2 9 (32.14%) MS Office
3 3 (10.71%) MS PowerPoint
Cloud Services
1 3 (10.71%) Office 365
Communications & Networking
1 3 (10.71%) FTP
1 3 (10.71%) HTTP
2 2 (7.14%) DHCP
2 2 (7.14%) DNS
2 2 (7.14%) TCP/IP
3 1 (3.57%) LAN
3 1 (3.57%) Remote Desktop
3 1 (3.57%) WAN
3 1 (3.57%) Wireless
General
1 3 (10.71%) Retail
2 2 (7.14%) Legal
3 1 (3.57%) Law
3 1 (3.57%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (10.71%) HTML
Miscellaneous
1 3 (10.71%) EPoS
Operating Systems
1 24 (85.71%) Windows
2 17 (60.71%) Windows Server
3 5 (17.86%) Windows 7
3 5 (17.86%) Windows Server 2008
4 3 (10.71%) Windows Server 2003
4 3 (10.71%) Windows Vista
4 3 (10.71%) Windows XP
5 2 (7.14%) Windows 10
5 2 (7.14%) Windows 8
6 1 (3.57%) Mac OS X
6 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 14 (50.00%) Time Management
2 3 (10.71%) ITIL
3 1 (3.57%) Case Management
3 1 (3.57%) Data Security
3 1 (3.57%) Incident Management
3 1 (3.57%) ITIL V3
3 1 (3.57%) ITSM
3 1 (3.57%) Service Management
3 1 (3.57%) Stakeholder Management
Qualifications
1 1 (3.57%) MCDST
1 1 (3.57%) MCITP
1 1 (3.57%) MCSA
1 1 (3.57%) Microsoft Certification
Quality Assurance & Compliance
1 16 (57.14%) SLA
System Software
1 21 (75.00%) Active Directory
2 3 (10.71%) VMware Infrastructure
3 1 (3.57%) Terminal Services
Vendors
1 10 (35.71%) Microsoft
2 3 (10.71%) Citrix
2 3 (10.71%) VMware
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 3 days ago