Period
to 21 November 2017

The median annual salary for a Help Desk Analyst was £20,000 in advertised job vacancies in Yorkshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
England > Yorkshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 288 303 328
Rank change year-on-year +15 +25 0
Permanent jobs requiring a Help Desk Analyst 24 30 37
As % of all permanent IT jobs advertised in Yorkshire 0.24% 0.27% 0.28%
As % of the Job Titles category 0.25% 0.28% 0.29%
Number of salaries quoted 24 27 34
Yorkshire median annual salary £20,000 £21,500 £19,500
Median salary % change year-on-year -6.98% +10.26% -4.88%
10th Percentile £18,000 £18,500 £15,750
90th Percentile £23,700 £23,000 £26,000
England median annual salary £23,500 £23,000 £22,200
% change year-on-year +2.17% +3.60% -1.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9637 10884 12858
% of permanent IT jobs with a recognized job title 97.46% 97.91% 97.77%
Number of salaries quoted 8094 9202 10544
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Help Desk Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Help Desk Analyst in Yorkshire

Help Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Yorkshire.

Salary trend for Help Desk Analyst in Yorkshire

Help Desk Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Help Desk Analyst in Yorkshire over the 6 months to 21 November 2017.

Salary histogram for Help Desk Analyst in Yorkshire

Help Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Yorkshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +6 20 £20,000 -9.09%
South Yorkshire +25 3 £19,000 -5.00%
East Yorkshire -3 1 £32,500 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Analyst in the job title.

1 21 (87.50%) Windows
2 18 (75.00%) Active Directory
3 17 (70.83%) Microsoft
4 16 (66.67%) Microsoft Office
5 14 (58.33%) DNS
5 14 (58.33%) Windows 7
6 13 (54.17%) TCP/IP
7 12 (50.00%) DHCP
8 6 (25.00%) Microsoft Azure
9 5 (20.83%) MS Exchange
9 5 (20.83%) Change Management
9 5 (20.83%) Finance
9 5 (20.83%) Windows Server
10 4 (16.67%) Windows Server 2008
10 4 (16.67%) ITIL
10 4 (16.67%) Office 365
10 4 (16.67%) Windows Server 2012
11 3 (12.50%) Windows 10
11 3 (12.50%) VMware
11 3 (12.50%) VoIP
11 3 (12.50%) Citrix
11 3 (12.50%) Telecoms
12 2 (8.33%) Case Management
12 2 (8.33%) Handset
12 2 (8.33%) Management Information System
12 2 (8.33%) Service Management
12 2 (8.33%) Lotus
12 2 (8.33%) Apple
12 2 (8.33%) Thin Client
12 2 (8.33%) Remedy

Help Desk Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) MS Exchange
2 2 (8.33%) IBM Domino
2 2 (8.33%) IBM Notes
Applications
1 16 (66.67%) Microsoft Office
2 2 (8.33%) Microsoft Excel
2 2 (8.33%) Microsoft PowerPoint
Business Applications
1 1 (4.17%) Dynamics NAV
Cloud Services
1 6 (25.00%) Microsoft Azure
2 4 (16.67%) Office 365
3 1 (4.17%) Amazon AWS
Communications & Networking
1 14 (58.33%) DNS
2 13 (54.17%) TCP/IP
3 12 (50.00%) DHCP
4 3 (12.50%) VoIP
5 2 (8.33%) LAN
5 2 (8.33%) Remote Desktop
5 2 (8.33%) WAN
6 1 (4.17%) Intranet
General
1 5 (20.83%) Finance
2 3 (12.50%) Telecoms
3 2 (8.33%) Retail
4 1 (4.17%) Legal
Miscellaneous
1 2 (8.33%) Fat Client
1 2 (8.33%) Handset
1 2 (8.33%) Management Information System
1 2 (8.33%) Thin Client
2 1 (4.17%) Greenfield Project
2 1 (4.17%) Hybrid Cloud
Operating Systems
1 21 (87.50%) Windows
2 14 (58.33%) Windows 7
3 5 (20.83%) Windows Server
4 4 (16.67%) Windows Server 2008
4 4 (16.67%) Windows Server 2012
5 3 (12.50%) Windows 10
6 2 (8.33%) Android
6 2 (8.33%) Apple iOS
6 2 (8.33%) Windows 8
6 2 (8.33%) Windows Phone
Processes & Methodologies
1 5 (20.83%) Change Management
2 4 (16.67%) ITIL
3 2 (8.33%) Case Management
3 2 (8.33%) Incident Management
3 2 (8.33%) Mentoring
3 2 (8.33%) Service Management
4 1 (4.17%) Document Management
4 1 (4.17%) Knowledge Management
4 1 (4.17%) Service Desk Management
Programming Languages
1 2 (8.33%) SQL
Qualifications
1 2 (8.33%) Degree
System Software
1 18 (75.00%) Active Directory
2 2 (8.33%) VMware ESXi
2 2 (8.33%) XenApp
3 1 (4.17%) VMware Infrastructure
Vendors
1 17 (70.83%) Microsoft
2 3 (12.50%) Citrix
2 3 (12.50%) VMware
3 2 (8.33%) Apple
3 2 (8.33%) Lotus
3 2 (8.33%) Remedy
3 2 (8.33%) ServiceNow
4 1 (4.17%) Sun