Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England > Yorkshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 81 80 68
Rank change year-on-year -1 -12 +3
Permanent jobs citing Service Delivery 318 374 510
As % of all permanent IT jobs advertised in Yorkshire 3.24% 3.34% 3.85%
As % of the Processes & Methodologies category 3.60% 3.74% 4.27%
Number of salaries quoted 264 290 417
Yorkshire median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +4.65%
10th Percentile £24,300 £20,950 £32,500
90th Percentile £60,000 £62,500 £62,500
England median annual salary £49,328 £47,500 £49,000
% change year-on-year +3.85% -3.06% +3.16%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8833 10012 11948
As % of all permanent IT jobs advertised in Yorkshire 90.08% 89.48% 90.15%
Number of salaries quoted 7387 8424 9728
Yorkshire median annual salary £42,500 £41,750 £40,000
Median salary % change year-on-year +1.80% +4.38% +1.27%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £61,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 17 November 2017.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +8 238 £42,500 -5.56% 15
South Yorkshire +21 49 £43,500 -3.33% 2
North Yorkshire -26 23 £40,000 +79.78% 1
East Yorkshire -3 4 £26,500 -41.11%
Service Delivery
England

For the 6 months to 17 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Delivery.

1 135 (42.45%) ITIL
2 92 (28.93%) Agile Software Development
3 89 (27.99%) Finance
4 68 (21.38%) Windows
4 68 (21.38%) Microsoft
5 56 (17.61%) Project Management
5 56 (17.61%) Service Management
6 54 (16.98%) SLA
7 48 (15.09%) SQL
8 42 (13.21%) VMware
9 38 (11.95%) Microsoft Office
10 36 (11.32%) Continuous Improvement
11 33 (10.38%) VMware Infrastructure
11 33 (10.38%) Active Directory
12 32 (10.06%) WAN
12 32 (10.06%) CSS
12 32 (10.06%) HTML
12 32 (10.06%) Scrum
13 31 (9.75%) JavaScript
13 31 (9.75%) Citrix
14 30 (9.43%) Java
14 30 (9.43%) Xerox
15 29 (9.12%) Windows Server 2012
15 29 (9.12%) Military
16 28 (8.81%) XML
16 28 (8.81%) LAN
17 27 (8.49%) UML
17 27 (8.49%) C#
17 27 (8.49%) Change Management
17 27 (8.49%) Windows Server 2008

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.03%) MS Exchange
2 6 (1.89%) IIS
2 6 (1.89%) SharePoint
3 5 (1.57%) Exchange Server 2007
3 5 (1.57%) Exchange Server 2010
3 5 (1.57%) Exchange Server 2013
4 2 (0.63%) Apache
4 2 (0.63%) Skype for Business
5 1 (0.31%) IBM Notes
5 1 (0.31%) nginx
5 1 (0.31%) Oracle SOA Suite
5 1 (0.31%) SAS
5 1 (0.31%) Tomcat
Applications
1 38 (11.95%) Microsoft Office
2 18 (5.66%) Microsoft Excel
3 14 (4.40%) MS Visio
4 9 (2.83%) Microsoft PowerPoint
4 9 (2.83%) Microsoft Project
5 1 (0.31%) Spreadsheet
Business Applications
1 2 (0.63%) Cognos Planning
1 2 (0.63%) Dynamics NAV
1 2 (0.63%) Remedy ITSM
2 1 (0.31%) BASE24
2 1 (0.31%) Dynamics AX
2 1 (0.31%) Exchequer
2 1 (0.31%) SAP Business One
Cloud Services
1 19 (5.97%) Microsoft Azure
2 18 (5.66%) Office 365
3 4 (1.26%) Amazon AWS
4 3 (0.94%) OneDrive
5 2 (0.63%) GitHub
5 2 (0.63%) IaaS
5 2 (0.63%) SaaS
6 1 (0.31%) Cloud Computing
6 1 (0.31%) Google Cloud Platform
6 1 (0.31%) PaaS
6 1 (0.31%) Serverless
6 1 (0.31%) Yammer
Communications & Networking
1 32 (10.06%) WAN
2 28 (8.81%) LAN
3 19 (5.97%) SAN
3 19 (5.97%) VPN
4 17 (5.35%) TCP/IP
4 17 (5.35%) VoIP
5 15 (4.72%) Firewall
6 9 (2.83%) DNS
7 8 (2.52%) DHCP
8 6 (1.89%) Skype
9 5 (1.57%) MPLS
10 3 (0.94%) Cisco ASA
10 3 (0.94%) VLAN
10 3 (0.94%) Wireshark
11 2 (0.63%) LDAP
11 2 (0.63%) Network Security
11 2 (0.63%) Remote Desktop
11 2 (0.63%) Unified Communications
11 2 (0.63%) Wireless
12 1 (0.31%) Cisco Wireless
Database & Business Intelligence
1 11 (3.46%) SQL Server
2 6 (1.89%) SQL Server Integration Services
3 5 (1.57%) Data Warehouse
3 5 (1.57%) SQL Server 2008
3 5 (1.57%) SQL Server 2012
3 5 (1.57%) SQL Server Reporting Services
4 4 (1.26%) OLAP
5 2 (0.63%) InfluxDB
5 2 (0.63%) MySQL
5 2 (0.63%) NoSQL
5 2 (0.63%) Oracle Database
5 2 (0.63%) Oracle Reports
6 1 (0.31%) NonStop SQL
6 1 (0.31%) RDBMS
6 1 (0.31%) Relational Database
6 1 (0.31%) SAS Enterprise Guide
Development Applications
1 24 (7.55%) MSTest
1 24 (7.55%) NUnit
2 5 (1.57%) Git (software)
3 3 (0.94%) Visual Studio
3 3 (0.94%) webpack
4 2 (0.63%) Jasmine
4 2 (0.63%) Mercurial
4 2 (0.63%) Subversion
4 2 (0.63%) Team Foundation Server
5 1 (0.31%) Eclipse
5 1 (0.31%) Grunt
5 1 (0.31%) gulp
5 1 (0.31%) Protractor
5 1 (0.31%) Selenium
5 1 (0.31%) Visual Studio Team System
General
1 89 (27.99%) Finance
2 29 (9.12%) Military
3 22 (6.92%) Billing
4 16 (5.03%) Retail
4 16 (5.03%) Telecoms
5 14 (4.40%) Marketing
6 8 (2.52%) Banking
7 6 (1.89%) Back Office
7 6 (1.89%) Electronics
8 5 (1.57%) Legal
9 4 (1.26%) Manufacturing
10 3 (0.94%) Law
10 3 (0.94%) Local Government
10 3 (0.94%) Multimedia
11 2 (0.63%) Spanish Language
Job Titles
1 48 (15.09%) Analyst
2 37 (11.64%) IT Manager
3 27 (8.49%) Service Manager
4 26 (8.18%) Project Manager
5 24 (7.55%) .NET Software Engineer
5 24 (7.55%) C# Software Engineer
5 24 (7.55%) Software Engineer
5 24 (7.55%) Team Leader
6 18 (5.66%) Services Delivery Manager
7 16 (5.03%) Delivery Manager
8 15 (4.72%) IT Support
8 15 (4.72%) Service Analyst
9 13 (4.09%) 2nd Line Support
9 13 (4.09%) IT Project Manager
10 12 (3.77%) Developer
10 12 (3.77%) Infrastructure Engineer
10 12 (3.77%) Support Engineer
11 11 (3.46%) Architect
11 11 (3.46%) Infrastructure Manager
11 11 (3.46%) IT Services Manager
Libraries, Frameworks & Software Standards
1 32 (10.06%) CSS
1 32 (10.06%) HTML
2 28 (8.81%) XML
3 27 (8.49%) jQuery
4 26 (8.18%) .NET
5 25 (7.86%) ASP.NET
5 25 (7.86%) RESTful
5 25 (7.86%) SOAP
5 25 (7.86%) Web Services
6 24 (7.55%) LINQ
6 24 (7.55%) Silverlight
6 24 (7.55%) WCF
6 24 (7.55%) WF
6 24 (7.55%) WPF
6 24 (7.55%) XSLT
7 6 (1.89%) HTML5
8 5 (1.57%) AngularJS
8 5 (1.57%) CSS3
9 4 (1.26%) Node.js
10 3 (0.94%) Twitter Bootstrap
Miscellaneous
1 24 (7.55%) Analytical Skills
1 24 (7.55%) Management Information System
2 17 (5.35%) Data Centre
3 11 (3.46%) Fat Client
3 11 (3.46%) Replication
3 11 (3.46%) Thin Client
4 8 (2.52%) Clustering
5 7 (2.20%) Mobile App
5 7 (2.20%) User Experience
6 6 (1.89%) Client/Server
6 6 (1.89%) e-Learning
6 6 (1.89%) iPhone
6 6 (1.89%) NHS
7 4 (1.26%) Enterprise Software
7 4 (1.26%) Hybrid Cloud
7 4 (1.26%) iPad
8 3 (0.94%) Cyber Attack
8 3 (0.94%) Driving Licence
8 3 (0.94%) Graphic Design
8 3 (0.94%) Greenfield Project
Operating Systems
1 68 (21.38%) Windows
2 29 (9.12%) Windows Server 2012
3 27 (8.49%) Windows Server 2008
4 18 (5.66%) Linux
5 16 (5.03%) Windows Server
6 9 (2.83%) Unix
7 7 (2.20%) Windows 7
8 4 (1.26%) Windows 10
9 3 (0.94%) Mac OS
10 2 (0.63%) CentOS
10 2 (0.63%) Windows 8
11 1 (0.31%) Android
11 1 (0.31%) Apple iOS
11 1 (0.31%) Mac OS X
11 1 (0.31%) Red Hat Enterprise Linux
Processes & Methodologies
1 135 (42.45%) ITIL
2 92 (28.93%) Agile Software Development
3 56 (17.61%) Project Management
3 56 (17.61%) Service Management
4 36 (11.32%) Continuous Improvement
5 32 (10.06%) Scrum
6 27 (8.49%) Change Management
6 27 (8.49%) UML
7 26 (8.18%) DSDM
7 26 (8.18%) OO
8 25 (7.86%) PRINCE2
8 25 (7.86%) Software Engineering
8 25 (7.86%) Stakeholder Management
9 24 (7.55%) Continuous Integration
9 24 (7.55%) MVVM
9 24 (7.55%) People Management
9 24 (7.55%) RUP
9 24 (7.55%) Use Case
10 22 (6.92%) Change Control
10 22 (6.92%) Presales
Programming Languages
1 48 (15.09%) SQL
2 31 (9.75%) JavaScript
3 30 (9.43%) Java
4 27 (8.49%) C#
5 25 (7.86%) C++
5 25 (7.86%) T-SQL
6 24 (7.55%) PL/SQL
7 10 (3.14%) C
8 8 (2.52%) PowerShell
9 7 (2.20%) Python
10 4 (1.26%) PHP
11 2 (0.63%) Bash Shell
11 2 (0.63%) Perl
11 2 (0.63%) Ruby
11 2 (0.63%) Scala
12 1 (0.31%) COBOL
12 1 (0.31%) VB
12 1 (0.31%) VB.NET
Qualifications
1 19 (5.97%) Microsoft Certification
1 19 (5.97%) SC Cleared
1 19 (5.97%) Security Cleared
2 18 (5.66%) ITIL Certification
3 14 (4.40%) ITIL Foundation Certificate
4 13 (4.09%) CCNA
4 13 (4.09%) Cisco Certification
5 10 (3.14%) MCSE
6 8 (2.52%) MCDST
6 8 (2.52%) MCSA
7 6 (1.89%) A+ Certification
7 6 (1.89%) Degree
7 6 (1.89%) ISTQB
8 5 (1.57%) MCITP
9 4 (1.26%) MCP
9 4 (1.26%) PRINCE2 Certification
10 3 (0.94%) Microsoft Certified Architect
11 2 (0.63%) ISTQB Foundation Certification
12 1 (0.31%) Computer Science Degree
12 1 (0.31%) Six Sigma Green Belt
Quality Assurance & Compliance
1 54 (16.98%) SLA
2 7 (2.20%) ISO/IEC 27001
3 5 (1.57%) QA
4 4 (1.26%) ISO 9001
4 4 (1.26%) ISO/IEC 20000
5 3 (0.94%) GDPR
6 2 (0.63%) PMO
7 1 (0.31%) ISO 9000
7 1 (0.31%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.31%) PCI DSS
System Software
1 33 (10.38%) Active Directory
1 33 (10.38%) VMware Infrastructure
2 14 (4.40%) XenApp
3 7 (2.20%) Hyper-V
4 5 (1.57%) DFS Replication
5 4 (1.26%) Microsoft Virtual Server
5 4 (1.26%) Virtual Servers
5 4 (1.26%) XenDesktop
6 3 (0.94%) VMware ESXi
7 2 (0.63%) Gluster
8 1 (0.31%) Xen
Systems Management
1 6 (1.89%) Puppet
1 6 (1.89%) SCCM
2 5 (1.57%) WSUS
3 3 (0.94%) Ansible
3 3 (0.94%) CFEngine
3 3 (0.94%) Opscode Chef
3 3 (0.94%) Salt
4 2 (0.63%) AirWatch
4 2 (0.63%) Aspera SmartTrack
4 2 (0.63%) Grafana
4 2 (0.63%) Nagios
4 2 (0.63%) ZABBIX
5 1 (0.31%) SCSM
Vendors
1 68 (21.38%) Microsoft
2 42 (13.21%) VMware
3 31 (9.75%) Citrix
4 30 (9.43%) Xerox
5 24 (7.55%) Cisco
6 10 (3.14%) CheckPoint
7 8 (2.52%) ServiceNow
8 7 (2.20%) Apple
8 7 (2.20%) Dell
8 7 (2.20%) HP
8 7 (2.20%) Oracle
9 6 (1.89%) Red Hat
9 6 (1.89%) SolarWinds
10 5 (1.57%) Civica
10 5 (1.57%) CommVault
10 5 (1.57%) Dell Compellent
10 5 (1.57%) EMC
10 5 (1.57%) Google
10 5 (1.57%) LANDesk
10 5 (1.57%) NetApp