Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > Yorkshire
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 86 83 64
Rank change year-on-year -3 -19 +2
Permanent jobs citing Service Delivery 291 348 508
As % of all permanent IT jobs advertised in Yorkshire 3.02% 3.25% 4.02%
As % of the Processes & Methodologies category 3.34% 3.63% 4.48%
Number of salaries quoted 243 282 434
Yorkshire median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +12.50%
10th Percentile £24,200 £20,575 £29,000
90th Percentile £60,000 £62,500 £68,750
England median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% +5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,722 9,594 11,346
As % of all permanent IT jobs advertised in Yorkshire 90.39% 89.71% 89.82%
Number of salaries quoted 7,414 8,106 9,303
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 22 January 2018.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +3 232 £40,000 -11.11% 47
South Yorkshire +10 44 £43,500 +16.00% 6
East Yorkshire +4 6 £46,250 +164.29% 1
North Yorkshire -34 5 £25,000 +19.05% 5
Service Delivery
England

For the 6 months to 22 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Delivery.

1 131 (45.02%) ITIL
2 83 (28.52%) Finance
3 73 (25.09%) Agile Software Development
4 58 (19.93%) Windows
4 58 (19.93%) Service Management
5 46 (15.81%) SQL
5 46 (15.81%) SLA
6 45 (15.46%) Microsoft
7 41 (14.09%) Project Management
8 36 (12.37%) Continuous Improvement
9 32 (11.00%) Microsoft Office
9 32 (11.00%) Military
9 32 (11.00%) Xerox
10 31 (10.65%) VMware
11 29 (9.97%) Change Management
11 29 (9.97%) Incident Management
11 29 (9.97%) VMware Infrastructure
12 28 (9.62%) CSS
12 28 (9.62%) HTML
13 27 (9.28%) JavaScript
14 26 (8.93%) WAN
14 26 (8.93%) Citrix
14 26 (8.93%) Billing
14 26 (8.93%) Windows Server 2012
14 26 (8.93%) Presales
15 25 (8.59%) Windows Server 2008
15 25 (8.59%) UML
15 25 (8.59%) Java
15 25 (8.59%) .NET
15 25 (8.59%) XML

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.41%) MS Exchange
2 5 (1.72%) SharePoint
3 2 (0.69%) Skype for Business
4 1 (0.34%) Apache
4 1 (0.34%) Exchange Server 2007
4 1 (0.34%) Exchange Server 2010
4 1 (0.34%) Exchange Server 2013
4 1 (0.34%) IIS
4 1 (0.34%) Oracle SOA Suite
4 1 (0.34%) SAS
Applications
1 32 (11.00%) Microsoft Office
2 18 (6.19%) Microsoft Excel
3 10 (3.44%) Microsoft PowerPoint
3 10 (3.44%) MS Visio
4 5 (1.72%) Microsoft Project
5 1 (0.34%) Spreadsheet
Business Applications
1 2 (0.69%) Cognos Planning
1 2 (0.69%) Dynamics NAV
1 2 (0.69%) Remedy ITSM
2 1 (0.34%) Dynamics AX
2 1 (0.34%) Exchequer
2 1 (0.34%) Sage X3
2 1 (0.34%) SAP Business One
Cloud Services
1 18 (6.19%) Office 365
2 14 (4.81%) Microsoft Azure
3 6 (2.06%) SaaS
4 5 (1.72%) Amazon AWS
5 4 (1.37%) Cloud Computing
5 4 (1.37%) IaaS
6 3 (1.03%) PaaS
7 2 (0.69%) Google Cloud Platform
7 2 (0.69%) OneDrive
7 2 (0.69%) Serverless
Communications & Networking
1 26 (8.93%) WAN
2 22 (7.56%) LAN
3 20 (6.87%) TCP/IP
4 11 (3.78%) SAN
4 11 (3.78%) VPN
5 9 (3.09%) DNS
5 9 (3.09%) Firewall
6 8 (2.75%) DHCP
6 8 (2.75%) VoIP
7 6 (2.06%) MPLS
8 4 (1.37%) Network Security
8 4 (1.37%) Skype
8 4 (1.37%) Wireless
9 3 (1.03%) Cisco ASA
9 3 (1.03%) NAS
9 3 (1.03%) VLAN
9 3 (1.03%) Wireshark
10 2 (0.69%) BGP
10 2 (0.69%) IPsec
10 2 (0.69%) Multicast
Database & Business Intelligence
1 8 (2.75%) SQL Server
2 4 (1.37%) SQL Server Integration Services
3 3 (1.03%) Data Warehouse
3 3 (1.03%) Oracle Database
3 3 (1.03%) Oracle Reports
3 3 (1.03%) SQL Server Reporting Services
4 2 (0.69%) InfluxDB
4 2 (0.69%) MySQL
4 2 (0.69%) OLAP
4 2 (0.69%) SQL Server 2012
5 1 (0.34%) BusinessObjects
5 1 (0.34%) DB2
5 1 (0.34%) RDBMS
5 1 (0.34%) Relational Database
5 1 (0.34%) SAP Data Services
5 1 (0.34%) SAS Enterprise Guide
5 1 (0.34%) SQL Server 2000
5 1 (0.34%) SQL Server 2008
Development Applications
1 22 (7.56%) MSTest
1 22 (7.56%) NUnit
2 5 (1.72%) Git (software)
3 4 (1.37%) Visual Studio
3 4 (1.37%) webpack
4 2 (0.69%) Team Foundation Server
4 2 (0.69%) Visual Studio Team System
5 1 (0.34%) Eclipse
General
1 83 (28.52%) Finance
2 32 (11.00%) Military
3 26 (8.93%) Billing
4 18 (6.19%) Retail
5 17 (5.84%) Marketing
6 14 (4.81%) Telecoms
7 8 (2.75%) Banking
8 6 (2.06%) Back Office
9 4 (1.37%) Electronics
9 4 (1.37%) Legal
9 4 (1.37%) Local Government
10 3 (1.03%) Law
10 3 (1.03%) Multimedia
11 2 (0.69%) Manufacturing
12 1 (0.34%) Spanish Language
Job Titles
1 60 (20.62%) Analyst
2 32 (11.00%) Service Manager
3 30 (10.31%) IT Manager
4 25 (8.59%) Service Analyst
4 25 (8.59%) Services Delivery Manager
5 22 (7.56%) .NET Software Engineer
5 22 (7.56%) C# Software Engineer
5 22 (7.56%) Delivery Manager
5 22 (7.56%) Software Engineer
6 18 (6.19%) Project Manager
7 14 (4.81%) 2nd Line Support
8 13 (4.47%) Architect
8 13 (4.47%) IT Support
8 13 (4.47%) Team Leader
9 12 (4.12%) Infrastructure Engineer
10 11 (3.78%) IT Project Manager
10 11 (3.78%) IT Services Manager
10 11 (3.78%) Support Engineer
10 11 (3.78%) Technical Leader
10 11 (3.78%) Technical Support
Libraries, Frameworks & Software Standards
1 28 (9.62%) CSS
1 28 (9.62%) HTML
2 25 (8.59%) .NET
2 25 (8.59%) XML
3 23 (7.90%) ASP.NET
3 23 (7.90%) SOAP
4 22 (7.56%) jQuery
4 22 (7.56%) LINQ
4 22 (7.56%) RESTful
4 22 (7.56%) Silverlight
4 22 (7.56%) WCF
4 22 (7.56%) Web Services
4 22 (7.56%) WF
4 22 (7.56%) WPF
4 22 (7.56%) XSLT
5 4 (1.37%) Angular 2
5 4 (1.37%) AngularJS
5 4 (1.37%) CSS3
5 4 (1.37%) HTML5
6 2 (0.69%) Node.js
Miscellaneous
1 24 (8.25%) Management Information System
2 19 (6.53%) Replication
3 17 (5.84%) Fat Client
3 17 (5.84%) Thin Client
4 16 (5.50%) Analytical Skills
5 10 (3.44%) Data Centre
6 8 (2.75%) Mobile App
7 7 (2.41%) User Experience
8 5 (1.72%) Enterprise Software
9 4 (1.37%) e-Learning
9 4 (1.37%) Graphic Design
9 4 (1.37%) Greenfield Project
9 4 (1.37%) Hybrid Cloud
10 3 (1.03%) Driving Licence
10 3 (1.03%) Fintech
10 3 (1.03%) iPhone
10 3 (1.03%) Tandem
11 2 (0.69%) Foreign Exchange (FX)
11 2 (0.69%) NHS
11 2 (0.69%) Public Cloud
Operating Systems
1 58 (19.93%) Windows
2 26 (8.93%) Windows Server 2012
3 25 (8.59%) Windows Server 2008
4 22 (7.56%) Windows Server
5 14 (4.81%) Linux
6 5 (1.72%) Windows 10
7 4 (1.37%) Windows 7
8 3 (1.03%) Unix
9 2 (0.69%) Android
9 2 (0.69%) CentOS
9 2 (0.69%) Mac OS
9 2 (0.69%) Red Hat Enterprise Linux
9 2 (0.69%) Windows 8
10 1 (0.34%) Apple iOS
10 1 (0.34%) Mac OS X
Processes & Methodologies
1 131 (45.02%) ITIL
2 73 (25.09%) Agile Software Development
3 58 (19.93%) Service Management
4 41 (14.09%) Project Management
5 36 (12.37%) Continuous Improvement
6 29 (9.97%) Change Management
6 29 (9.97%) Incident Management
7 26 (8.93%) Presales
8 25 (8.59%) Stakeholder Management
8 25 (8.59%) UML
9 24 (8.25%) Scrum
10 22 (7.56%) Continuous Integration
10 22 (7.56%) DSDM
10 22 (7.56%) MVVM
10 22 (7.56%) OO
10 22 (7.56%) RUP
10 22 (7.56%) Software Engineering
10 22 (7.56%) Use Case
11 20 (6.87%) Problem Management
11 20 (6.87%) Time Management
Programming Languages
1 46 (15.81%) SQL
2 27 (9.28%) JavaScript
3 25 (8.59%) Java
4 23 (7.90%) C#
4 23 (7.90%) T-SQL
5 22 (7.56%) C++
5 22 (7.56%) PL/SQL
6 8 (2.75%) C
7 5 (1.72%) Python
8 4 (1.37%) PowerShell
9 2 (0.69%) Bash Shell
9 2 (0.69%) Perl
9 2 (0.69%) PHP
9 2 (0.69%) Ruby
9 2 (0.69%) Scala
10 1 (0.34%) Groovy
10 1 (0.34%) VB.NET
Qualifications
1 23 (7.90%) ITIL Foundation Certificate
2 21 (7.22%) SC Cleared
2 21 (7.22%) Security Cleared
3 15 (5.15%) Microsoft Certification
4 14 (4.81%) ITIL Certification
5 11 (3.78%) Cisco Certification
6 9 (3.09%) MCSE
7 8 (2.75%) Degree
8 7 (2.41%) CCNA
9 6 (2.06%) ISTQB
10 5 (1.72%) MCDST
10 5 (1.72%) MCP
11 4 (1.37%) A+ Certification
11 4 (1.37%) MCSA
12 3 (1.03%) Microsoft Certified Architect
12 3 (1.03%) PRINCE2 Certification
13 2 (0.69%) CCIE
13 2 (0.69%) CCNP
13 2 (0.69%) ISTQB Foundation Certification
13 2 (0.69%) JNCIA
Quality Assurance & Compliance
1 46 (15.81%) SLA
2 10 (3.44%) ISO/IEC 27001
3 8 (2.75%) ISO 9001
4 7 (2.41%) QA
5 6 (2.06%) GDPR
5 6 (2.06%) ISO/IEC 20000
6 3 (1.03%) PMO
7 1 (0.34%) ISO 9000
7 1 (0.34%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.34%) PCI DSS
System Software
1 29 (9.97%) VMware Infrastructure
2 21 (7.22%) Active Directory
3 9 (3.09%) Hyper-V
4 5 (1.72%) XenApp
5 3 (1.03%) Virtual Machines
6 2 (0.69%) Gluster
7 1 (0.34%) Docker
7 1 (0.34%) Microsoft Virtual Server
7 1 (0.34%) Virtual Servers
7 1 (0.34%) XenDesktop
Systems Management
1 4 (1.37%) Puppet
2 3 (1.03%) FortiGate
2 3 (1.03%) SCCM
3 2 (0.69%) AirWatch
3 2 (0.69%) Aspera SmartTrack
3 2 (0.69%) Grafana
3 2 (0.69%) Nagios
3 2 (0.69%) ZABBIX
Vendors
1 45 (15.46%) Microsoft
2 32 (11.00%) Xerox
3 31 (10.65%) VMware
4 26 (8.93%) Citrix
5 19 (6.53%) Cisco
6 14 (4.81%) ServiceNow
7 7 (2.41%) Oracle
7 7 (2.41%) Red Hat
8 6 (2.06%) Google
8 6 (2.06%) Meraki
9 5 (1.72%) Apple
9 5 (1.72%) SAP
10 4 (1.37%) Dell
10 4 (1.37%) Mitel
10 4 (1.37%) Palo Alto
10 4 (1.37%) Remedy
10 4 (1.37%) Splunk
11 3 (1.03%) Avaya
11 3 (1.03%) Snow
11 3 (1.03%) Zerto