Service Delivery Job Trends in Yorkshire

Service Delivery
England > Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Yorkshire requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 3 January 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Jan 2026
Same period 2025 Same period 2024
Rank 97 83 107
Rank change year-on-year -14 +24 -9
Permanent jobs citing Service Delivery 63 73 70
As % of all permanent jobs in Yorkshire 1.90% 2.26% 2.28%
As % of the Processes & Methodologies category 2.36% 2.51% 2.49%
Number of salaries quoted 41 41 47
10th Percentile £26,500 £31,250 £27,650
25th Percentile £29,000 £32,500 £33,556
Median annual salary (50th Percentile) £48,500 £56,700 £49,990
Median % change year-on-year -14.46% +13.42% +11.09%
75th Percentile £57,500 £67,500 £70,000
90th Percentile £80,000 £72,500 £85,000
England median annual salary £49,200 £54,214 £51,300
% change year-on-year -9.25% +5.68% +2.60%

All Process & Methodology Skills
Yorkshire

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 2,669 2,903 2,816
As % of all permanent jobs advertised in Yorkshire 80.34% 89.74% 91.61%
Number of salaries quoted 1,543 1,150 2,210
10th Percentile £27,500 £30,000 £28,800
25th Percentile £30,250 £41,000 £39,720
Median annual salary (50th Percentile) £47,500 £52,500 £52,500
Median % change year-on-year -9.52% - -4.34%
75th Percentile £69,000 £69,500 £67,500
90th Percentile £85,000 £81,250 £84,056
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Delivery
Job Vacancy Trend in Yorkshire

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in Yorkshire.

Service Delivery job vacancy trend in Yorkshire

Service Delivery
Salary Trend in Yorkshire

Salary distribution trend for jobs in Yorkshire citing Service Delivery.

Salary distribution trend for jobs in Yorkshire citing Service Delivery

Service Delivery
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Delivery in Yorkshire over the 6 months to 3 January 2026.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 3 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -9 40 £30,000 -50.00% 13
South Yorkshire +3 14 £55,000 +4.76% 7
North Yorkshire -14 3 £72,500 +61.11% 6
East Yorkshire -3 2 - - 1
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (12.70%) SharePoint
2 7 (11.11%) Microsoft Exchange
3 2 (3.17%) CMS
4 1 (1.59%) WordPress
Applications
1 8 (12.70%) Microsoft Excel
2 5 (7.94%) Microsoft Office
Business Applications
1 1 (1.59%) C-CURE
1 1 (1.59%) Dynamics CRM
Cloud Services
1 23 (36.51%) Microsoft 365
2 11 (17.46%) Azure
3 3 (4.76%) Power Automate
4 2 (3.17%) Power Platform
4 2 (3.17%) PowerApps
4 2 (3.17%) SaaS
5 1 (1.59%) AWS
5 1 (1.59%) Azure Sentinel
5 1 (1.59%) Dynamics 365
5 1 (1.59%) Entra ID
5 1 (1.59%) GCP
5 1 (1.59%) GitHub
Communications & Networking
1 12 (19.05%) LAN
2 10 (15.87%) WAN
2 10 (15.87%) Wi-Fi
3 7 (11.11%) TCP/IP
Database & Business Intelligence
1 2 (3.17%) Power BI
2 1 (1.59%) Relational Database
Development Applications
1 3 (4.76%) JIRA
General
1 21 (33.33%) Social Skills
2 13 (20.63%) Finance
3 10 (15.87%) Marketing
4 9 (14.29%) Analytical Skills
5 4 (6.35%) Legal
5 4 (6.35%) Organisational Skills
5 4 (6.35%) Retail
6 3 (4.76%) Inclusion and Diversity
6 3 (4.76%) Influencing Skills
7 2 (3.17%) Automotive
8 1 (1.59%) Law
8 1 (1.59%) Public Sector
Job Titles
1 15 (23.81%) IT Manager
2 10 (15.87%) Support Technician
3 9 (14.29%) Senior
4 8 (12.70%) IT Support
4 8 (12.70%) IT Support Technician
4 8 (12.70%) IT Technician
5 7 (11.11%) Senior IT Support
5 7 (11.11%) Senior IT Technician
5 7 (11.11%) Senior Support Technician
5 7 (11.11%) Senior Technician
5 7 (11.11%) Support Assistant
6 5 (7.94%) Consultant
6 5 (7.94%) Service Manager
7 4 (6.35%) Configuration Manager
7 4 (6.35%) Lead
7 4 (6.35%) Service Desk Manager
8 3 (4.76%) Help Desk Technician
8 3 (4.76%) Infrastructure Manager
8 3 (4.76%) Support Team Leader
8 3 (4.76%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (1.59%) CSS
1 1 (1.59%) HTML
1 1 (1.59%) Software Packaging
Miscellaneous
1 9 (14.29%) Onboarding
2 8 (12.70%) Data Centre
2 8 (12.70%) Driving Licence
3 7 (11.11%) Replication
4 5 (7.94%) Self-Motivation
5 4 (6.35%) CMDB
5 4 (6.35%) NHS
6 2 (3.17%) Distributed Systems
6 2 (3.17%) Enterprise Software
6 2 (3.17%) Legacy Applications
6 2 (3.17%) Low-Code
6 2 (3.17%) Mainframe
7 1 (1.59%) CCTV
7 1 (1.59%) Cyberattack
7 1 (1.59%) Data Structures
7 1 (1.59%) Digital Signage
7 1 (1.59%) Security Posture
Operating Systems
1 13 (20.63%) Windows
2 9 (14.29%) Windows Server
3 7 (11.11%) Android
4 1 (1.59%) Linux
Processes & Methodologies
1 34 (53.97%) ITIL
2 32 (50.79%) Problem-Solving
3 24 (38.10%) Service Management
4 22 (34.92%) Customer Service
4 22 (34.92%) ITSM
5 21 (33.33%) Continuous Improvement
5 21 (33.33%) Stakeholder Management
6 14 (22.22%) Cybersecurity
6 14 (22.22%) Stakeholder Engagement
7 12 (19.05%) Problem Management
7 12 (19.05%) Project Delivery
8 11 (17.46%) IT Strategy
8 11 (17.46%) Supplier Management
9 8 (12.70%) Change Management
9 8 (12.70%) Coaching
9 8 (12.70%) CRM
10 7 (11.11%) Agile
10 7 (11.11%) Business Development
10 7 (11.11%) Data Protection
10 7 (11.11%) Performance Monitoring
Programming Languages
1 2 (3.17%) COBOL
2 1 (1.59%) SQL
Qualifications
1 14 (22.22%) ITIL Certification
2 5 (7.94%) Microsoft Certification
3 3 (4.76%) Degree
4 1 (1.59%) ITIL Foundation Certificate
4 1 (1.59%) SC Cleared
4 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 7 (11.11%) Cyber Essentials
1 7 (11.11%) ISO/IEC 27001
2 6 (9.52%) NIST
3 4 (6.35%) Data Quality
3 4 (6.35%) SLA
4 2 (3.17%) GRC
4 2 (3.17%) PCI DSS
4 2 (3.17%) QA
4 2 (3.17%) SOC 2
System Software
1 8 (12.70%) Active Directory
2 7 (11.11%) Hyper-V
2 7 (11.11%) VMware Infrastructure
Systems Management
1 1 (1.59%) Microsoft Intune
Vendors
1 27 (42.86%) Microsoft
2 7 (11.11%) ServiceNow
2 7 (11.11%) Veeam
2 7 (11.11%) VMware
2 7 (11.11%) Xero
3 3 (4.76%) HP
3 3 (4.76%) JDA
3 3 (4.76%) RedPrairie
4 1 (1.59%) Freshdesk
4 1 (1.59%) Salesforce