Service Delivery Job Trends in Yorkshire

Service Delivery
England > Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Yorkshire requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 17 March 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Mar 2026
Same period 2025 Same period 2024
Rank 89 73 92
Rank change year-on-year -16 +19 +29
Permanent jobs citing Service Delivery 100 78 127
As % of all permanent jobs in Yorkshire 2.15% 3.44% 2.48%
As % of the Processes & Methodologies category 2.87% 3.59% 2.91%
Number of salaries quoted 76 49 80
10th Percentile £29,000 £26,750 £29,975
25th Percentile £40,000 £31,925 £32,500
Median annual salary (50th Percentile) £49,250 £45,000 £47,500
Median % change year-on-year +9.44% -5.26% -6.86%
75th Percentile £58,750 £63,750 £66,863
90th Percentile £99,000 £72,500 £80,892
England median annual salary £50,000 £55,750 £50,000
% change year-on-year -10.31% +11.50% -

All Process & Methodology Skills
Yorkshire

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 3,481 2,170 4,370
As % of all permanent jobs advertised in Yorkshire 74.83% 95.76% 85.38%
Number of salaries quoted 2,117 1,164 3,476
10th Percentile £28,250 £25,750 £27,500
25th Percentile £33,750 £35,000 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -9.09%
75th Percentile £67,500 £71,750 £65,603
90th Percentile £83,600 £89,275 £82,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Service Delivery
Job Vacancy Trend in Yorkshire

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in Yorkshire.

Service Delivery job vacancy trend in Yorkshire

Service Delivery
Salary Trend in Yorkshire

Salary distribution trend for jobs in Yorkshire citing Service Delivery.

Salary distribution trend for jobs in Yorkshire citing Service Delivery

Service Delivery
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Delivery in Yorkshire over the 6 months to 17 March 2026.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 17 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -17 53 £52,500 +31.25% 26
South Yorkshire -12 30 £46,000 +1.10% 9
East Yorkshire -17 5 - - 5
North Yorkshire -18 1 £47,500 +5.56% 5
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (9.00%) SharePoint
2 7 (7.00%) Microsoft Exchange
3 2 (2.00%) CMS
3 2 (2.00%) IIS
4 1 (1.00%) WordPress
Applications
1 4 (4.00%) Microsoft Office
2 2 (2.00%) Microsoft Excel
Cloud Services
1 24 (24.00%) Microsoft 365
2 19 (19.00%) Azure
3 4 (4.00%) Power Platform
4 3 (3.00%) Entra ID
5 2 (2.00%) Microsoft Copilot
5 2 (2.00%) Power Automate
6 1 (1.00%) AWS
6 1 (1.00%) Azure Sentinel
6 1 (1.00%) GCP
6 1 (1.00%) GitHub
6 1 (1.00%) IaaS
6 1 (1.00%) PaaS
6 1 (1.00%) PowerApps
6 1 (1.00%) SaaS
Communications & Networking
1 17 (17.00%) LAN
2 15 (15.00%) WAN
3 10 (10.00%) TCP/IP
4 8 (8.00%) DHCP
4 8 (8.00%) DNS
4 8 (8.00%) Wi-Fi
5 5 (5.00%) VoIP
5 5 (5.00%) VPN
6 4 (4.00%) Asterisk PBX
6 4 (4.00%) BGP
6 4 (4.00%) MPLS
6 4 (4.00%) SD-WAN
6 4 (4.00%) Software-Defined Networking
6 4 (4.00%) VPLS
7 2 (2.00%) NAS
7 2 (2.00%) SAN
8 1 (1.00%) Firewall
8 1 (1.00%) VLAN
Database & Business Intelligence
1 3 (3.00%) Power BI
2 2 (2.00%) Amazon RDS
3 1 (1.00%) Relational Database
Development Applications
1 11 (11.00%) JIRA
2 4 (4.00%) GitLab
General
1 40 (40.00%) Social Skills
2 15 (15.00%) Finance
3 12 (12.00%) Analytical Skills
4 10 (10.00%) Public Sector
5 8 (8.00%) Health Technology
5 8 (8.00%) Organisational Skills
6 6 (6.00%) Retail
7 3 (3.00%) Inclusion and Diversity
7 3 (3.00%) Influencing Skills
7 3 (3.00%) Legal
8 2 (2.00%) Automotive
8 2 (2.00%) Marketing
9 1 (1.00%) Advertising
9 1 (1.00%) Banking
9 1 (1.00%) Manufacturing
9 1 (1.00%) Telecoms
Job Titles
1 16 (16.00%) Senior
2 14 (14.00%) IT Support
3 13 (13.00%) IT Manager
3 13 (13.00%) Service Manager
4 11 (11.00%) Support Technician
5 9 (9.00%) IT Support Technician
5 9 (9.00%) IT Technician
6 8 (8.00%) Operations Manager
6 8 (8.00%) Senior IT Support
7 7 (7.00%) Senior IT Technician
7 7 (7.00%) Senior Support Technician
7 7 (7.00%) Senior Technician
7 7 (7.00%) Service Desk Manager
8 6 (6.00%) Analyst
8 6 (6.00%) IT Director
9 5 (5.00%) Account Manager
9 5 (5.00%) IT Engineer
9 5 (5.00%) IT Support Engineer
9 5 (5.00%) Service Analyst
9 5 (5.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.00%) OpenTelemetry
2 1 (1.00%) CSS
2 1 (1.00%) HTML
2 1 (1.00%) Software Packaging
Miscellaneous
1 11 (11.00%) Data Centre
2 10 (10.00%) Onboarding
3 9 (9.00%) Driving Licence
4 7 (7.00%) Replication
5 5 (5.00%) Analytical Mindset
6 4 (4.00%) CMDB
6 4 (4.00%) NHS
6 4 (4.00%) PKI
6 4 (4.00%) Self-Motivation
7 2 (2.00%) Cyberattack
7 2 (2.00%) Distributed Systems
7 2 (2.00%) Enterprise Software
7 2 (2.00%) IoT
7 2 (2.00%) Legacy Applications
7 2 (2.00%) Mainframe
7 2 (2.00%) Security Posture
8 1 (1.00%) Cyber Security Posture
8 1 (1.00%) Data Structures
8 1 (1.00%) Digital Signage
8 1 (1.00%) Low-Code
Operating Systems
1 19 (19.00%) Windows
2 14 (14.00%) Windows Server
3 8 (8.00%) Android
4 5 (5.00%) Linux
5 1 (1.00%) Apple iOS
5 1 (1.00%) Mac OS
5 1 (1.00%) Windows 10
Processes & Methodologies
1 41 (41.00%) ITIL
2 38 (38.00%) Continuous Improvement
3 37 (37.00%) Service Management
4 30 (30.00%) Stakeholder Management
5 27 (27.00%) ITSM
5 27 (27.00%) Problem-Solving
6 18 (18.00%) Customer Service
7 16 (16.00%) Change Management
8 15 (15.00%) Cybersecurity
8 15 (15.00%) Stakeholder Engagement
9 13 (13.00%) Customer Experience
10 12 (12.00%) Root Cause Analysis
11 11 (11.00%) Coaching
11 11 (11.00%) IT Strategy
11 11 (11.00%) Project Delivery
12 10 (10.00%) Roadmaps
12 10 (10.00%) User Experience
13 9 (9.00%) CRM
14 8 (8.00%) PRINCE2
14 8 (8.00%) Problem Management
Programming Languages
1 7 (7.00%) PowerShell
2 2 (2.00%) COBOL
3 1 (1.00%) SQL
Qualifications
1 9 (9.00%) ITIL Certification
2 7 (7.00%) Security Cleared
3 6 (6.00%) Degree
4 5 (5.00%) DV Cleared
4 5 (5.00%) IRCA
5 4 (4.00%) CCNA
5 4 (4.00%) Cisco Certification
5 4 (4.00%) Microsoft Certification
6 3 (3.00%) ITIL Foundation Certificate
6 3 (3.00%) SC Cleared
7 2 (2.00%) A+ Certification
7 2 (2.00%) Network+ Certification
8 1 (1.00%) ACSP
8 1 (1.00%) CompTIA Security+
Quality Assurance & Compliance
1 10 (10.00%) ISO/IEC 27001
2 8 (8.00%) Cyber Essentials
3 7 (7.00%) QA
4 6 (6.00%) NIST
5 5 (5.00%) GDPR
5 5 (5.00%) ISO 9001
6 4 (4.00%) Data Quality
7 3 (3.00%) SLA
8 2 (2.00%) GRC
8 2 (2.00%) PCI DSS
8 2 (2.00%) SOC 2
9 1 (1.00%) Accessibility
9 1 (1.00%) ISO 22301
9 1 (1.00%) ISO/IEC 20000
9 1 (1.00%) JSP 440
System Software
1 15 (15.00%) Active Directory
2 14 (14.00%) VMware Infrastructure
3 9 (9.00%) Hyper-V
4 4 (4.00%) VMware ESXi
4 4 (4.00%) VMware NSX
4 4 (4.00%) vSphere
Systems Management
1 6 (6.00%) WSUS
2 4 (4.00%) Active Directory Federation Services
2 4 (4.00%) Ansible
3 2 (2.00%) Microsoft Intune
3 2 (2.00%) VxRail
4 1 (1.00%) Jamf Pro
Vendors
1 31 (31.00%) Microsoft
2 14 (14.00%) VMware
3 13 (13.00%) ServiceNow
4 12 (12.00%) Salesforce
5 9 (9.00%) Veeam
6 8 (8.00%) Freshdesk
7 4 (4.00%) Splunk
8 3 (3.00%) Meraki
9 2 (2.00%) Cisco
9 2 (2.00%) Commvault
9 2 (2.00%) Dell
9 2 (2.00%) HP
9 2 (2.00%) Tenable
9 2 (2.00%) Zerto
10 1 (1.00%) Apple