Period
to 26 September 2021

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 26 September 2021 with a comparison to the same period in the previous 2 years.

Service Delivery
England > Yorkshire
6 months to
26 Sep 2021
Same period 2020 Same period 2019
Rank 78 69 32
Rank change year-on-year -9 -37 +70
Permanent jobs citing Service Delivery 225 96 600
As % of all permanent jobs advertised in Yorkshire 3.51% 3.72% 8.13%
As % of the Processes & Methodologies category 3.73% 3.95% 8.92%
Number of salaries quoted 151 64 261
10th Percentile £20,750 £31,325 £19,000
25th Percentile £32,950 £42,656 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £45,000
Median % change year-on-year -13.64% +22.22% -
75th Percentile £57,500 £67,500 £52,500
90th Percentile £65,000 £75,000 £62,500
England median annual salary £51,000 £55,000 £50,000
% change year-on-year -7.27% +10.00% -4.76%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,026 2,428 6,726
As % of all permanent IT jobs advertised in Yorkshire 94.07% 93.96% 91.15%
Number of salaries quoted 4,673 2,125 5,427
10th Percentile £31,250 £31,250 £25,745
25th Percentile £37,500 £36,792 £32,500
Median annual salary (50th Percentile) £48,000 £45,540 £44,000
Median % change year-on-year +5.40% +3.50% +2.33%
75th Percentile £63,125 £57,500 £55,000
90th Percentile £75,000 £67,400 £65,000
England median annual salary £57,500 £57,500 £52,500
% change year-on-year - +9.52% +2.94%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Delivery in Yorkshire over the 6 months to 26 September 2021.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 26 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -29 123 £50,000 -23.08% 27
North Yorkshire +23 58 £44,928 -5.41% 9
South Yorkshire -21 40 £48,750 +8.33% 5
Service Delivery
England

For the 6 months to 26 September 2021, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Service Delivery.

1 97 (43.11%) Social Skills
2 75 (33.33%) Problem-Solving
3 54 (24.00%) Microsoft
4 51 (22.67%) ITIL
5 41 (18.22%) Self-Motivation
6 38 (16.89%) Line Management
6 38 (16.89%) Finance
7 36 (16.00%) Microsoft 365
8 34 (15.11%) Microsoft Office
8 34 (15.11%) Incident Management
9 32 (14.22%) Retail
10 31 (13.78%) Agile Software Development
11 30 (13.33%) Windows
11 30 (13.33%) SLA
11 30 (13.33%) Active Directory
12 27 (12.00%) Information Security
13 25 (11.11%) Management Information System
14 24 (10.67%) Continuous Improvement
15 23 (10.22%) Azure
15 23 (10.22%) Data Protection
16 22 (9.78%) Time Management
17 21 (9.33%) SQL
17 21 (9.33%) Analytical Skills
18 20 (8.89%) Windows Server
18 20 (8.89%) Risk Management
18 20 (8.89%) VMware
18 20 (8.89%) Facilities Management
19 19 (8.44%) Organisational Skills
20 18 (8.00%) Degree
20 18 (8.00%) Data Protection Act

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.44%) Skype for Business
2 9 (4.00%) Confluence
3 4 (1.78%) MS Exchange
3 4 (1.78%) SharePoint
4 3 (1.33%) CMS
4 3 (1.33%) EPiServer
4 3 (1.33%) Kentico
4 3 (1.33%) Umbraco
5 2 (0.89%) Tomcat
6 1 (0.44%) Apache
Applications
1 34 (15.11%) Microsoft Office
2 5 (2.22%) Microsoft Excel
3 2 (0.89%) Microsoft PowerPoint
4 1 (0.44%) Spreadsheet
Business Applications
1 2 (0.89%) Oracle EBS
2 1 (0.44%) SAP ERP
Cloud Services
1 36 (16.00%) Microsoft 365
2 23 (10.22%) Azure
3 11 (4.89%) AWS
4 10 (4.44%) Cloud Computing
4 10 (4.44%) OneDrive
5 9 (4.00%) SaaS
6 4 (1.78%) AWS CloudFormation
6 4 (1.78%) AWS CodeDeploy
6 4 (1.78%) AWS CodePipeline
7 3 (1.33%) Amazon EKS
7 3 (1.33%) AWS Lambda
7 3 (1.33%) GCP
7 3 (1.33%) Serverless
8 1 (0.44%) Amazon EC2
8 1 (0.44%) Amazon S3
8 1 (0.44%) IaaS
8 1 (0.44%) PaaS
8 1 (0.44%) Route 53
8 1 (0.44%) Virtual Private Cloud
Communications & Networking
1 14 (6.22%) WAN
2 13 (5.78%) LAN
3 12 (5.33%) Firewall
4 11 (4.89%) Broadband
5 10 (4.44%) Skype
6 9 (4.00%) TCP/IP
6 9 (4.00%) VPN
6 9 (4.00%) Wi-Fi
7 5 (2.22%) DNS
7 5 (2.22%) SAN
8 4 (1.78%) DHCP
9 3 (1.33%) IP Telephony
10 2 (0.89%) BGP
10 2 (0.89%) Cisco IOS
10 2 (0.89%) HSRP
10 2 (0.89%) Junos
10 2 (0.89%) OSPF
10 2 (0.89%) VRRP
10 2 (0.89%) Wireless
11 1 (0.44%) Unified Communications
Database & Business Intelligence
1 18 (8.00%) SQL Server
2 11 (4.89%) Metadata
3 8 (3.56%) MySQL
4 6 (2.67%) Data Warehouse
4 6 (2.67%) Oracle Database
5 1 (0.44%) Amazon RDS
5 1 (0.44%) Enterprise Data Warehouse
5 1 (0.44%) PostgreSQL
5 1 (0.44%) RDBMS
5 1 (0.44%) Relational Database
5 1 (0.44%) SQL Server 2016
5 1 (0.44%) SQL Server Integration Services
5 1 (0.44%) Tableau
Development Applications
1 13 (5.78%) JIRA
2 6 (2.67%) Jenkins
3 3 (1.33%) Git (software)
4 2 (0.89%) Spinnaker
General
1 97 (43.11%) Social Skills
2 38 (16.89%) Finance
3 32 (14.22%) Retail
4 21 (9.33%) Analytical Skills
5 19 (8.44%) Organisational Skills
6 13 (5.78%) Public Sector
7 12 (5.33%) Legal
8 11 (4.89%) Back Office
8 11 (4.89%) Manufacturing
9 4 (1.78%) Marketing
9 4 (1.78%) Pharmaceutical
10 3 (1.33%) Telecoms
11 2 (0.89%) Influencing Skills
11 2 (0.89%) Military
11 2 (0.89%) Publishing
12 1 (0.44%) Billing
12 1 (0.44%) Inclusion and Diversity
12 1 (0.44%) Law
12 1 (0.44%) Presentation Skills
Job Titles
1 19 (8.44%) Service Manager
2 15 (6.67%) Analyst
2 15 (6.67%) Support Specialist
3 14 (6.22%) Developer
3 14 (6.22%) Electrical Engineer
3 14 (6.22%) Team Leader
4 13 (5.78%) Consultant
5 12 (5.33%) Architect
5 12 (5.33%) Delivery Manager
5 12 (5.33%) IT Manager
5 12 (5.33%) Service Delivery Manager
5 12 (5.33%) Web Developer
6 10 (4.44%) 2nd Line Support
6 10 (4.44%) IT Support
7 7 (3.11%) Infrastructure Team Leader
7 7 (3.11%) Technical Consultant
8 6 (2.67%) Applications Manager
8 6 (2.67%) Infrastructure Engineer
8 6 (2.67%) Infrastructure Manager
8 6 (2.67%) IT Support Specialist
Libraries, Frameworks & Software Standards
1 12 (5.33%) AngularJS
2 11 (4.89%) React
3 10 (4.44%) Ruby on Rails
3 10 (4.44%) Vue.js
4 8 (3.56%) BREW
5 7 (3.11%) Middleware
6 3 (1.33%) Web Services
7 2 (0.89%) 802.1X
7 2 (0.89%) REST
8 1 (0.44%) JSON
8 1 (0.44%) Node.js
8 1 (0.44%) React Native
8 1 (0.44%) Redux
8 1 (0.44%) X-Windows
Miscellaneous
1 41 (18.22%) Self-Motivation
2 25 (11.11%) Management Information System
3 18 (8.00%) Data Protection Act
4 13 (5.78%) Reference Data
5 11 (4.89%) Taxonomies
6 8 (3.56%) Driving Licence
7 7 (3.11%) User Experience
8 6 (2.67%) Enterprise Software
9 5 (2.22%) EPoS
9 5 (2.22%) Hybrid Cloud
9 5 (2.22%) PDA
10 4 (1.78%) Data Centre
10 4 (1.78%) Freedom of Information
10 4 (1.78%) PMI
10 4 (1.78%) Renewable Energy
11 2 (0.89%) Mobile App
11 2 (0.89%) NHS
11 2 (0.89%) Public Cloud
11 2 (0.89%) Security Operations Centre
11 2 (0.89%) Virtual Team
Operating Systems
1 30 (13.33%) Windows
2 20 (8.89%) Windows Server
3 12 (5.33%) Linux
4 5 (2.22%) Windows Server 2016
4 5 (2.22%) Windows Server 2019
5 4 (1.78%) Windows 10
6 2 (0.89%) Unix
7 1 (0.44%) Mac OS X
7 1 (0.44%) Windows Server 2012
Processes & Methodologies
1 75 (33.33%) Problem-Solving
2 51 (22.67%) ITIL
3 38 (16.89%) Line Management
4 34 (15.11%) Incident Management
5 31 (13.78%) Agile Software Development
6 27 (12.00%) Information Security
7 24 (10.67%) Continuous Improvement
8 23 (10.22%) Data Protection
9 22 (9.78%) Time Management
10 20 (8.89%) Facilities Management
10 20 (8.89%) Risk Management
11 17 (7.56%) Project Management
12 16 (7.11%) Business Intelligence
13 15 (6.67%) Coaching
13 15 (6.67%) Data Governance
13 15 (6.67%) ITSM
13 15 (6.67%) Service Management
14 14 (6.22%) Cybersecurity
14 14 (6.22%) DevOps
14 14 (6.22%) Web Development
Programming Languages
1 21 (9.33%) SQL
2 15 (6.67%) Python
3 14 (6.22%) C
3 14 (6.22%) JavaScript
4 12 (5.33%) PHP
5 11 (4.89%) TypeScript
6 10 (4.44%) Ruby
7 3 (1.33%) C#
8 2 (0.89%) Perl
8 2 (0.89%) PowerShell
8 2 (0.89%) VB
9 1 (0.44%) Bash Shell
9 1 (0.44%) PL/SQL
9 1 (0.44%) T-SQL
Qualifications
1 18 (8.00%) Degree
2 9 (4.00%) ITIL Certification
3 8 (3.56%) Microsoft Certification
4 6 (2.67%) PMI Certification
4 6 (2.67%) Six Sigma Black Belt
5 5 (2.22%) Security Cleared
6 3 (1.33%) ITIL Foundation Certificate
6 3 (1.33%) PMP
7 2 (0.89%) CCNA
7 2 (0.89%) CCNP
7 2 (0.89%) Cisco Certification
7 2 (0.89%) CITP
7 2 (0.89%) MCSE
8 1 (0.44%) AAT
8 1 (0.44%) APMG
8 1 (0.44%) MCP
8 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (13.33%) SLA
2 10 (4.44%) ISO/IEC 27001
3 5 (2.22%) Data Quality
4 2 (0.89%) Cyber Essentials
4 2 (0.89%) ISO 9001
5 1 (0.44%) Cyber Essentials PLUS
System Software
1 30 (13.33%) Active Directory
2 16 (7.11%) VMware Infrastructure
3 15 (6.67%) Hyper-V
4 10 (4.44%) XenDesktop
5 4 (1.78%) Docker
5 4 (1.78%) Virtual Desktop
6 2 (0.89%) Firmware
6 2 (0.89%) Virtual Machines
7 1 (0.44%) Virtual Servers
Systems Management
1 11 (4.89%) SCCM
2 8 (3.56%) Terraform
3 6 (2.67%) Microsoft Intune
4 4 (1.78%) Ansible
5 2 (0.89%) FortiGate
5 2 (0.89%) Opsgenie
Vendors
1 54 (24.00%) Microsoft
2 20 (8.89%) VMware
3 10 (4.44%) Cisco
4 9 (4.00%) Oracle
5 7 (3.11%) Google
6 5 (2.22%) Aerohive Networks
7 4 (1.78%) Dell
7 4 (1.78%) IFS
7 4 (1.78%) Veeam
8 3 (1.33%) Meraki
9 2 (0.89%) Citrix
9 2 (0.89%) Fortinet
9 2 (0.89%) Juniper
9 2 (0.89%) Palo Alto
9 2 (0.89%) SAP
9 2 (0.89%) Splunk
10 1 (0.44%) Salesforce.com
10 1 (0.44%) SonicWALL