Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > Yorkshire
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 92 115 79
Rank change year-on-year +23 -36 -9
Permanent jobs citing Service Delivery 281 269 408
As % of all permanent IT jobs advertised in Yorkshire 2.92% 2.52% 3.42%
As % of the Processes & Methodologies category 3.16% 2.73% 3.79%
Number of salaries quoted 237 215 312
Yorkshire median annual salary £40,000 £42,500 £47,500
Median salary % change year-on-year -5.88% -10.53% +5.56%
10th Percentile £19,250 £26,750 £26,250
90th Percentile £117,500 £56,150 £67,000
England median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% +5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,901 9,863 10,754
As % of all permanent IT jobs advertised in Yorkshire 92.49% 92.25% 90.17%
Number of salaries quoted 7,473 8,399 8,922
Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £62,500 £61,250 £61,250
England median annual salary £50,000 £50,000 £50,000

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 21 July 2018.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +33 202 £35,000 -24.32% 21
North Yorkshire +7 32 £70,000 +75.00% 3
South Yorkshire +2 28 £35,000 +1.45% 9
East Yorkshire +19 4 £21,250 -41.78% 5
Service Delivery
England

For the 6 months to 21 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Service Delivery.

1 104 (37.01%) ITIL
2 99 (35.23%) Finance
3 71 (25.27%) Microsoft Office
3 71 (25.27%) Microsoft
4 67 (23.84%) Agile Software Development
5 64 (22.78%) Microsoft Excel
6 58 (20.64%) Xerox
7 57 (20.28%) Windows
8 50 (17.79%) SLA
9 48 (17.08%) Stakeholder Management
10 46 (16.37%) SQL
11 42 (14.95%) Problem Management
11 42 (14.95%) Problem-Solving
12 40 (14.23%) Management Information System
12 40 (14.23%) Retail
13 39 (13.88%) Service Management
13 39 (13.88%) Analytical Skills
14 35 (12.46%) DevOps
14 35 (12.46%) Amazon AWS
15 34 (12.10%) .NET
16 33 (11.74%) Incident Management
17 32 (11.39%) C
18 31 (11.03%) Java
18 31 (11.03%) Mathematics
18 31 (11.03%) IT Strategy
19 29 (10.32%) Capacity Management
20 28 (9.96%) C#
20 28 (9.96%) Active Directory
20 28 (9.96%) Project Management
21 27 (9.61%) Degree

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.56%) MS Exchange
2 8 (2.85%) Apache Spark
3 5 (1.78%) Apache Solr
3 5 (1.78%) Elasticsearch
3 5 (1.78%) SharePoint
4 4 (1.42%) Apache
4 4 (1.42%) Exchange Server 2010
5 2 (0.71%) Confluence
5 2 (0.71%) Exchange Server 2007
5 2 (0.71%) Exchange Server 2013
5 2 (0.71%) IIS
5 2 (0.71%) SAS
5 2 (0.71%) Skype for Business
6 1 (0.36%) IBM Notes
6 1 (0.36%) JBoss
6 1 (0.36%) Tomcat
Applications
1 71 (25.27%) Microsoft Office
2 64 (22.78%) Microsoft Excel
3 5 (1.78%) Microsoft PowerPoint
3 5 (1.78%) MS Visio
4 4 (1.42%) Microsoft Project
5 1 (0.36%) Spreadsheet
Business Applications
1 5 (1.78%) Remedy ITSM
2 2 (0.71%) assyst
2 2 (0.71%) Dynamics AX
2 2 (0.71%) NetSuite
Cloud Services
1 35 (12.46%) Amazon AWS
2 18 (6.41%) Microsoft Azure
3 14 (4.98%) Office 365
4 5 (1.78%) SaaS
5 2 (0.71%) PaaS
5 2 (0.71%) SuccessFactors
6 1 (0.36%) Akamai
6 1 (0.36%) Cloud Computing
6 1 (0.36%) Google Analytics
Communications & Networking
1 15 (5.34%) TCP/IP
2 13 (4.63%) LAN
3 11 (3.91%) WAN
4 8 (2.85%) Firewall
5 7 (2.49%) SAN
6 4 (1.42%) Cisco ASA
6 4 (1.42%) VoIP
7 3 (1.07%) DHCP
7 3 (1.07%) EIGRP
7 3 (1.07%) Ethernet
7 3 (1.07%) Wireless
8 2 (0.71%) BGP
8 2 (0.71%) Cisco Nexus
8 2 (0.71%) DNS
8 2 (0.71%) Internet
8 2 (0.71%) Intranet
8 2 (0.71%) OSPF
8 2 (0.71%) SSL
8 2 (0.71%) Unified Communications
8 2 (0.71%) VPN
Database & Business Intelligence
1 18 (6.41%) SQL Server
2 13 (4.63%) MS Access
3 9 (3.20%) Hadoop
4 8 (2.85%) Big Data
5 3 (1.07%) Apache Hive
5 3 (1.07%) BusinessObjects
5 3 (1.07%) HBase
5 3 (1.07%) MongoDB
5 3 (1.07%) Redis
6 2 (0.71%) Data Lake
6 2 (0.71%) Oracle Database
6 2 (0.71%) Power BI
6 2 (0.71%) SAP Data Services
6 2 (0.71%) SQL Server 2008
6 2 (0.71%) SQL Server 2012
7 1 (0.36%) Apache Cassandra
7 1 (0.36%) Data Warehouse
7 1 (0.36%) DB2
7 1 (0.36%) NoSQL
7 1 (0.36%) Oracle Database 12c
Development Applications
1 19 (6.76%) MSTest
1 19 (6.76%) NUnit
2 8 (2.85%) JIRA
3 7 (2.49%) Git (software)
3 7 (2.49%) Visual Studio
4 6 (2.14%) Visual Studio Team System
5 1 (0.36%) Hudson
5 1 (0.36%) Jenkins
5 1 (0.36%) Selenium
5 1 (0.36%) SoapUI
5 1 (0.36%) Team Foundation Server
General
1 99 (35.23%) Finance
2 40 (14.23%) Retail
3 23 (8.19%) Billing
4 22 (7.83%) Local Government
4 22 (7.83%) Marketing
5 19 (6.76%) Military
6 18 (6.41%) Law
7 16 (5.69%) Telecoms
8 12 (4.27%) Back Office
9 10 (3.56%) Banking
9 10 (3.56%) Electronics
10 7 (2.49%) Legal
11 3 (1.07%) Publishing
12 1 (0.36%) Automotive
Job Titles
1 56 (19.93%) Analyst
2 34 (12.10%) Service Manager
3 33 (11.74%) Delivery Manager
4 28 (9.96%) Service Analyst
5 27 (9.61%) Services Delivery Manager
6 19 (6.76%) .NET Software Engineer
6 19 (6.76%) C# Software Engineer
6 19 (6.76%) Software Engineer
7 17 (6.05%) IT Manager
8 15 (5.34%) Architect
9 13 (4.63%) 2nd Line Support
10 12 (4.27%) Report Analyst
10 12 (4.27%) Services Delivery Analyst
11 11 (3.91%) Head of Strategy
11 11 (3.91%) Team Leader
12 10 (3.56%) Infrastructure Manager
13 9 (3.20%) DevOps Engineer
13 9 (3.20%) Head of IT
13 9 (3.20%) Service Desk Analyst
14 7 (2.49%) DevOps Administrator
Libraries, Frameworks & Software Standards
1 34 (12.10%) .NET
2 25 (8.90%) ASP.NET
3 24 (8.54%) Web Services
4 21 (7.47%) HTML
4 21 (7.47%) XML
5 20 (7.12%) CSS
6 19 (6.76%) jQuery
6 19 (6.76%) LINQ
6 19 (6.76%) RESTful
6 19 (6.76%) Silverlight
6 19 (6.76%) SOAP
6 19 (6.76%) WCF
6 19 (6.76%) WF
6 19 (6.76%) WPF
6 19 (6.76%) XSLT
7 6 (2.14%) ASP.NET MVC
8 5 (1.78%) COM
9 3 (1.07%) Apache Tez
9 3 (1.07%) Kafka
10 2 (0.71%) React Native
Miscellaneous
1 40 (14.23%) Management Information System
2 39 (13.88%) Analytical Skills
3 19 (6.76%) Driving Licence
4 11 (3.91%) e-Learning
5 7 (2.49%) Data Centre
5 7 (2.49%) Enterprise Software
5 7 (2.49%) Self-Motivation
6 6 (2.14%) Greenfield Project
6 6 (2.14%) User Experience
7 5 (1.78%) NHS
8 4 (1.42%) CMDB
9 3 (1.07%) Fat Client
9 3 (1.07%) Replication
9 3 (1.07%) Thin Client
10 2 (0.71%) Clustering
11 1 (0.36%) Analytical Mindset
11 1 (0.36%) Enterprise Storage
11 1 (0.36%) Graphic Design
11 1 (0.36%) Linux Command Line
11 1 (0.36%) Mobile App
Operating Systems
1 57 (20.28%) Windows
2 17 (6.05%) Linux
2 17 (6.05%) Windows Server
3 16 (5.69%) Unix
4 13 (4.63%) Windows Server 2012
5 11 (3.91%) Windows 7
6 10 (3.56%) Windows Server 2008
7 8 (2.85%) Windows 10
8 5 (1.78%) Red Hat Enterprise Linux
9 3 (1.07%) Windows 8
10 2 (0.71%) Android
11 1 (0.36%) SUSE Linux Enterprise Server
11 1 (0.36%) Windows 2000 Server
11 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 104 (37.01%) ITIL
2 67 (23.84%) Agile Software Development
3 48 (17.08%) Stakeholder Management
4 42 (14.95%) Problem Management
4 42 (14.95%) Problem-Solving
5 39 (13.88%) Service Management
6 35 (12.46%) DevOps
7 33 (11.74%) Incident Management
8 31 (11.03%) IT Strategy
8 31 (11.03%) Mathematics
9 29 (10.32%) Capacity Management
10 28 (9.96%) Project Management
11 25 (8.90%) Waterfall
12 24 (8.54%) Process Improvement
12 24 (8.54%) Software Engineering
13 23 (8.19%) Coaching
13 23 (8.19%) Enterprise Architecture
14 22 (7.83%) OO
14 22 (7.83%) Resource Management
15 21 (7.47%) UML
Programming Languages
1 46 (16.37%) SQL
2 32 (11.39%) C
3 31 (11.03%) Java
4 28 (9.96%) C#
5 22 (7.83%) JavaScript
6 21 (7.47%) T-SQL
7 20 (7.12%) C++
7 20 (7.12%) PL/SQL
8 14 (4.98%) Python
8 14 (4.98%) VBA
9 10 (3.56%) Perl
10 9 (3.20%) Bash Shell
11 8 (2.85%) PHP
11 8 (2.85%) VB
12 5 (1.78%) R
13 2 (0.71%) ANSI SQL
13 2 (0.71%) PowerShell
14 1 (0.36%) Ruby
14 1 (0.36%) sed
14 1 (0.36%) Shell Script
Qualifications
1 27 (9.61%) Degree
2 18 (6.41%) Security Cleared
3 16 (5.69%) ITIL Certification
3 16 (5.69%) SC Cleared
4 14 (4.98%) Microsoft Certification
5 12 (4.27%) MCDST
6 11 (3.91%) A+ Certification
7 5 (1.78%) CCNP
7 5 (1.78%) Cisco Certification
8 4 (1.42%) ITIL Foundation Certificate
9 3 (1.07%) CCIE
9 3 (1.07%) PRINCE2 Certification
9 3 (1.07%) Six Sigma Yellow Belt
10 2 (0.71%) AWS Certification
10 2 (0.71%) HNC
10 2 (0.71%) HND
10 2 (0.71%) JNCIA
10 2 (0.71%) JNCIP
10 2 (0.71%) JNCIS
11 1 (0.36%) Chartered Engineer
Quality Assurance & Compliance
1 50 (17.79%) SLA
2 20 (7.12%) QA
3 3 (1.07%) Data Quality
3 3 (1.07%) ISO/IEC 20000
3 3 (1.07%) ISO/IEC 27001
3 3 (1.07%) PMO
4 1 (0.36%) GDPR
4 1 (0.36%) Sarbanes-Oxley
System Software
1 28 (9.96%) Active Directory
2 14 (4.98%) VMware Infrastructure
3 3 (1.07%) HDFS
3 3 (1.07%) Hyper-V
4 2 (0.71%) Docker
5 1 (0.36%) Microsoft App-V
5 1 (0.36%) NDS
5 1 (0.36%) NFS
5 1 (0.36%) XenApp
Systems Management
1 13 (4.63%) SCCM
2 10 (3.56%) Ansible
2 10 (3.56%) Puppet
3 7 (2.49%) Cacti
3 7 (2.49%) Munin
3 7 (2.49%) ZABBIX
4 5 (1.78%) AirWatch
4 5 (1.78%) Aspera SmartTrack
5 2 (0.71%) Nagios
6 1 (0.36%) Data Guard
6 1 (0.36%) Enterprise Manager Cloud Control
6 1 (0.36%) Failover Clustering
6 1 (0.36%) Microsoft Clustering
6 1 (0.36%) Oracle RMAN
6 1 (0.36%) SCOM
6 1 (0.36%) Systems Management Server (SMS)
Vendors
1 71 (25.27%) Microsoft
2 58 (20.64%) Xerox
3 21 (7.47%) Cisco
3 21 (7.47%) VMware
4 16 (5.69%) Citrix
5 13 (4.63%) SAP
6 11 (3.91%) Dell
7 10 (3.56%) Apple
7 10 (3.56%) Remedy
8 7 (2.49%) Equitrac
8 7 (2.49%) SaltStack
9 6 (2.14%) Red Hat
10 5 (1.78%) Adobe
10 5 (1.78%) BMC
11 4 (1.42%) F5
11 4 (1.42%) Oracle
12 3 (1.07%) Juniper
12 3 (1.07%) Salesforce.com
12 3 (1.07%) Snow
13 2 (0.71%) Samsung