Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > Yorkshire
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 121 90 89
Rank change year-on-year -31 -1 -18
Permanent jobs citing Service Delivery 207 294 354
As % of all permanent IT jobs advertised in Yorkshire 2.48% 3.06% 3.16%
As % of the Processes & Methodologies category 2.70% 3.31% 3.45%
Number of salaries quoted 191 248 269
Yorkshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -5.56%
10th Percentile £20,500 £25,000 £21,200
90th Percentile £117,500 £58,000 £61,250
England median annual salary £52,500 £47,500 £47,500
% change year-on-year +10.53% - -3.06%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 7,662 8,884 10,263
As % of all permanent IT jobs advertised in Yorkshire 91.72% 92.38% 91.71%
Number of salaries quoted 6,267 7,437 8,543
Yorkshire median annual salary £43,000 £42,500 £40,000
Median salary % change year-on-year +1.18% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £62,500 £61,250 £62,500
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 16 October 2018.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 136 £45,000 +2.27% 31
North Yorkshire -15 27 £115,000 +187.50% 5
South Yorkshire -19 25 £42,500 -4.49% 5
East Yorkshire +14 5 £19,500 -26.42% 2
Service Delivery
England

For the 6 months to 16 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Service Delivery.

1 83 (40.10%) Finance
2 80 (38.65%) ITIL
3 59 (28.50%) Agile Software Development
4 50 (24.15%) Microsoft
5 45 (21.74%) Stakeholder Management
6 44 (21.26%) Service Management
7 42 (20.29%) SLA
8 40 (19.32%) Problem Management
9 38 (18.36%) Retail
9 38 (18.36%) Windows
10 37 (17.87%) SQL
10 37 (17.87%) Active Directory
11 36 (17.39%) DevOps
12 29 (14.01%) Project Management
12 29 (14.01%) Analytical Skills
13 28 (13.53%) Microsoft Office
14 27 (13.04%) Incident Management
14 27 (13.04%) Amazon AWS
14 27 (13.04%) IT Strategy
15 26 (12.56%) .NET
15 26 (12.56%) Java
16 24 (11.59%) JavaScript
16 24 (11.59%) VMware
16 24 (11.59%) Telecoms
16 24 (11.59%) Problem-Solving
17 23 (11.11%) HTML
18 22 (10.63%) C#
18 22 (10.63%) CSS
18 22 (10.63%) VMware Infrastructure
19 21 (10.14%) Coaching

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.31%) SharePoint
2 9 (4.35%) Apache Solr
2 9 (4.35%) Elasticsearch
3 7 (3.38%) MS Exchange
4 5 (2.42%) Exchange Server 2010
4 5 (2.42%) IIS
5 4 (1.93%) CMS
5 4 (1.93%) Umbraco
6 3 (1.45%) Skype for Business
7 2 (0.97%) SAS
8 1 (0.48%) Apache
8 1 (0.48%) IBM Notes
8 1 (0.48%) Smallworld
Applications
1 28 (13.53%) Microsoft Office
2 19 (9.18%) Microsoft Excel
3 4 (1.93%) Microsoft Project
4 3 (1.45%) MS Visio
5 2 (0.97%) Microsoft PowerPoint
Business Applications
1 2 (0.97%) assyst
1 2 (0.97%) Dynamics AX
1 2 (0.97%) NetSuite
2 1 (0.48%) Dynamics NAV
2 1 (0.48%) Oracle EBS
2 1 (0.48%) Oracle EBS R12
2 1 (0.48%) Oracle iRecruitment
2 1 (0.48%) Remedy ITSM
2 1 (0.48%) Sage 200
Cloud Services
1 27 (13.04%) Amazon AWS
2 20 (9.66%) Microsoft Azure
3 16 (7.73%) Office 365
4 15 (7.25%) SaaS
5 2 (0.97%) Cloud Computing
5 2 (0.97%) SuccessFactors
Communications & Networking
1 16 (7.73%) TCP/IP
2 11 (5.31%) DHCP
2 11 (5.31%) DNS
2 11 (5.31%) Intranet
3 9 (4.35%) WAN
4 8 (3.86%) Firewall
4 8 (3.86%) LAN
5 4 (1.93%) Cisco ASA
5 4 (1.93%) Ethernet
5 4 (1.93%) Wireless
6 3 (1.45%) Cisco Nexus
6 3 (1.45%) EIGRP
6 3 (1.45%) OSPF
6 3 (1.45%) Skype
6 3 (1.45%) VPN
7 1 (0.48%) BGP
7 1 (0.48%) DWDM
7 1 (0.48%) HSRP
7 1 (0.48%) Internet
7 1 (0.48%) MPLS
Database & Business Intelligence
1 17 (8.21%) SQL Server
2 4 (1.93%) SQL Server 2012
3 1 (0.48%) Crystal Reports
3 1 (0.48%) MySQL
3 1 (0.48%) Oracle BI EE
Development Applications
1 17 (8.21%) MSTest
1 17 (8.21%) NUnit
2 1 (0.48%) Git (software)
2 1 (0.48%) Hudson
2 1 (0.48%) Jenkins
General
1 83 (40.10%) Finance
2 38 (18.36%) Retail
3 24 (11.59%) Telecoms
4 9 (4.35%) Law
5 7 (3.38%) Military
6 6 (2.90%) Legal
6 6 (2.90%) Marketing
7 5 (2.42%) Banking
8 4 (1.93%) Billing
8 4 (1.93%) Electronics
9 3 (1.45%) Local Government
10 2 (0.97%) Back Office
11 1 (0.48%) Manufacturing
Job Titles
1 36 (17.39%) Analyst
1 36 (17.39%) IT Manager
2 35 (16.91%) Service Manager
3 24 (11.59%) Delivery Manager
4 23 (11.11%) Services Delivery Manager
5 22 (10.63%) Service Analyst
6 17 (8.21%) .NET Software Engineer
6 17 (8.21%) C# Software Engineer
6 17 (8.21%) Software Engineer
7 14 (6.76%) Vendor Manager
8 12 (5.80%) Contracts Manager
8 12 (5.80%) Service Desk Analyst
9 11 (5.31%) IT Services Manager
10 10 (4.83%) Administrator
10 10 (4.83%) DevOps Engineer
10 10 (4.83%) Linux Administrator
10 10 (4.83%) Linux DevOps Administrator
10 10 (4.83%) Linux Engineer
10 10 (4.83%) Linux Systems Administrator
10 10 (4.83%) Systems Administrator
Libraries, Frameworks & Software Standards
1 26 (12.56%) .NET
2 23 (11.11%) HTML
3 22 (10.63%) CSS
4 21 (10.14%) ASP.NET
4 21 (10.14%) WCF
5 20 (9.66%) XML
6 18 (8.70%) SOAP
7 17 (8.21%) jQuery
7 17 (8.21%) LINQ
7 17 (8.21%) RESTful
7 17 (8.21%) Silverlight
7 17 (8.21%) Web Services
7 17 (8.21%) WF
7 17 (8.21%) WPF
7 17 (8.21%) XSLT
8 9 (4.35%) Elastic Stack
8 9 (4.35%) Lucene
9 4 (1.93%) ASP.NET Web API
9 4 (1.93%) ASP.NET Web Forms
9 4 (1.93%) NHibernate
Miscellaneous
1 29 (14.01%) Analytical Skills
2 18 (8.70%) Management Information System
3 10 (4.83%) User Experience
4 9 (4.35%) Self-Motivation
5 8 (3.86%) Replication
6 7 (3.38%) Driving Licence
7 5 (2.42%) e-Learning
7 5 (2.42%) Greenfield Project
8 4 (1.93%) Data Centre
8 4 (1.93%) NHS
9 1 (0.48%) CMDB
9 1 (0.48%) Enterprise Software
9 1 (0.48%) Fat Client
9 1 (0.48%) Mobile App
9 1 (0.48%) PKI
9 1 (0.48%) Thin Client
9 1 (0.48%) Video Conferencing
Operating Systems
1 38 (18.36%) Windows
2 19 (9.18%) Linux
3 18 (8.70%) Windows Server
4 11 (5.31%) Windows 7
5 10 (4.83%) Unix
6 4 (1.93%) Windows Server 2008
6 4 (1.93%) Windows Server 2012
7 2 (0.97%) Windows 10
7 2 (0.97%) Windows 8
7 2 (0.97%) Windows Server 2003
8 1 (0.48%) Android
8 1 (0.48%) Windows 2000 Server
8 1 (0.48%) Windows XP
Processes & Methodologies
1 80 (38.65%) ITIL
2 59 (28.50%) Agile Software Development
3 45 (21.74%) Stakeholder Management
4 44 (21.26%) Service Management
5 40 (19.32%) Problem Management
6 36 (17.39%) DevOps
7 29 (14.01%) Project Management
8 27 (13.04%) Incident Management
8 27 (13.04%) IT Strategy
9 24 (11.59%) Problem-Solving
10 21 (10.14%) Capacity Management
10 21 (10.14%) Coaching
11 20 (9.66%) Resource Management
11 20 (9.66%) Supplier Management
11 20 (9.66%) Waterfall
12 19 (9.18%) Customer-Centricity
12 19 (9.18%) Scrum
12 19 (9.18%) Software Engineering
12 19 (9.18%) UML
13 18 (8.70%) ITSM
Programming Languages
1 37 (17.87%) SQL
2 26 (12.56%) Java
3 24 (11.59%) JavaScript
4 22 (10.63%) C#
5 18 (8.70%) T-SQL
6 17 (8.21%) C++
6 17 (8.21%) PL/SQL
7 14 (6.76%) Python
8 11 (5.31%) Bash Shell
8 11 (5.31%) Perl
8 11 (5.31%) PHP
9 10 (4.83%) C
10 9 (4.35%) PowerShell
11 2 (0.97%) R
11 2 (0.97%) VB
12 1 (0.48%) Ruby
Qualifications
1 12 (5.80%) Microsoft Certification
1 12 (5.80%) Security Cleared
2 11 (5.31%) ITIL Certification
2 11 (5.31%) ITIL Foundation Certificate
3 9 (4.35%) Degree
4 7 (3.38%) SC Cleared
5 5 (2.42%) MCDST
6 4 (1.93%) A+ Certification
6 4 (1.93%) Cisco Certification
7 3 (1.45%) CCNP
8 2 (0.97%) CCIE
8 2 (0.97%) CCNA
8 2 (0.97%) JNCIA
8 2 (0.97%) JNCIP
8 2 (0.97%) JNCIS
9 1 (0.48%) Chartered Engineer
9 1 (0.48%) MCP
Quality Assurance & Compliance
1 42 (20.29%) SLA
2 21 (10.14%) QA
3 9 (4.35%) ISO/IEC 27001
4 8 (3.86%) ISO/IEC 20000
5 1 (0.48%) Data Quality
5 1 (0.48%) ISO 9001
System Software
1 37 (17.87%) Active Directory
2 22 (10.63%) VMware Infrastructure
3 10 (4.83%) Docker
4 7 (3.38%) Hyper-V
5 1 (0.48%) Microsoft App-V
5 1 (0.48%) XenApp
Systems Management
1 16 (7.73%) SCCM
2 10 (4.83%) Ansible
2 10 (4.83%) Cacti
2 10 (4.83%) Munin
2 10 (4.83%) Puppet
2 10 (4.83%) ZABBIX
3 7 (3.38%) Backup Exec
3 7 (3.38%) HP Data Protector
3 7 (3.38%) ServiceCenter
4 2 (0.97%) SCOM
5 1 (0.48%) Forefront Identity Manager
5 1 (0.48%) Microsoft Intune
5 1 (0.48%) Nagios
5 1 (0.48%) Systems Management Server (SMS)
Vendors
1 50 (24.15%) Microsoft
2 24 (11.59%) VMware
3 20 (9.66%) Cisco
4 16 (7.73%) Xerox
5 15 (7.25%) Citrix
6 10 (4.83%) SaltStack
7 7 (3.38%) Asigra
7 7 (3.38%) HP
7 7 (3.38%) Veeam
8 6 (2.90%) Dell
9 5 (2.42%) Apple
9 5 (2.42%) ServiceNow
10 3 (1.45%) Equitrac
10 3 (1.45%) F5
10 3 (1.45%) Remedy
11 2 (0.97%) Avaya
11 2 (0.97%) Genesys
11 2 (0.97%) JD Edwards
11 2 (0.97%) Juniper
11 2 (0.97%) Verint