Period
to

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 1 July 2022 with a comparison to the same period in the previous 2 years.

Service Delivery
England > Yorkshire
6 months to
1 Jul 2022
Same period 2021 Same period 2020
Rank 78 97 61
Rank change year-on-year +19 -36 -25
Permanent jobs citing Service Delivery 282 169 164
As % of all permanent jobs advertised in Yorkshire 3.65% 2.92% 4.08%
As % of the Processes & Methodologies category 3.91% 3.11% 4.41%
Number of salaries quoted 172 110 121
10th Percentile £25,550 £28,950 £26,250
25th Percentile £29,000 £37,500 £35,000
Median annual salary (50th Percentile) £47,500 £50,000 £50,000
Median % change year-on-year -5.00% - +11.11%
75th Percentile £58,750 £66,260 £62,500
90th Percentile £81,125 £80,000 £71,250
England median annual salary £51,500 £50,000 £52,500
% change year-on-year +3.00% -4.76% +5.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 7,210 5,435 3,723
As % of all permanent IT jobs advertised in Yorkshire 93.42% 94.03% 92.59%
Number of salaries quoted 4,390 4,283 3,190
10th Percentile £30,000 £29,750 £28,750
25th Percentile £40,000 £37,280 £35,500
Median annual salary (50th Percentile) £52,500 £47,500 £47,000
Median % change year-on-year +10.53% +1.06% +10.59%
75th Percentile £67,500 £62,500 £57,500
90th Percentile £81,250 £71,250 £68,750
England median annual salary £60,000 £56,757 £55,000
% change year-on-year +5.71% +3.19% +4.76%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Delivery in Yorkshire.

Salary trend for Service Delivery in Yorkshire

Service Delivery
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Delivery in Yorkshire over the 6 months to 1 July 2022.

Salary histogram for Service Delivery in Yorkshire

Service Delivery
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 1 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +11 172 £47,500 -27.66% 22
North Yorkshire -6 62 £50,000 +17.65% 6
South Yorkshire +3 28 £32,500 -23.53% 9
East Yorkshire +10 11 £55,000 +46.67% 1
Service Delivery
England

For the 6 months to 1 July 2022, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Service Delivery.

1 100 (35.46%) Social Skills
2 94 (33.33%) ITIL
3 92 (32.62%) Microsoft
4 75 (26.60%) Agile
5 60 (21.28%) Microsoft Office
6 58 (20.57%) Active Directory
7 54 (19.15%) Service Management
8 53 (18.79%) SLA
9 51 (18.09%) Windows
10 48 (17.02%) Project Management
11 46 (16.31%) Azure
12 40 (14.18%) Security Cleared
12 40 (14.18%) Project Delivery
13 39 (13.83%) DevOps
14 38 (13.48%) Finance
15 35 (12.41%) Change Management
15 35 (12.41%) Microsoft 365
16 31 (10.99%) Python
17 28 (9.93%) Linux
17 28 (9.93%) SC Cleared
18 27 (9.57%) Microsoft Excel
18 27 (9.57%) ITSM
18 27 (9.57%) Azure Active Directory
19 26 (9.22%) Data Protection
20 24 (8.51%) NHS
20 24 (8.51%) ITIL Certification
20 24 (8.51%) Cybersecurity
21 23 (8.16%) Contract Management
21 23 (8.16%) Open Source
21 23 (8.16%) Problem Management

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.38%) SharePoint
2 8 (2.84%) Apache
2 8 (2.84%) Apache Spark
3 5 (1.77%) Confluence
3 5 (1.77%) MS Exchange
4 1 (0.35%) ColdFusion
4 1 (0.35%) Tomcat
Applications
1 60 (21.28%) Microsoft Office
2 27 (9.57%) Microsoft Excel
3 16 (5.67%) Microsoft Project
3 16 (5.67%) MS Visio
Business Applications
1 1 (0.35%) iTrent
1 1 (0.35%) Unit4 Business World
Cloud Services
1 46 (16.31%) Azure
2 35 (12.41%) Microsoft 365
3 27 (9.57%) Azure Active Directory
4 18 (6.38%) AWS
5 8 (2.84%) PaaS
6 6 (2.13%) Dynamics 365
6 6 (2.13%) Google Workspace
7 5 (1.77%) IaaS
7 5 (1.77%) Power Platform
7 5 (1.77%) SaaS
8 3 (1.06%) Azure DevOps
9 2 (0.71%) Datadog
9 2 (0.71%) iPaaS
10 1 (0.35%) AWS CodeDeploy
10 1 (0.35%) AWS CodePipeline
10 1 (0.35%) Azure Service Bus
10 1 (0.35%) Cloud Computing
10 1 (0.35%) Serverless
Communications & Networking
1 17 (6.03%) WAN
2 15 (5.32%) LAN
3 11 (3.90%) Firewall
4 8 (2.84%) Cisco ASA
4 8 (2.84%) TCP/IP
5 7 (2.48%) DNS
6 6 (2.13%) DHCP
6 6 (2.13%) VPN
7 4 (1.42%) IPsec
7 4 (1.42%) SSL
7 4 (1.42%) Wi-Fi
8 3 (1.06%) VLAN
8 3 (1.06%) WLAN
9 2 (0.71%) Asterisk PBX
9 2 (0.71%) HTTP
9 2 (0.71%) Internet
9 2 (0.71%) MPLS
9 2 (0.71%) NAS
9 2 (0.71%) SAN
9 2 (0.71%) VSAN
Database & Business Intelligence
1 11 (3.90%) MySQL
2 8 (2.84%) Apache Accumulo
2 8 (2.84%) Big Data
2 8 (2.84%) Hadoop
2 8 (2.84%) NoSQL
2 8 (2.84%) Redis
3 5 (1.77%) Power BI
4 3 (1.06%) Data Lake
4 3 (1.06%) SQL Server
5 2 (0.71%) Amazon RDS
5 2 (0.71%) Data Warehouse
6 1 (0.35%) Crystal Reports
6 1 (0.35%) Electronic Patient Records
Development Applications
1 18 (6.38%) Jenkins
2 17 (6.03%) Git (software)
3 11 (3.90%) JIRA
4 1 (0.35%) SQL Server Management Studio (SSMS)
General
1 100 (35.46%) Social Skills
2 38 (13.48%) Finance
3 21 (7.45%) Presentation Skills
4 18 (6.38%) Organisational Skills
4 18 (6.38%) Public Sector
5 17 (6.03%) Inclusion and Diversity
6 16 (5.67%) Social Housing
7 10 (3.55%) Law
7 10 (3.55%) Retail
8 9 (3.19%) Analytical Skills
9 8 (2.84%) Influencing Skills
10 6 (2.13%) Back Office
11 4 (1.42%) Banking
11 4 (1.42%) Legal
11 4 (1.42%) Local Government
12 3 (1.06%) Humanities
13 2 (0.71%) Games
13 2 (0.71%) General Ledger
13 2 (0.71%) Marketing
13 2 (0.71%) Telecoms
Job Titles
1 39 (13.83%) Analyst
2 38 (13.48%) Service Manager
3 26 (9.22%) Project Manager
4 25 (8.87%) IT Manager
4 25 (8.87%) IT Support
5 23 (8.16%) Service Analyst
6 19 (6.74%) Coordinator
6 19 (6.74%) Service Desk Analyst
7 18 (6.38%) Senior Manager
8 16 (5.67%) Senior Project Manager
9 15 (5.32%) Platform Engineer
10 14 (4.96%) IT Services Manager
10 14 (4.96%) Support Technician
11 12 (4.26%) Delivery Manager
12 11 (3.90%) Service Delivery Manager
12 11 (3.90%) Service Transition Manager
12 11 (3.90%) Transition Manager
13 9 (3.19%) DevOps Engineer
13 9 (3.19%) Head of Operations
13 9 (3.19%) IT Engineer
Libraries, Frameworks & Software Standards
1 17 (6.03%) Middleware
2 8 (2.84%) LAMP
3 4 (1.42%) HTML
4 3 (1.06%) SOAP
5 2 (0.71%) .NET
5 2 (0.71%) HTML5
5 2 (0.71%) JSP
5 2 (0.71%) Vue.js
5 2 (0.71%) XML
5 2 (0.71%) XSLT
6 1 (0.35%) ASP.NET
6 1 (0.35%) Flash
6 1 (0.35%) NativeScript
6 1 (0.35%) REST
Miscellaneous
1 24 (8.51%) NHS
2 11 (3.90%) Management Information System
2 11 (3.90%) Self-Motivation
3 6 (2.13%) Driving Licence
4 5 (1.77%) Life Science
5 4 (1.42%) Credit Risk
6 3 (1.06%) Fat Client
6 3 (1.06%) IoT
6 3 (1.06%) Smartphone
6 3 (1.06%) Thin Client
7 2 (0.71%) Analytical Mindset
7 2 (0.71%) Enterprise Software
7 2 (0.71%) Linux Command Line
7 2 (0.71%) Over-the-Top Content
7 2 (0.71%) Robotics
7 2 (0.71%) Video on Demand
7 2 (0.71%) Virtual Team
8 1 (0.35%) Cyberattack
8 1 (0.35%) Hybrid Cloud
8 1 (0.35%) Public Cloud
Operating Systems
1 51 (18.09%) Windows
2 28 (9.93%) Linux
3 15 (5.32%) Red Hat Enterprise Linux
4 10 (3.55%) Unix
5 9 (3.19%) Windows Server
6 6 (2.13%) Windows Server 2008
7 5 (1.77%) Windows 10
8 2 (0.71%) AIX
8 2 (0.71%) Android
8 2 (0.71%) Apple iOS
9 1 (0.35%) Windows Server 2012
9 1 (0.35%) Windows Server 2019
Processes & Methodologies
1 94 (33.33%) ITIL
2 75 (26.60%) Agile
3 54 (19.15%) Service Management
4 48 (17.02%) Project Management
5 40 (14.18%) Project Delivery
6 39 (13.83%) DevOps
7 35 (12.41%) Change Management
8 27 (9.57%) ITSM
9 26 (9.22%) Data Protection
10 24 (8.51%) Cybersecurity
11 23 (8.16%) Contract Management
11 23 (8.16%) Open Source
11 23 (8.16%) Problem Management
12 22 (7.80%) Performance Monitoring
12 22 (7.80%) Software Licensing
13 21 (7.45%) Continuous Improvement
13 21 (7.45%) Scrum
13 21 (7.45%) Waterfall
14 20 (7.09%) Strategic Thinking
15 19 (6.74%) Performance Management
Programming Languages
1 31 (10.99%) Python
2 18 (6.38%) SQL
3 10 (3.55%) Java
3 10 (3.55%) Perl
3 10 (3.55%) PowerShell
4 8 (2.84%) R
4 8 (2.84%) Ruby
5 3 (1.06%) PHP
5 3 (1.06%) VB
6 2 (0.71%) Bash
6 2 (0.71%) C
6 2 (0.71%) C#
6 2 (0.71%) JavaScript
6 2 (0.71%) Jython
7 1 (0.35%) C++
7 1 (0.35%) Shell Script
7 1 (0.35%) T-SQL
7 1 (0.35%) VBScript
Qualifications
1 40 (14.18%) Security Cleared
2 28 (9.93%) SC Cleared
3 24 (8.51%) ITIL Certification
4 21 (7.45%) DBS Check
5 9 (3.19%) Degree
6 7 (2.48%) ITIL Foundation Certificate
7 3 (1.06%) Microsoft Certification
7 3 (1.06%) PRINCE2 Certification
8 1 (0.35%) CISM
8 1 (0.35%) CISSP
8 1 (0.35%) HCISPP
8 1 (0.35%) MCP
8 1 (0.35%) MOS
8 1 (0.35%) Numerate Degree
Quality Assurance & Compliance
1 53 (18.79%) SLA
2 16 (5.67%) QA
3 8 (2.84%) Cyber Essentials
4 7 (2.48%) ISO/IEC 27001
5 5 (1.77%) NCSC
6 4 (1.42%) PMO
7 3 (1.06%) PCI DSS
8 2 (0.71%) GDPR
8 2 (0.71%) ISO 9001
8 2 (0.71%) Sarbanes-Oxley
9 1 (0.35%) Data Quality
9 1 (0.35%) HL7
System Software
1 58 (20.57%) Active Directory
2 11 (3.90%) VMware Infrastructure
3 9 (3.19%) Docker
4 8 (2.84%) VMware ESXi
5 7 (2.48%) XenApp
6 6 (2.13%) vSphere
6 6 (2.13%) XenDesktop
7 4 (1.42%) Virtual Desktop
8 2 (0.71%) Hyper-V
9 1 (0.35%) Virtual Machines
Systems Management
1 16 (5.67%) Ansible
2 11 (3.90%) SCCM
3 8 (2.84%) Kubernetes
3 8 (2.84%) Opscode Chef
3 8 (2.84%) Puppet
4 5 (1.77%) Microsoft Intune
5 1 (0.35%) Terraform
Vendors
1 92 (32.62%) Microsoft
2 22 (7.80%) Adobe
2 22 (7.80%) Apple
3 15 (5.32%) Oracle
3 15 (5.32%) Red Hat
3 15 (5.32%) VMware
4 12 (4.26%) Citrix
5 9 (3.19%) Cisco
5 9 (3.19%) NEC
5 9 (3.19%) Northgate
6 8 (2.84%) Brocade
6 8 (2.84%) Checkmarx
7 6 (2.13%) Commvault
7 6 (2.13%) Google
7 6 (2.13%) Meraki
7 6 (2.13%) Salesforce.com
8 3 (1.06%) ServiceNow
9 2 (0.71%) New Relic
9 2 (0.71%) Sitecore
9 2 (0.71%) SOTI