National IT Assistant

Want to join Aldi’s National IT Team? We’re looking for a National IT Assistant to provide on-site, end user support to the Managing Directors and National Board Members.

Your New Role

• Deliver VIP-level IT support specialising in iPad and iPhone devices for senior management.
• Support senior leadership onsite 5 days a week, including facilitating meetings and ensuring immediate IT assistance.
• Optimise workflows for video conferencing and presentation tools.
• Train and share best practices on iOS device support/troubleshooting.
• Provide technical, organizational, and administrative support to the NIT department and Directors.
• Prepare presentations and training materials for senior leadership.
• Manage IT assets, including orders, repairs, and warranty claims.
• Ensure compliance with ALDI security policies.
• Coordinate with external service providers, auditors, and relevant bodies.
• Adhere to ALDI GB & IE Code of Conduct.

About You

Essential:

• Proven experience providing high-quality IT support in corporate settings.
• Expertise supporting senior management and resolving VIP IT issues rapidly.
• Advanced knowledge of iOS devices and software; proficient in Windows and Microsoft 365.
• Helpdesk experience and flexibility to handle urgent issues outside office hours.
• Strong troubleshooting, communication, and time management skills.
• Ability to perform under pressure in a fast-paced environment.
• Full valid UK driving licence.

Desirable:

• Experience with business software, cybersecurity awareness, Microsoft Teams Meeting Room, and Mobile Device Management (MDM) systems.

What you’ll get in return

• Salary starting £36,625 rising to £42,270
• 12-month Fixed Term Contract 
• Monday to Friday, 8:00am to 4:30pm (5 day support needed on-site)
• 5 weeks’ annual leave plus Bank Holidays
• In office flexi-time
• Full training provided
• Pension scheme
• Private employee medical insurance after 4 years
• Company sick pay scheme
• Company maternity, paternity and adoption pay after 1 year
• Long service rewards
• Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
• Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)

* You’ll need to live within 90 minutes of your main working location

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.

If you’re looking for a career that gives you more, apply today!

*Please be aware that this role does not fulfil the requirements for visa sponsorship