Sales Associate
Sales Specialist
About the Job
We're looking for passionate Sales Associates to join our team at Ingram Micro. In this role, you'll build strong relationships with customers, offering expert advice and solutions from top technology products and services. You’ll become a go-to expert, providing valuable insights and exceptional service to support their business needs. With comprehensive training, you'll gain in-depth knowledge of the latest tech and programs to provide exceptional service.
This role is perfect for someone with looking for a customer facing/sales role who’s eager to learn, grow, and make an impact. (This position does not involve direct cold calling.)
What your role as a Sales Associate will involve:
- Sell - primarily by telephone – products and services to customers, maintaining and improving on revenue and profit, whilst maintaining the highest standards of customer service.
- Develop strong knowledge of the relevant products and service offered by the Vendors within the portfolio
- Provide information on product and service offerings by the vendor
- Become a Trusted Advisor for both internal and external customers
- Provide availability, discontinuation & special offers
- Provide pricing and quotations to customers
- Follow up on sales leads and opportunities
- Accurately manage, develop and monitor deal progress
- Engage in sales focus days at Ingram Micro and at customers where necessary
To set you up for success, we are looking for the following skills and experience
- Previous experience in a Sales, Account Management and/or administrative environment with a proven track record of success
- Ability to communicate effectively, over the phone, via email and face to face
- Have drive and be motivated to understand their subject matter, to continuously learn the new technology releases in an ever-changing environment
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel. CRM experience preferable
- A desire and ability to understand and improve systems, programmes and processes
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support.
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
If this sounds like the opportunity for you, then please apply by sending a copy of your most recent CV.