IT Digital Support Apprentice
A fantastic opportunity for an enthusiastic Digital Support Engineer to become part of the driving force behind a variety of exciting motorsport projects. As the Apprentice IT Support Engineer you will be continually learning and mastering new technologies, with a primary focus on first line support and general IT administration.
Role
- Act as the first point of contact for IT-related issues (via phone, email, or ticketing system)
- Log, track, and manage incidents and service requests
- Provide basic troubleshooting for hardware, software, and network problems
- Assist users with password resets and account access issues
- Escalate complex technical problems to specialists within the team
- Install, configure, and support standard desktop applications and operating systems
- Perform routine checks on systems, printers, and other IT equipment
- Guide users through simple step-by-step solutions to common IT issues
- Maintain clear documentation of support issues and resolutions
- Assist in setting up and maintaining user accounts, email, and permissions
- Help with onboarding new employees by preparing and configuring devices
- Support mobile devices and remote access where applicable
- Keep up to date with company IT policies and security guidelines
Training
Training will take place within the workplace.
Further career progression throughout our IT team.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday - Friday - 42.5 hours a week. Plus occasional event weekends.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Thursday, 18th September 2025
- Start Date
- Wednesday, 1st October 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
About the Employer
MOTORSPORT VISION LIMITED
Brands Hatch is one of the UK’s premier motor racing venues, located in Kent and operated by MotorSport Vision (MSV). The circuit is a major hub for national and international motorsport, hosting flagship events such as the British Touring Car Championship (BTCC), British Superbike Championship (BSB), and GT racing, alongside corporate hospitality, track days, testing, and driver experience programmes. The venue offers two track layouts: the 1.2-mile Indy Circuit, ideal for high-frequency race events, and the 2.4-mile Grand Prix Circuit, renowned for its technical challenge and global recognition.
- Company
- MOTORSPORT VISION LIMITED
- Location
- Brands Hatch Circuit, London Road, West Kingsdown, Kent, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,890 a year
- Posted
- Company
- MOTORSPORT VISION LIMITED
- Location
- Brands Hatch Circuit, London Road, West Kingsdown, Kent, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,890 a year
- Posted