IT Support Apprentice
We are looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients.
You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There is a strong sense of team and an exciting relaxed office atmosphere.
Role
The Role
- Providing technical IT support
- Hardware diagnostics and repairing machines
- Software support
- Telephone and virtual assistance
- Technical projects, including meeting clients and delivering onsite time with the team
- General tech support
Role Requirements
- Professional, friendly approach with keen IT interest
- Punctual and good attention to detail
- Excellent written and verbal communication skills
- Good troubleshooting/problem solving skills
- Keen interest to learn and develop
- Task Management Skills
- Confident and willingness to learn
- Ability to ask good open questions
Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
- Data Security
- Hardware & Software
- Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
- Cloud & Mobile Technologies
- Technical Problem Solving
- Advanced-Data Security
- Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.
There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- PROFESSIONAL APPRENTICESHIPS LTD
- Working Week
- This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 11th January 2026
- Start Date
- Thursday, 22nd January 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience