Apprentice Test Centre Administrator
Ensure Exam Integrity Uphold strict testing protocols to prevent cheating, protect exam content, and maintain fairness for all candidates. Create a Controlled Testing Environment Setting up computers to managing seating arrangements. Support Test-Takers Verify identities, explain procedures, and assist with any issues.
Role
- Welcome, greet and check-in customers/test-taking candidates
- Comply with all exam testing security and procedures and follow company policies using careful judgment
- Verify customer/candidate personal identification documents and explain the exam testing process/rules
- Proctor / invigilate candidates while they are completing their exam/test
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
- Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training
- Business Administrator Level 3 Apprenticeship Standard
- 1 Day a week College work via Teams
- The rest of the training will take place in the workplace
On successful completion of this apprenticeship, the candidate could progress into:
- A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
- Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects. Supervisory or Team Leader roles within the test centre or across our wider sites
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- CITY OF WOLVERHAMPTON COLLEGE
- Working Week
- Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Wednesday, 8th October 2025
- Start Date
- Wednesday, 15th October 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Initiative
Qualifications
- English GCSE, grade 4/C or above (Essential)
- Maths GCSE, grade 4/C or above (Essential)
About the Employer
SMARTTHINK LTD
Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.
- Company
- SMARTTHINK LTD
- Location
- Unit W 34 Groove Business Centre, 560 568 High Road, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £9,815 a year
- Posted
- Company
- SMARTTHINK LTD
- Location
- Unit W 34 Groove Business Centre, 560 568 High Road, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £9,815 a year
- Posted