Administrator

Job title: DMAAS Administrator

Location: Leeds

Salary: £24,000 p/a

5 days a week in the office, no hybrid work available

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Are you highly organised with a keen eye for detail? We’re looking for a Device Deployment Administrator to join our team in Leeds. This role is central to ensuring smooth and accurate device deployments across our organisation.

Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Key Responsibilities: Administrator

• Coordinate and schedule device deliveries with our onsite technicians.
• Maintain accurate records in ITSM systems and asset registers.
• Act as the main point of contact for deployment queries and updates.
• Communicate professionally with internal teams to support excellent service delivery.

Requirements: Administrator

• Strong administrative skills and attention to detail.
• Well organised individual
• Great attention to detail is a must
• Professional style of communication
• Excellent written and verbal communication skills.
• Ability to prioritise tasks and work onsite in Leeds full-time.

Desirable:

• Experience using ITSM or asset management tools.
• Experience in IT, service desk, or logistics support environments.
• Familiarity with ITSM tools and asset registers.

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Keywords: Administrator, ITSM Administrator, Service Desk, Service Delivery, Coordinator