IT Solutions Apprentice
Role
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team and support our vibrant Catholic schools in Birmingham: Saint John Wall Catholic Secondary School and St Patrick and St Edmund’s Catholic Primary School.
This is a unique opportunity to gain hands-on experience across both primary and secondary educational settings within a diverse, multicultural, and faith-led community.
Saint John Wall is a dynamic secondary school committed to preparing young people for life through faith and learning.
St Patrick and St Edmund’s is a two-form entry Catholic primary school, located on a split site in the heart of Birmingham, serving the Ladywood/Winson Green area.
Both schools share a commitment to high-quality education grounded in Catholic values and a strong sense of community.
As an apprentice, you will:
- Support the day-to-day operation of IT systems and services
- Assist staff and students with technical issues
- Help maintain and troubleshoot hardware and software
- Contribute to ongoing improvements of the school’s digital infrastructure
This role is ideal for someone with a passion for IT, a proactive mindset, and a desire to make a meaningful impact in an educational environment.
- Provide first-line support for IT issues and service requests through the central helpdesk
- Install, configure, and maintain hardware, software, and network systems
- Troubleshoot technical problems to minimise downtime and ensure operational continuity
- Ensure stable and secure network and internet connectivity across the school
- Manage user accounts and permissions across school systems and networks
- Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations
- Assist staff and students with IT-related queries, providing guidance and basic training where necessary
- Participate in IT projects, including system upgrades and technology rollouts
Training
Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
- Wise Origin is a national training provider which was established in 2006.
- We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
- We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
- Throughout the program, you will receive dedicated support from your tutor to ensure your success.
- Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.
This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
- Network or Systems Administration
- Cyber Security
- Cloud Computing
- IT Project Management
- Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- LEARNING FOR FUTURES LTD
- Working Week
- Monday to Friday, 8.00am - 4.00pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 14th October 2025
- Start Date
- Monday, 20th October 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade A-C or 4-9 (Essential)
- Maths GCSE, grade A-C or 4-9 (Essential)
About the Employer
- Company
- Wise Origin
- Location
- Oxhill Road, Birmingham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,311.40 a year
- Posted
- Company
- Wise Origin
- Location
- Oxhill Road, Birmingham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,311.40 a year
- Posted