Level 3 Information Communications Technician Apprenticeship
This role is aligned with the Level 3 Information Communication Technician apprenticeship standard. As part of this programme, you will work towards completing the Support Technician pathway, whilst receiving on-the-job training working alongside an experienced IT team.
Role
- Respond to staff ICT help requests (e.g., computer not working, log-in issues).
- Set up and relocate classroom equipment (computers, monitors, projectors, etc.).
- Replace broken or faulty peripherals (e.g., keyboards, mice, headphones).
- Clean ICT equipment, including projector filters, monitors, and devices.
- Assist with the safe disposal and recycling of obsolete ICT equipment.
- Maintain and stock-check ICT supplies (e.g., cables, batteries).
- Record and label school ICT hardware and update inventory databases.
- Perform routine checks on ICT suites and classroom technology.
- Support with connecting devices to the school network (e.g. laptops, tablets).
- Support basic software installations under supervision.
- Assist with maintaining and tidying server rooms, ICT storage, and workspaces.
- Set up basic AV equipment for assemblies, meetings, and events (e.g., projectors, microphones).
- Assist in maintaining classroom ICT equipment and electronic signage.
- Report faults that require escalation to the Network Manager or external support providers.
- Learning and Development Opportunities
- Gain experience in hardware and software support.
- Learn about school networks, filtering systems, and device management.
- Develop problem-solving skills in real-world ICT environments.
- Participate in training towards an industry-recognised ICT qualification.
- Gain awareness of data protection, e-safety, and acceptable use policies.
Training
Information Communications Technician Level 3 Apprenticeship Standard:
- The training will take place both virtually and in the workplace
- The learner will have at least 6 hours "off the job" training each week
- The Work-Based Tutor will support the apprentice with their training and preparation for their end point assessment
For apprentices who successfully complete the Level 3 apprenticeship, the organisation will consider them for full-time employment.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- CHELMSFORD COLLEGE
- Working Week
- Monday - Friday between 9am-5pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 10th October 2025
- Start Date
- Saturday, 11th October 2025
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Analytical skills
- Logical
- Initiative
- Patience
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
St John Payne Catholic School
Currently the third largest secondary school in Essex as a single academy trust and growing, we are focussed on enhancing our future structure and have roles where we are seeking people who can bring fresh perspectives and new variety for the benefits of our students. Our school offers the space to develop your talents, the freedom to contribute and the opportunity to grow as part of our welcoming and inclusive family.
- Company
- St John Payne Catholic School
- Location
- Patching Hall Lane, Chelmsford, Essex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 a year
- Posted
- Company
- St John Payne Catholic School
- Location
- Patching Hall Lane, Chelmsford, Essex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 a year
- Posted