7 of 7 Incident Management Jobs in Berkshire

accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets, as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops … accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets, as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops ...

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used … Investigate issues using Datadog, Postman, SQL, MongoDB Analyse API logs, JSON payloads and system behaviour Support merchant onboarding, transaction flows & payouts Build and improve incident processes, SLAs and playbooks Identify recurring issues and drive root-cause fixes What Youll Bring Strong experience in Technical Support or Incident Management ...

Cyber Operations Management & Oversight Manager - SC Cleared We are seeking an experienced Cyber Operations Management & Oversight Manager to provide leadership, coordination and assurance across cyber operational activities in a secure, complex delivery environment. This role focuses on oversight rather than hands-on SOC execution , ensuring that cyber operations … effective, resilient and aligned with wider security, engineering and programme objectives. Key Responsibilities Provide management oversight of cyber operational activities, including monitoring, incident response and vulnerability management Define and maintain cyber operations governance, processes and reporting Act as the senior point of coordination for cyber incidents, ensuring ...

associated building services systems. Reporting to the Shift Manager, you will operate as a Low Voltage Authorised Person (LVAP) and work closely with engineering management and client stakeholders to ensure all maintenance activities are delivered safely, compliantly, and in line with site policies, procedures, and service level agreements. … RESPONSIBILITIES Carry out planned and reactive maintenance across all building plant, equipment, and systems Respond to Building Management System (BMS) alarms and complete emergency fault rectification Operate as a Low Voltage Authorised Person, ensuring all safety documentation and switching procedures are completed to a high standard Issue, control ...

step in your sales career with a high-growth organisation? About the Opportunity This organisation is scaling rapidly, supporting global enterprise clients with critical incident management and operational resilience solutions. To support continued growth, they are strengthening their Sales Development function, offering an exciting opportunity to join ...

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used ...

hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Key skills, experience + tasks will include: Hands-on expertise with Cisco routers and switches (e.g., 3850s, Nexus 9k, ISRs, ASRs), Cisco related … catalyst devices. Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco ...