26 to 50 of 71 Customer Service Jobs in Birmingham

Field Service Engineer/Electrical Service Engineer Company profile: A leading manufacturer of consumer packaging, encompassing both cartons and flexibles are looking to recruit a Service Technician with an electrical bias. Title: Service Engineer- Electrical Bias Location: UK Field Service Engineer - Role and Responsibilities: Responsible … installation, service and maintenance of machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer. Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls ...

interested*** Band 3 Senior Booking Clerk We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a prompt and professional appointment booking service to parents/carers/service users. The post holders will work as part of the CBS Team to ensure that patient appointments are booked with parents/carers over the telephone ...

Role Overview We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio … Unified Communications technologies. This is a field-based role covering customer sites throughout the Midlands and wider UK, ensuring mission-critical meeting room, collaboration, control room, and digital workplace technologies perform to the highest standards. Key Responsibilities Preventative Maintenance Carry out scheduled preventative maintenance visits to client sites ...

Photocopier/MFD Field Service Engineer Location: Stratford‑upon‑Avon & Leamington Spa/Birmingham Opportunity to Join a Growing Service Team We are recruiting on behalf of a well‑established and expanding Managed Print Solutions provider, seeking an experienced Photocopier/MFD Field Service Engineer to support … customers across the Stratford‑upon‑Avon/Leamington Spa/Birmingham region. This role is ideal for a motivated, customer‑focused engineer who enjoys working independently, managing their own schedule, and delivering high‑quality technical support across a varied client base. Key Responsibilities Installation, maintenance and repair of photocopiers ...

enhancing cloud-hosted solutions across Azure and AWS environments. You'll provide third-line support for internally developed applications while working closely with Customer Support, Development, Architecture, and Infrastructure teams to ensure exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging … second-line support teams. Work closely with development teams to identify software defects and implement effective workarounds. Deploy application updates, patches, and hotfixes. Service Availability & Performance Monitor cloud-hosted platforms to ensure compliance with service availability and performance commitments. Proactively manage alerts, event logs, and system monitoring tools. ...

person everyone calls when technology problems need a real solution? Our client is seeking a Lead Service Technician to troubleshoot, optimize, and support advanced residential and commercial technology systems while delivering an exceptional customer experience. This is a high-impact role where your expertise helps keep homes … businesses connected, secure, and operating at their best. Benefits & Extras: Company-provided service van with take-home privileges One month of paid time off annually Company-sponsored health insurance Paid training and certification opportunities Access to company-provided tools, equipment, and technology Leadership-focused role with autonomy and influence ...

Field Service Engineer £40,000 - £60,000 Basic DOE + Door-to-Door Travel + Overtime + Company Van OTE: £50,000 - £70,000 BASED FROM HOME/ANYWHERE 1 HR FROM BIRMINGHAM UK & International Travel We are currently recruiting for an experienced Field Service Engineer to join … pipe and tube processing equipment. The successful engineer can be based around the Manchester area or Midlands , with the position involving regular travel to customer sites. The Role As a Field Service Engineer, you will be responsible for the service, maintenance, fault finding and technical support ...

ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … eligible for a flexible working schedule that allows for a hybrid and in-office presence. You will work closely with the IT Service Desk, and cross functional business teams. Responsibilities Performing intermediate to advanced level development tasks within the ITSM/CSM/ITOM applications within the ServiceNow platform ...

issues that nobody else can seem to fathom? Would you love a support role where you can keep learning, give customers a genuinely helpful service and have a manageable workload? This is a full-time, permanent IT Support Engineer role, helping business customers and colleagues resolve a varied … help customers and colleagues solve their IT and telecoms problems, providing a friendly, reassuring and knowledgeable service. Your role will include: Responding to customer support queries. Investigating and resolving IT, networking and telecoms issues. Managing support tickets through to resolution. Using remote monitoring and management tools. Explaining technical issues ...

Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...

Capgemini is seeking a Customer Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys. The role … spans hybrid working across UK offices and client sites, requiring expertise in contact centres, digital transformation, and service delivery improvement. #J-18808-Ljbffr ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...

needs have changed over time and ensure these are met across a variety of channels. Applies strategic thinking in how to provide the best service for the end user. Considers the political strategy and implications of any analyses and insights. Able to bring insight and expertise in how user … policy. Bring together views, perspectives and diverse needs of stakeholders to gain a broader understanding of the issues surrounding policies and activities. Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service ...

Coordinator to join the Respiratory Same Day Emergency Care (SDEC) team based at Washwood Heath Community Diagnostic Centre. Birmingham and Solihull's Respiratory SDEC service provides adults with rapid access to specialist respiratory assessment and treatment in the community, and ensures patients receive timely, high-quality care closer … work independently using their own initiative and remain calm under pressure whilst maintaining a high standard of accuracy and professionalism. If you are adaptable, customer-focused and passionate about supporting the delivery of high-quality patient care within an innovative community respiratory service, we would love to hear ...

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class ...

both public and private sectors. Our team delivers bespoke, flexible, and efficient services through a process-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and repeat business. Why work with us... We are a Living Wage Foundation accredited employer, committed … team! What we need... Due to a period of sustained growth, we are looking to recruit a Change and Release Manager to join our Service Management Team. Based in the company’s Birmingham office, the Change and Release Manager will join an experienced team working within an ITIL framework ...

legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children p. Support in the delivery of enhanced services and other service requirements q. Undertake all mandatory training and induction programme About us Croft Medical Centre is a large GP Practice with over 11,000 patients … Nurses and 2 HCA's. Job description Job responsibilities To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team. To act as the central point of contact for patients, be responsible for the distribution ...

expertise across a range of fire and security systems, including Access Control, Intruder Alarms, CCTV, Fire Alarms, and Networking. The successful candidate will be customer-focused, self-motivated, and committed to delivering high-quality service. Ongoing training and development will be provided to support your professional growth. The role … involves: Service and maintain Access Control, Intruder Alarms, CCTV, Fire Alarms and Networking systems Demonstrate a willingness to undertake fire alarm training and develop into a fully multi-disciplined engineer Provide support with the commissioning of systems, when required Ensure client satisfaction is achieved before leaving site by delivering ...

warehouse management systems, ensuring maximum system performance, minimal disruption, and seamless warehouse operations. This role plays a vital part in supporting operational teams, maintaining service levels, and driving continuous improvement within a fast‐paced distribution environment. Responsibilities Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal … guidance. Coordinate with IT, engineering, and technical teams to resolve equipment and system‐related issues. Manage workflow releases and outbound operational priorities to maintain customer service levels. Support weekly warehouse planning activities, including pick strategy and slotting optimisation. Ensure compliance with health and safety standards, GDP requirements, company ...

platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customer service and student experience possible. Key Responsibilities Deliver ongoing Salesforce enhancements Salesforce administration and support Identify and implement Salesforce workflow improvements Ensure data … least 4-6 years of experience in CRM domain and 3+ years of experience in Salesforce implementations with sound knowledge on Salesforce Sales cloud, Service and community Cloud. Fluent in Apex Code such as triggers, classes, test methods; Lightning Web Components (LWC), Aura components, Visualforce, SOQL,SOSL and other ...

monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. … calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network ...

South Region JIB + Company Vehicle + Benefits Actemium E‐Mobility continues to expand, and we’re looking for a skilled Electrical Field Service Engineer to join our South region team. The Role You’ll play a key role in the installation, servicing and maintenance of EV charging infrastructure … across commercial and public sites. This practical, customer facing position ensures EV charge points remain safe, compliant and fully operational — helping keep the UK charging network running smoothly. Key Responsibilities Commissioning, servicing and repairing AC & DC EV charge points Diagnosing electrical and technical faults Completing accurate digital service ...

countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. We currently have an exciting opportunity for an Account Manager (Sales) at our office in Birmingham. About the Opportunity ...

Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy … problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations ...