26 to 50 of 88 Customer Service Jobs in Birmingham

currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯

applications, ensuring timely and effective resolution of issues. * Provide support via phone, face-to-face, and other communication channels, maintaining a high standard of customer service. * Log and manage incidents and service requests using enterprise-level ticketing systems. * Troubleshoot application issues and escalate unresolved problems to third-party … team members and business users. Required Skills & Qualifications: * Ability to guide users through system workflows and processes. * Strong analytical and problem-solving skills. * Excellent customer service orientation and interpersonal communication. * Practical experience with platforms such as Acturis, Open GI, or Applied Epic. * Experience working within service desk More ❯

Job Title: Fire and Security Service Engineer Location: Birmingham & Surrounding Areas Salary: 35,000 - 42,000 (DOE) Benefits: Company vehicle, fuel card, tools provided, paid overtime, ongoing training & development We're recruiting on behalf of a respected and well-established client in the fire and security industry who is … looking to bring an experienced Service Engineer on board. This role is based in Birmingham and covers surrounding areas. The Role: As a Fire and Security Service Engineer, you will be responsible for the routine servicing, maintenance, and fault-finding of a wide range of systems including fire … and maintaining fire and security systems to a high standard Diagnosing faults and carrying out effective repairs Conducting planned preventative maintenance (PPM) visits Completing service reports and necessary documentation accurately Delivering excellent customer service and building rapport on site Ensuring all work complies with current health & safety More ❯

to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading … management. We are recruiting a Helpdesk Operator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality · Manage CAFM system as key … RFT and close calls over phone without requirement for assignment · Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. · Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. · Actively identify/implement innovation More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

setups and recommend practical solutions. Document technical solutions and best practices to support ongoing maintenance and improvements. Collaborate with internal teams to ensure excellent service delivery. What We're Looking For: At least 3 year of experience in IT support, with exposure to project-based work. Strong technical knowledge … and basic understanding of Azure. Experience working with servers, networking, firewalls, and security solutions. A proactive and problem-solving mindset, with a strong customer service approach. Willingness to develop your technical skills, including pursuing relevant certifications. Excellent communication skills and the ability to explain technical concepts clearly. Why More ❯

Fire & Security Service Engineer Location: West Midlands Salary: £32,000 £40,000 DOE Benefits: Travel time paid after 30 minutes, company van, fuel card, mental health support scheme, performance bonus, 23 days holiday + bank holidays (increasing by 1 day per year up to 25 days), call-out rota … standby allowance, overtime opportunities, and clear routes for progression. Join a Leading Fire & Security Company We're seeking a skilled Fire and Security Service Engineer to join a highly respected and well-established business with decades of expertise in the fire and security industry. This is a fantastic opportunity … values quality, reliability, and ongoing professional development. This field-based role will see you covering large commercial sites across the West Midlands, delivering expert service and support for both fire alarm and security systems. Key Responsibilities: Service and maintain fire alarm and security systems in commercial properties. Deliver More ❯

release notes) Ensure all software development adheres with company security standards to prevent both internal and external data breaches Candidate Specifications: Proficiency in D365 Customer Engagement (Sales and Customer Service modules) Strong understanding of KingswaySoft Demonstrable experience with SQL and SSIS Proficient in development languages including C# More ❯

retailers in the global automotive sector. Our solution allows automotive retailers to work more efficiently and assists them with providing a high standard of customer service, resulting in higher profits. Our system is also complemented by a range of integrated mobile apps which helps to further digitalise processes More ❯

products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added More ❯

the role An exciting opportunity has arisen in the Homes & Communities department managing our co-operative team. The team provides a high-quality housing service to a portfolio of co-operative properties across Birmingham and Walsall in accordance with individual Housing Management Contracts. You will ensure a coordinated service … lettings, breaches of tenancy, resident engagement, and the recording of reports of repairs and maintenance jobs on the housing management system to deliver excellent customer service to residents. You will develop a positive working relationship with all Co-operative Committees, ensuring organisational representation at formal meetings when required … to-work documentation at interview, such as a valid passport, for eligibility verification. Relevant roles will require a disclosure from the Disclosure and Barring Service (DBS). More ❯

Business Development Executives to join their thriving sales team. Your overall responsibility is to recruit new IT reseller partners and drive business growth through customer acquisition. Location: Birmingham- Office Based Job Specification: Internal Sales Executive The Internal Sales Executive will be responsible for driving revenue growth by identifying and … addition, you'll be responsible for the following: - Establish and grow a network of reseller partners. Identify and qualify potential IT resellers, MSPs (Managed Service Providers), VARs (Value Added Resellers), and IT etailers. Stay current with new vendors and participate in scheduled training sessions. Promoting the full range of … company products and services. Forecasting and reporting, Utilising CRM tools Working closely with various departments to ensure a seamless customer experience and enhanced market share. Requirements: Internal Sales Executive For this position we are looking for individuals who have sound telephone-based sales experience. You'll need to have More ❯

/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. With NaphCare, you'll play a critical role in … scalability. Drive cultural changes to enable a continuous delivery model and foster automation throughout the Software Development Life Cycle (SDLC). Promote a strong customer service mindset and champion thought leadership and partnership with business units. Partner with business leaders to develop robust solution roadmaps integrated with architecture More ❯

with gym, shower facilities, secure bike lockers, and onsite café Progression At Probrand, we support career development, offering opportunities to move into sales or customer service roles. Training and development are our priorities. Probrand is an equal opportunities employer; we value diversity and are committed to providing equal More ❯

retailers in the global automotive sector. Our solution allows automotive retailers to work more efficiently and assists them with providing a high standard of customer service, resulting in higher profits. Our system is also complemented by a range of integrated mobile apps which helps to further digitalise processes More ❯

Office Location: Quinton, Birmingham SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Benefits Alongside a generous salary of £140,000, this role comes with an enhanced remuneration package including healthcare and … autonomy to influence and shape the sales strategy, building a high-performing team, and ensuring seamless processes across digital engagement, telemarketing, field sales, and customer experience. What Youll Bring Proven sales leadership experience within telecoms, unified comms and connectivity is essential; Managed IT & Cybersecurity is desirable. A strong track … record of building, developing and leading thriving sales teams, driving both individual and team success with a strategic mindset. A customer-centric approach, brimming with ideas on how to ensure maximum client satisfaction with the ability to influence & engage at all levels. An engaging and inspirational leadership style, capable More ❯

to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Data Cabling Technician CBRE Global Workplace Solutions is a … arrangements, as required. 6. General a) Ensure a professional image of CBRE Managed Services is presented to clients and visitors; and ensure excellence in customer service is always delivered and promoted. b) Ensure that professional and technical skills are maintained through a commitment to personal development and life More ❯

and ensure that associated approvals are gained Creation and submission of contract proposals and tracking through the in-house system Ensure accurate and prompt customer billing To ensure all signed contracts are correctly scanned into the system To ensure every deal has a valid contribution program logged in the … correct manner To liaise with the Risk and Refinance department to ensure all deals are correct and complete Customers & Suppliers Manage and control customer situations on behalf of relevant salesperson, keeping necessary personnel informed of situations To check all supplier invoices received and approved in line with the approval … is accurate and conforms to the contract in place Obtain, maintain and review invoice approvals for all invoices, ensuring full approval given by the customer before payment is sanctioned to the supplier To manage the clearance of all invoices over 30 days To work closely with the accounts team More ❯

a Business Intelligence Developer to play a crucial role in maintaining and enhancing their Business Intelligence solutions and automated tools. You will work with Customer Service, Finance, HR, and divisions to generate valuable management information. Collaborating with a diverse team of technical and data specialists, you will improve More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯

Sales Development Chapman Tate Associates are excited to be recruiting for a dynamic an IT Account Manager on behalf of a leading IT Managed Service Provider (MSP). Our client has over 30 years trading experience and have a number of trading accounts across a number of verticals within … play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications. Key Responsibilities : Manage More ❯

Sales Development Chapman Tate Associates are excited to be recruiting for a dynamic an IT Account Manager on behalf of a leading IT Managed Service Provider (MSP). Our client has over 30 years trading experience and have a number of trading accounts across a number of verticals within … play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications. Key Responsibilities : Manage More ❯