26 to 33 of 33 Customer Service Jobs in Birmingham

with one of the fastest-growing names in global logistics? Our client is a powerhouse in international freight forwarding - a dynamic, multi-national business with an exceptional reputation for service excellence, innovation, and employee development. They are now seeking a highly driven Business Development Manager (BDM) with proven expertise across Air Freight, Sea Freight, and/or EU Road … winning and developing Air Freight, Sea Freight, and EU Road Freight business Previous experience in mentoring or managing a sales team is a bonus A genuine passion for logistics, customer service, and business growth A self-starter with energy, resilience, and entrepreneurial flair National Business Development Manager - Multi Modal Freight Forwarder - Responsibilities Drive new business across Air, Sea More ❯

Pre-Sales Solutions Architect At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a growing presence in the business and click More ❯

Client This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Job Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare … and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated … on industry trends to provide informed advice to clients. The Successful Applicant A successful Customer Success Manager should have: Proven experience in account management, preferably within the SaaS space with a special interest in Utilities, Financial or Services. Strong interpersonal skills and the ability to build long-term client relationships. Proficiency in using CRM systems and other relevant software More ❯

The Renewals Account Manager role offers an opportunity to oversee and manage customer renewals within the Utilities and Fintech SaaS sector. Based in Birmingham, this position requires a proactive individual with a keen eye for detail and a customer-focused approach. Client Details This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS industry. … The company is known for its innovative solutions and commitment to providing excellent customer service. Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and support … teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. Profile A successful Renewals Account Manager should have More ❯

Claimants/landowners Undertake option and lease negotiations, valuations and general professional negotiations Feasibility and development appraisals Site brokerage and at all times ensuring that high quality standards of service level and professional behaviour are adhered to Negotiation of disturbance claims following works. Consents for access across third party land for works. Assist in the management and guidance of … You will be a MRICS Surveyor and Registered Valuer ideally with experience gained within the Rural sector alongside a business development-orientated attitude with a focus on delivering excellent customer service. Compulsory Purchase experience desirable although this is not essential as we have excellent training available through our Infrastructures Academy. Rural surveying experience could be beneficial as aspects of More ❯

Pre-Sales Solutions Architect At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a growing presence in the business and schools … schemes, Voucher scheme, Cycle 2 Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Pre-Sales Solutions Architect Glides technology solutions and unwavering focus on customer experience transform the way people live and work and you will be a critical part of that. A typical day might include: Collaborating with multiple stakeholders throughout the solutions More ❯

in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯

contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This … role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs … detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre More ❯