26 to 50 of 81 Customer Service Jobs in Birmingham

supporting new starters whilst maintaining digital records. You will need meticulous administrative and data entry skills, a flexible approach, and lots enthusiasm and good customer service skills. Records within these areas are digitalised and therefore the successful candidate must have excellent computer skills specifically, Microsoft Word, Excel, Teams … healthcare setting. *Experience of working to tight deadlines. *Experience in being able to overcome obstacles and problem solving to identify alternative solutions to ensure service delivery is maintained. *Experience in a customer facing role, delivering a high quality service *Experience in working in a fast paced challenging … needs of the service. *To challenge poor practice which may hinder and prevent elements of administration practices. Desirable *Publisher and PowerPoint. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

2D-3D Excellent MS OFFICE knowledge Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

objective of the role is to: • Ensure that all Client and property accounting services are delivered to a consistently high standard and to the service levels required by the Client; • Maintaining complete and up to date records and financial management, including applying accounting regulations, query management, service charge … the team, department and wider internal stakeholders. It is key that this role will: • Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met; • Work with internal audit and compliance to ensure that all compliance and control requirements are … met; and • Participate in controls of activities. Service Delivery The Client Finance department is a critical part of service delivery to many of the BNP Paribas Clients and the Client Accounting and Financial Reporting function is considered to be market leading. It is key that this role will more »

Oversee a range of high-level projects for the End User Compute (EUC) environment while also delivering high quality BAU support. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when … procurement and issuing through to tracking and processes. Supporting and enhancing the JML (Joiners Movers and Leavers) process. Ensure the teams address all Incidents, Service Requests and Changes within pre-defined SLA's. Undertaking strategic development of the service through regular system and process reviews. Lead technical projects … guidelines and system documentation. Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on restoring any service downtime. Responsible for the development and performance of team members. Comply with Information Security processes, privacy, and other applicable regulations. Assist in procurement, IT more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

application developers and specialist application support. Main duties of the job We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust. You will be responsible for the logging of ICT support calls in a timely … and efficient manner in accordance with Trust ICT Service standards. The post involves responding to phone calls and e-mail requests via the ICT call system, logging the calls in the ICT call logging system, providing basic triage to calls and escalating issues to senior engineers. Good customer service skills are essential. All training will be provided. This post is a 12 month fixed term contract. About us Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and... more »

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team s output, enforcing standards. Liaise directly with customers to more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We re focused on our core values using these we ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

If you have a commercial mindset and thrive in a fast-paced, dynamic environment then we want to hear from you. Key Responsibilities: Receive customer quotations via varying methods – email/online portal etc To cover Ocean – Imports/Exports/Cross Trade Negotiate rates with carriers/hauliers …/suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness. Prepare and submit customer quotations and proposals within agreed timeframe Work within our in-house system to create and issue quotations Communicate with customers to manage and follow up all quotes … we secure opportunities. Track success/failure rate of quotes, reporting back to management Develop and build relationships and provide the highest level of customer service to all customers To produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to more »

implementing business critical, accounting software. You’ll be detail orientated and have an ability to translate automotive processes into software solutions. This is a customer focused position, and regular travel to customer sites will be a part of your day-to-day role. Your responsibilities will include: Implementing … quality implementation process, and continuously reviewing the way we do things to ensure we deliver high quality implementations each time. Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior the 'Go Live' date. … Providing onsite and remote consultancy to our customer as needed. Delivering informative and clear training sessions to ensure they get the maximum value from the system. To continuously develop your system knowledge- including parameters, functionality, and integrations. Becoming an expert on the Accounts module of our DMS. About you more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £135.00 per day in scope of IR35 (payment via umbrella company, PAYE option also available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

transformation of complex Global enterprises. We are looking for passionate and hardworking individuals that to help drive the sales pipeline for our UK & global customer base. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that … Provide regular updates to the Sales Manager on lead status and sales activities. Support senior sales executives in closing deals and achieving sales targets. Customer Relationship Management: Build and maintain strong relationships with new and existing clients. Provide excellent customer service to ensure client satisfaction and retention. more »

as the primary contact and co-ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any … recovery process. Booking jobs onto, and administering jobs within, our workflow management software. Ensuring that processes and procedures are always followed. Ensuring that agreed service levels are met for our customers/clients. Communicating with various stakeholders (Customers, Clients, Recovery Technicians etc.). - General Admin and housekeeping in working … environment. Other duties as required to support the aims of the business. Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing and able to learn new information. Computer literate and good competency more »

annual investor meetings (AIM) planning, and webcasts). Close coordination required with Legal/Compliance/IM/Marketing & Communications teams and third-party service providers. Assist with document production and logistics for client update meetings, fundraising roadshows for existing clients. Background and experience: 1 to 5 years’ relevant … of anti-money laundering (AML/KYC) and control procedures, client onboarding, GDPR requirements, partnership subscription and transfer agreements, data protection. Highly developed interpersonal, customer service and verbal/written communication skills, must be comfortable speaking with investors at all levels. Education and Qualifications: A bachelor’s degree more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize more »

Hybrid: 50% office based, 50% work from home Salary: up to £50k + comprehensive benefits package IT Support Manager with an excellent background providing customer facing support required by a leading Law Firm. The role will follow the firms hybrid policy with up to 50% WFH, and a basic … or team leadership experience Strong technical skills (Microsoft 365, Intune (MDM) Experience with modern workplace technologies such as AV and room booking systems Outstanding customer service and communication skills Experience in providing 1st-2nd line technical support Experience working within a Law Firm or with legal specific technology … members Overseeing training and development of your team Provide hands on 1st and 2nd line support where required An excellent opportunity for an experienced Service Desk Team Lead or IT Support Manager to join a leading UK Law Firm in Birmingham/Oxford. Salary up to £50k. Hybrid working more »

teams, you'll troubleshoot issues and deliver high-quality software solutions and services. Key Responsibilities: Pre & Post Sales: Uphold and enhance the standard of customer service excellence for Autodesk® products. Provide Pre-Sales consultancy support for Autodesk® Inventor, AutoCAD, Fusion 360, and Vault, including effective technical presentations and … part modeling, assemblies, sheet metal, static and dynamic motion analysis, routing, and iLogic applications. Offer telephone helpdesk support for the Autodesk® product portfolio. Manage customer account technical requirements to deliver a value-added service. Collaborate with the Sales team to identify and drive new business opportunities for Autodesk® products. more »

genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in … and/or propulsion systems. Qualified to NVQ2 as a minimum you will have demonstrable experience of fault diagnostics and maintenance. Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens Due … holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard. If you are passionate about providing exceptional customer service within a Diesel Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview! Either more »

infrastructure, data and voice network infrastructure; video conferencing technology; Firewall and gateway technology; Provide technical support assistance to projects as required; manage incidents and service requests, control and manage technical resources; provide escalation route for issues, minimise the impact of work undertaken on users and ensure technology is maintained … variety of network services technology Maintain standards for security of information Dealing and responding to complaints Delegating work Communicated with senior managers from a customer service perspective using written and oral methods Benefits: Lucrative Pension Package Generous Holiday Package Extensive Benefits Package Contact us for further Information What more »

and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »