Aylesbury, Buckinghamshire, United Kingdom Hybrid / WFH Options
Skyports
a team developing solutions that don't exist anywhere else. As the industry matures and Skyports operations grow in size and complexity we are onboarding new UAS platforms to meet the needs of our customers. You will be responsible for working directly with our technology team and partners to test More ❯
as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain and More ❯
as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain and More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
VitalSource Technologies LLC
value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities: Customer … Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
ARMS INNOVATIONS LIMITED
co-ordinate meetings, manage payroll-related administration, and maintain effective internal communications. The post holder will also support the People/HR Manager with onboarding and people-related administration. The successful candidate will need to be confident, resilient, and highly organised able to manage multiple tasks simultaneously and complete them … Confidently use Excel to produce reports and summaries, including graphs and pivot tables Identify data anomalies and work to resolve issues promptly People and Onboarding Support Support onboarding administration including preparation of documentation, coordination of induction activities, and maintaining employee records Ensure all leavers and starters are processed efficiently and More ❯
areas of the business, from handling customer complaints to working on loyalty, terminal estate, and more. You'll play a key part in the onboarding journey, ensuring our customers receive their card payment terminals quickly and are supported in getting set up and trading with ease. You'll also support … satisfaction. Receiving inbound customer service calls and resolving queries efficiently and professionally. Managing customer cancellations, identifying reasons, and supporting smooth account closures. Support the onboarding of new customers and help get their payment terminals set up smoothly. Maintain and update the CRM, including the boarding of new accounts. Provide support More ❯
grow further. As such, they are looking to hire a Customer Success Manager to join their team to drive customer excellence through the successful onboarding, implementation and delivery of their purpose built platform. This is a very interesting role that blends together the skills and capability of a number of … department procedures. Ensuring projects progress with no internal delay. Act as the main point of contact with the client for the duration of the onboarding/implementation period. Identify and develop new business opportunities with clients. Provide technical assistance to all their products Where necessary, the resolution of support calls … Project management experience, knowledge of project methodologies and processes such as: Prince2, PMP. Track record of working in a customer focused position Experience of onboarding, configuring and implementing IT/Software solutions to customers Good understanding and use of Data. (Use of Power BI is desirable) Excellent MS Excel capability More ❯
grow further. As such, they are looking to hire a Customer Success Manager to join their team to drive customer excellence through the successful onboarding, implementation and delivery of their purpose built platform. This is a very interesting role that blends together the skills and capability of a number of … department procedures. Ensuring projects progress with no internal delay. Act as the main point of contact with the client for the duration of the onboarding/implementation period. Identify and develop new business opportunities with clients. Provide technical assistance to all their products Where necessary, the resolution of support calls … Project management experience, knowledge of project methodologies and processes such as: Prince2, PMP. Track record of working in a customer focused position Experience of onboarding, configuring and implementing IT/Software solutions to customers Good understanding and use of Data. (Use of Power BI is desirable) Excellent MS Excel capability More ❯
grow further. As such, they are looking to hire a Customer Success Manager to join their team to drive customer excellence through the successful onboarding, implementation and delivery of their purpose built platform. This is a very interesting role that blends together the skills and capability of a number of … department procedures. Ensuring projects progress with no internal delay. Act as the main point of contact with the client for the duration of the onboarding/implementation period. Identify and develop new business opportunities with clients. Provide technical assistance to all their products Where necessary, the resolution of support calls … Project management experience, knowledge of project methodologies and processes such as: Prince2, PMP. Track record of working in a customer focused position Experience of onboarding, configuring and implementing IT/Software solutions to customers Good understanding and use of Data. (Use of Power BI is desirable) Excellent MS Excel capability More ❯