9 of 9 Service Management Jobs in Buckinghamshire

Role We`re looking for a new Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be the `face and voice` of our Technology department you will be at the forefront of meeting all our colleagues needs and requirements. You will … managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.Our customers are our primary focus, and you will be a major part in ensuring that their Technology needs are met, so they can make sure their customers are given ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

technical solutions. Preferred/Nice to Have ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). SmartSourcing ...

stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements in architecture, standardisation and system performance Take ownership of IT budgets covering … Build and develop a high-performing IT team, promoting accountability and continuous improvement Maintain strong relationships with external technology providers to ensure value-driven service delivery You'll be supporting a user base of 200+ within a structured, enterprise-style environment in the IT sector, so experience operating ...

Work Model: 3 days on site per week in Milton Keynes What You’ll Bring to the Role: Extensive experience in support, design, and management of highly secure network environments. Expertise in Cisco switching, routing, security, and wireless technologies. Proficiency with network protocols such as TCP/… security, configuration, and maintenance, along with the ability to lead on complex technical projects. Nice to Have Skills: Familiarity with ITIL4 practices and IT Service Management tools like ServiceNow. Leadership experience in managing technical teams or stakeholder relationships. Experience working within government or similar highly secure sectors. Preferred ...

delivery teams. Key Responsibilities Manage end-to-end delivery of network and infrastructure projects, from initiation through to handover Lead project planning, scheduling, risk management, and reporting in line with PRINCE2 methodologies Coordinate internal teams, third-party vendors, and network engineers to ensure on-time and on-budget delivery … Oversee deployment, upgrade, and migration of network solutions, primarily using Cisco technologies Ensure projects align with ITIL service management practices and operational readiness Communicate effectively with retail business stakeholders, ensuring minimal disruption to store operations Maintain clear documentation, governance, and change control throughout the project lifecycle Required Skills ...

Work from Office. Below is the Job Description for your reference. Receive call from service desk, L-1 Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop, Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change … users) and Provide assistance for S/W distribution across network. Trouble ticket maintenance and Maintain file and print (Location specific). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly/monthly activity reports. Escalate ...

hardware architecture, component compatibility. Knowledge of secure hardware handling practices, including data sanitization and destruction protocols. Demonstrated experience in hardware installation, configuration, and lifecycle management in enterprise or government environments. Previous work in secure or classified environments, adhering to strict data protection and confidentiality requirements. Hands-on experience with … legal standards. Proven track record of collaborating with cross-functional teams to deliver integrated hardware solutions. Experience managing hardware assets within ITIL or similar service management frameworks. Responsibilities: Responsible for building and supporting of hardware systems across the organization. Covers end-to-end hardware lifecycle management, including ...

client to provide hands-on hardware support within a classified environment. The EUC Hardware Engineer will be responsible for the end-to-end lifecycle management of hardware assets, ensuring secure, reliable, and compliant delivery of IT hardware services. You will work closely with internal technical teams and end users … secure disposal • Ensure compliance with security, audit, and operational standards • Support on-site users within a secure/classified environment • Maintain accurate asset and service records in line with ITIL processes EUC Hardware Engineer – DV Cleared- Essential Skills & Experience • Ability to diagnose and resolving hardware issues across laptops, desktops ...