1 to 25 of 31 Service Delivery Jobs in Cambridgeshire

Service Delivery Engineer St Neots (PE19) Permanent Full Time Salary £45,000 - £60,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + … experienced IT Engineer with proven line management experience, looking for a role where you can combine people management with hands-on technical delivery? Join our IT Service Delivery team , working on secure and technically challenging projects for MASS, our customers and industry partners. Youll manage and develop ...

setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best-practice CRM usage. Reporting directly to the Chief Technology Officer with accountability … Journeys, and Customer Service. Manage users, security roles, and permissions. Oversight of customisations and solutions. Support the creation of marketing campaigns where necessary. Customer Service Enablement Support the service delivery teams to define and implement a case management service to migrate from another provider's platform. ...

Service Delivery Engineer St Neots (PE19) Permanent Full Time Salary £45,000 - £60,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + ...

operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide. About The Role As End User Services Team … Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission‐critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic ...

advisor for assigned managed services customers, managing the technical health, basic roadmap, and lifecycle of the customer’s IT estate. The role bridges technical delivery and the customer, ensuring the environment is stable, secure, optimised, and aligned to the customer’s business outcomes, while proactively identifying opportunities to leverage … breadth of the CDW portfolio across managed services, workplace, cloud, security, infrastructure, lifecycle services, and associated technology solutions. Working alongside the Service Delivery Manager, who owns commercial and contractual governance, the TAM manages the technical relationship. This includes technical roadmap ownership, lifecycle and risk management, major incident ...

currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday). This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development. … stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation. This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment. Key Responsibilities Lead the day-to-day operation, support and continuous improvement ...

working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive and people-focused ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day support and driving improvements to business-critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

based inPeterboroughand requires3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day support and driving improvements to business-critical … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

bioinformatics tools and workflows Specialist analysis of genomic data: secondary and tertiary bioinformatics Continued improvement of specialist clinical bioinformatics tools processes and workflows for delivery of genomic diagnostic services Investigation and resolution of complex bioinformatics issues by specialist examination of input & output data, and associated bioinformatics processes; includes communication … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

Clearance: High DV 'Developed Vetting' You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, supporting Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

services, internal information systems, and technology integrations within a fast-paced fintech environment. You will collaborate with product development, sales, client relationships, and service delivery teams to manage risk and ensure successful delivery across multi-disciplinary projects. #J-18808-Ljbffr ...

Consultant/Developer to own the setup, optimisation and daily management of our Dynamics 365 Customer Engagement. This role supports sales, marketing and service delivery through automation, customisation and dashboards. The post reports to the CTO with accountability to the CMO and CRO; you will be the internal ...

matters: You wont just be maintaining systems, youll be shaping how our O&M function operates. Your work will directly influence efficiency, data quality, service delivery, and the day-to-day experience of our operational teams. This is a role for someone who wants ownership, autonomy ...

customers. You will own roadmaps, manage lifecycle, and ensure stable, secure estates while identifying optimisation opportunities across CDW’s portfolio. You will collaborate with Service Delivery and cross-functional teams to drive improvements, deliver governance, and enable service expansion through technical input for renewals, migrations, and project ...

Salary: £ 25,500 plus Cambridge Living Allowance of £2301 a year. Location: Baca office, Cambridge, England with regular travel to Cambridge and locations of service delivery. Help Change Young Lives At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic … Responsibilities Provide administrative and operational support across Bacas services and departments. Maintain effective systems, records, processes and resources to support safe and efficient service delivery. Coordinate day-to-day operational needs, including premises, supplies, equipment, utilities and procurement. Provide basic IT support, including laptop setup and troubleshooting hardware ...

operations, assets and user lifecycles, and drive M365 administration and network support. You will shape the function by setting standards, building processes, and controlling service delivery end-to-end. The role reports to the IT Director and offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr ...

enthusiastic and motivated Administrators to support the Community Rehabilitation Service. The successful candidate will be providing patient focused administration support to a countywide service covering Cambridge, Fenland, Peterborough & Huntingdon liaising with our physiotherapists and occupational therapists and services users to ensure an effective, efficient & streamlined service. The role will … role involves providing comprehensive administrative support to occupational therapy and physiotherapy services. Responsibilities include processing referrals, managing waiting and triage lists, maintaining accurate service user records, and handling correspondence and data across multiple IT systems. The postholder will communicate professionally with referrers, clinicians, and service users, deliver ...

Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich … automated data pipelines. Develop automation solutions using APIs, scheduled processes and event-driven workflows. Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery. Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities. Ensure reliable data movement ...

based inPeterboroughand requires3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day s click apply for full job details ...

Infrastrucutre Engineer to join its IT department. Reporting directly to the Head of IT , this role offers the opportunity to lead on infrastructure design, service improvement, major incident management and the delivery of strategic technology projects across a complex and evolving environment. This is an ideal position … network services. Ensure high availability, resilience, capacity and performance across the environment. Maintain security, integrity and continuity of business-critical services. Develop technical standards, service designs and operational procedures. Monitor and improve infrastructure performance and service delivery. Application Management Provide technical guidance on application security, licensing, backup ...

apprentice will assist the ICT Shared Service to provide a customer focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. Role Act as initial point of contact within ICT for all incidents and requests from users within the Services and always provide … extremely customer focused service to all users. This includes proactively managing calls, setting appropriate priorities to ensure work is completed in line with Service Level Agreements (SLA) ensuring customer expectations are managed throughout. Escalate workload issues to ICT Support Team Leader for resolution Allocate calls to internal ...