13 of 13 Service Delivery Jobs in Cambridgeshire

To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project. Our values shape the way we consult and define the people we want to join us on our journey, they are … focus - Deliver on our promise: You will create and design effective implementations of PMO and Project Controls frameworks and strategies on assigned commissions. You will support best in class service delivery and effective engagement with wider industry and professional bodies to promote Mace. You will be developing your expertise in PMO and Project Controls, with a growing internal … and management issues. Contributes to the periodic reporting and structured governance and performance meetings. Guides the development and management of the Baseline (scope, time, cost, risk, assumptions) and subsequent delivery performance, change and contingency monitoring. Monitors the development of Project Quantitative Risk Analysis (cost and time). Collaborates with PMO Director and/or Project Manager to address actions More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

Lead With Purpose - Service Manager (Learning Disabilities) Atrium Healthcare is hiring on behalf of a client for a strategic and compassionate Service Manager to guide a care service that supports individuals with learning disabilities to live independently and participate fully in their communities. You'll balance service delivery, team leadership, and compliance management while working … understanding of social care legislation and quality standards Strong communication, time management, and IT skills A proactive, people-first approach to leadership This is an ideal opportunity for a service leader who wants to shape care standards and drive meaningful outcomes. For more information, please get in touch with Vicky on . Atrium is an equal opportunity employer, and More ❯

in Peterborough providing its UK wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (we … not only won The Peterborough Telegraph Customer Service Excellence award 2023 but also recently won HR Consultancy of the Year at the 2024 Personnel Today Awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity "Vero Tech" is one of the nine core people services we … mindset, and a methodical approach to project work. Flexibility and professionalism, with the ability to occasionally work outside regular hours if needed. If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you! Why you will love working here: An More ❯

and 2nd line IT support to internal users, resolving a broad range of technical issues. Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery. Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous). Diagnose, troubleshoot, and escalate complex issues where necessary. Contribute to More ❯

Scanning Services Supervisor – Peterborough (UK) 💼 Full-Time | Leadership Role | Operations & Service Delivery 💷 Salary: Up to circa £40,000 pa + bonus 🕒 Monday to Friday, 37.5 hours per week 📍 Location: Peterborough, UK (commutable distance required) Are you an experienced operations leader with a background in document scanning and digital services? We are seeking a Scanning Services Supervisor to lead … a busy Peterborough Scanning Bureau, driving efficiency, quality, and service excellence. 🌟 About the Role You will lead a team of circa 20 colleagues, with 3–5 direct reports, ensuring smooth delivery of high-quality scanning and digital services for client contracts. This hands-on leadership role combines team management, operational planning, and commercial awareness, with a focus on … Managing day-to-day scanning operations (document prep, scanning, quality control, and data input) ✅ Delivering against KPI & SLA targets to maintain exceptional client service ✅ Driving operational efficiency and profitability through cost control & resource planning ✅ Supporting the growth of scanning services, including AI-driven efficiencies and innovative client solutions ✅ Leading & developing the local team to build a collaborative workplace culture More ❯

satisfaction and retention Identify new business opportunities within existing accounts Promote a wide range of technology, telecoms, and managed services solutions Work closely with internal teams to ensure smooth service delivery Achieve sales targets and KPIs while delivering excellent customer service Ideal Candidate: Previous experience in account management or business development Background in IT, Telecoms, Connectivity, or More ❯

As a Client Engagement Manager, you will be the strategic point of contact for one or more key clients. You will own the relationship, drive account growth, and ensure delivery excellence. This role involves deep collaboration with internal delivery teams and external client stakeholders to co-create IT solutions that align with business goals. Key Responsibilities: Client Relationship … s business roadmap. Identify cross-selling and up-selling opportunities across IT services (e.g., cloud, digital transformation, data, cybersecurity). Drive revenue growth and contribute to overall business targets. Delivery Oversight: Work with delivery teams to ensure successful execution of projects and SLAs. Resolve escalations and ensure high-quality service delivery. Monitor KPIs and project health across … all engagements in the account. Stakeholder Management: Coordinate with internal technical, sales, and delivery teams. Provide regular updates to internal leadership and client stakeholders. Conduct quarterly business reviews (QBRs) with clients. Innovation & Advisory: Stay abreast of industry trends and client-specific challenges. Advise clients on emerging technologies and IT strategies. Promote innovation and continuous improvement within the account. Required More ❯

very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer that wants to work a varied role as an Assistant IT Manager, with the ambition that matches More ❯

very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Technician that wants to work a varied role as an Assistant IT Manager, with the ambition that matches that More ❯

financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross-selling, and upselling virtual finance services. Oversee the day-to-day operations of the virtual … finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance … efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior More ❯

Delivery Consultant (AI/ML), Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather … professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge More ❯