technologies that the business use. The team is small so the role is demanding and requires an enthusiastic multi-skilled person. Qualifications and Experience: Strong leadership skills Qualified MCITP ITIL qualified to Foundation Level Strong Working knowledge of Microsoft 365 Strong Working knowledge of Microsoft Azure, IaaS, SaaS and PaaS. Working knowledge of Active Directory, AAD, Windows Server, SQL Server More ❯
troubleshooting, configuration, and administration activities Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop, and Admin Knowledge of Service Management processes, e.g., ITIL Previous experience working in a managed service environment, working to a defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks, etc Working knowledge of Mac OSx, Latest More ❯
Miro/Whiteboarding etc) Familiarity with helpdesk operations is a plus A good understanding of AI and LargeLanguage Models (LLMs) (highly advantageous). Microsoft Certified Trainer status (desirable). ITIL qualification (desirable). Practical experience with Power Automate and Copilot Studio (highly advantageous). Core competencies Active Listening - The ability to listen attentively and empathetically to learners Communication skills - Effective More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
Haves: Professional Services background Accounting qualification (ACCA, CIMA, ACA etc.) Experience with integration platforms like Workato Some SQL knowledge for reporting Azure/Microsoft 365 admin experience ITSM/ITIL framework knowledge What's in it for You? £80,000 - £90,000 depending on experience Excellent benefits package (pension, healthcare, life insurance) 5 days in office, during 3 month probation More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
identity and access management tools such as OKTA Certification in Salesforce (e.g., Technical Architect, Developer, or Administrator) Experience with cloud-based technologies such as AWS or Azure Knowledge of ITIL and IT service management principles All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯
SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯
highest standard (both, detail and quality of the written information) Follow Company processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to you CANDIDATE REQUIREMENTS Network and Wi-Fi networks, advanced routing More ❯
.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in a tech-modernising environment? Let's talk. Apply now to find out More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
processes and policies Ensure steady storage provisioning, protection of data, and adherence to compliance What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Just IT
a legal firm is essentialStrong in Microsoft 365, Azure, APIs, SQL, and Power AppsExperience with legal systems: iManage, Intapp, 3E, Mimecast, LiteraGood grasp of hybrid/cloud environments and ITIL practicesExcellent communicator with strong problem-solving skills? Salary: Up to £100,000? Location: City of London (hybrid working, with on-call flexibility More ❯
Router/IPT and firewall products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note you More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Celon Group Limited
A collaborative mindset and an ability to work across teams with sensitivity and professionalism Experience using IT service management platforms for reporting, tracking service performance, and managing user interactions ITIL v4 Foundation certification minimum required qualification, demonstrating understanding of service management principles Benefits: Hybrid Working to support a better work-life balance Continuous Professional Development is actively encouraged to maximise More ❯
optimize vendor service quality and delivery. What it takes to succeed: 5+ years of experience in vendor management, supplier governance, or procurement within a technology-driven environment. Experience in ITIL Service Management processes. Strong background in managing third-party vendors in mission-critical, high-availability services (preferably in FinTech or payments). Experience defining, tracking, and enforcing vendor SLAs and More ❯
experience in data warehousing. Familiarity with Microsoft Power Apps and their integration capabilities. Strong understanding of Azure's infrastructure and services. A high level of understanding and adherence to ITIL best practice methodologies. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯
tasks. Stakeholder Communication : Strong interpersonal and communication skills for cross-functional collaboration. Cloud Monitoring & DevOps (Desirable) : Knowledge of OCI Monitoring, Dynatrace, and DevOps practices in cloud environments. Certifications (Desirable) : ITIL, Oracle Cloud Infrastructure (OCI) certifications. For more info, Please reach me at shyam@Lsarecruit.co.uk for further discussions More ❯
and service management best practices At least 5 years’ experience in IT infrastructure operations and/or project management roles PRINCE2 Practitioner or similar project management certification (e.g., PMP, ITIL). ** All applicants for the IT Project Manager must have the right to work in the country as the Company is not able to offer visa support. *We regret that More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
place to work and they also offer a very competitive corporate benefits package. Key Skills/Experience A minimum of 3 years in an IT leadership/management role ITIL M365/Azure Environment experience and good base understanding of core Desktop/End User Technologies Logical thinking ability with a solid problem-solving approach Superb organisational skills, with the More ❯
across ITSM, ITOM, or CSM modules. Proficiency in JavaScript, Glide Scripting, and ServiceNow's development tools. Experience delivering and maintaining integrations using REST and SOAP APIs. Sound knowledge of ITIL processes and ServiceNow SDLC. Demonstrated ability to lead teams and mentor others in technical practices. Experience of working in large-scale, multi-team environments with Legacy integration. Desirable Knowledge of More ❯
printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members More ❯