1 to 25 of 59 ITIL Jobs in the City of London

time. Preferred Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent practical experience is welcome. Relevant certifications such as ITIL Foundation, CompTIA A+, Network+, or Security+, Microsoft Endpoint Administrator. Strong understanding of ITSM practices, including incident, request, problem, change, knowledge, and asset management. Experience automating ...

Computer Science, Information Technology, or related field. Relevant certifications preferred: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Intune/Endpoint Administrator Okta Certified Administrator ITIL Foundation Key Competencies Leadership and stakeholder management Excellent communication and presentation skills Customer-focused approach Flexible to work in shifts and long hours Work from ...

Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Security, Compliance and Identity Fundamentals (SC-900) Oracle Cloud Infrastructure Foundations Associate Microsoft Certified Technology Specialist (MCTS) ITIL Foundation v3 Soft skills Communication: A clear and confident communicator with strong written and verbal skills, particularly in high‐pressure scenarios. Able to translate technical ...

/IP DNS DHCP VPN technologies LAN/WAN connectivity Wireless networking Network troubleshooting principles Experience working within an ITSM environment. Knowledge of ITIL principles and best practice. Excellent communication skills and a user-first mindset. The ability to work independently, prioritiseeffectivelyand manage multiple issues simultaneously. About us Odgers ...

long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support (Managed Services) Provide L2/L3 support aligned with ITIL practices (incident, problem, change management). Participate in on‐call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge‐base articles, and client ...

. Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially focused with ...

cloud operations within enterprise or managed service environments. Strong knowledge of AWS technologies including EC2, S3, RDS, VPC, IAM, and CloudWatch. Experience working within ITIL-based service management frameworks. Proven vendor and partner management capability. Strong incident, problem, and change management experience. Excellent communication and stakeholder management skills. Knowledge ...

/HR Consulting, construction, engineering, manufacturing Experience with Autodesk, Prosapien, Primavera P6, Bentley or similar operational platforms AI or Microsoft Power Platform experience MS, ITIL, Agile, PRINCE2, PMP certifications Degree in IT, Business Systems, Computer Science or related discipline Microsoft Power Platform or project management certifications This is an exceptional ...

efficiency. Troubleshooting & Security: Resolve infrastructure issues and deliver patching, upgrades, hardening and vulnerability remediation. Projects & Support: Support migrations, upgrades and refreshes; maintain documentation, follow ITIL processes and participate in on-call and out-of-hours work. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe ...

equivalent professional experience. Relevant professional certifications in Microsoft Azure, Microsoft Power Platform, Microsoft 365, AI, cloud architecture, data engineering, security, Agile/Scrum or ITIL are advantageous but not essential. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary ...

technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity ...

corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Knowledge of ITIL framework (Incident, Problem, Change and Request processes). Strong vendor management experience for providing managed support services (storage support, Helpdesk) Solid understanding of monitoring ...

dependencies, and resilience/DR practices. Experience running dress rehearsals , coordinating cross-team cutovers, and leading go/no-go forums. Working knowledge of ITIL-aligned change, release, and incident management in regulated environments. Excellent planning and dependency management; strong “get it done” execution bias. Clear, calm leadership during high ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

/F5 Load balancers HP Switching Cisco Knowledge (Wireless, SD-WAN, DNAC, ISE, ACI) preferably Security Clearance (SC) or ability to obtain Experienced in ITIL best practices CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset ...

System implementation and/or development experience Strong problem -solving skills Aptitude to learn and apply new technologies and understand business processes Understanding of ITIL and IT Service Management A note on diversity We invite applications from people of all genders, cultures and walks of life. Research shows that women ...

VPNs. Experience delivering migrations and IT projects rather than purely BAU support. Confident handling escalated tickets and troubleshooting complex technical issues. Understanding of ITIL and good service management practices. Exposure to virtualisation and firewall management would be beneficial. An interest in and understanding of AI technologies would be advantageous. Excellent ...

planning) Exposure to container platforms (Kubernetes, OKE, AKS, EKS) Design and implement cloud security architectures aligned to CIS Benchmarks, NCSC Cloud Security Understanding of ITIL service management and change control processes Experience working in financial services, public sector, or regulated industries Personal Attributes Strong communicator able to engage technical teams ...

Experience working within Public Sector or Local Government environments. Wireless survey or deployment experience. Previous involvement in large-scale network rollout programmes. Knowledge of ITIL processes and ITSM systems. Network-related certifications such as JNCIA, JNCIS, CCNA, Aruba or equivalent. Security Clearance Candidates must be eligible to obtain: NPPV3 Clearance ...

experienced in driving organisational adoption of ESM practices, supporting service owners, and ensuring services deliver measurable value and excellent customer experiences. Knowledge of ITIL, end-to-end service design, service mapping, Lean Six Sigma, and enterprise service management platforms would be advantageous. In return, you'll join a collaborative ...

Enterprise architecture certification such as TOGAF or equivalent is preferred. Azure, cloud architecture, security, data architecture, integration architecture or architecture governance certifications are advantageous. ITIL Foundation or equivalent service management certification is advantageous. SIAM Service Integration and Management Foundation is advantageous. Strong knowledge of enterprise architecture governance, standards, principles ...

Connect Direct. Ability to collaborate highly effectively with Engineering and other operational support teams to support the end to end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Strong documentation and technical writing skills. Experience of enterprise monitoring systems Strong experience in working with ticket systems such ...

users in all their offices. An ideal candidate must have a combination of the following skills: A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management Demonstrate strong organisational skills and be accountable for your daily workload Responsibility for being ...

Brocade SAN Switches & SanNav Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management Use and support of Veritas NetBackup Good knowledge of NetApp & Hewlett Packard storage devices General knowledge ...