1 to 25 of 55 ITIL Jobs in the City of London

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance-related certifications ...

required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL Effective negotiation and stakeholder management capabilities If you'd like to discuss this Cloud Delivery Lead in more detail, please send your updated ...

Qualifications and Certifications Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Additional relevant Microsoft certifications would be advantageous. Preferred Additional Skills Knowledge of Agile, ITIL practices and service management. Exposure to DevOps methodologies and tools. Ability to manage and optimise storage solutions. Understanding of compliance standards (GDPR, ISO 27001). ...

evidence and ensure compliance with regulatory standards. What We’re Looking For 3–5 years of ITSM experience, ideally in financial/Insurance services. ITIL Foundation (Intermediate preferred). Hands-on experience with ServiceNow and reporting tools (Excel, Power BI). Strong communication and stakeholder management skills. Agile mindset ...

causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant disposal. Key Requirements: ITIL-oriented (certification preferred). Strong analytical, organizational, and communication skills. Solid understanding of IT infrastructure and lifecycle. Fluent in English, team player, customer focused. Physically ...

Fundamental certificates like AZ104/SC100/M100 etc 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows ...

Adaptive Security Policies—balancing exceptional user experience with enterprise-grade security. We operate under an ISO/IEC 27001-certified ISMS and an ITIL-aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people-first organisation where your career will ...

within agreed parameters. Work cross-functionally with leadership, service delivery, and commercial teams. Systems, Workflow & Process Development Improve service desk operations, technical standards, and ITIL-aligned processes. Monitor and enhance SLAs, KPIs, and client satisfaction metrics. Support continuous service quality improvements and operational consistency. Desirable Skills These skills are beneficial ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems. Strong track record in project delivery, risk management, and vendor engagement. Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices. Excellent communication and stakeholder management skills. Previous experience leading senior teams and managing performance processes. Knowledge Domain expertise ...

ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance ...

Agent & Agentless), and Service Mapping. Strong understanding of CSDM principles and implementation best practices. Proficiency in troubleshooting discovery patterns, probes, and sensors. Familiarity with ITIL processes and configuration management principles. Experience in scripting (JavaScript, Glide API) within ServiceNow is a plus. Certifications (Mandatory) ServiceNow Certified System Administrator (CSA) ServiceNow Discovery ...

WebSockets. Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial. Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context. Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments. Excellent documentation and knowledge-sharing ...

outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For Proven experience supporting Eclipse (Sequel) within a London Market ...

automation, performance, and resilience testing • Comfortable operating across engineering, DevOps, architecture, and leadership teams • Strong understanding of Agile delivery and enterprise governance • ISTQB Advanced, ITIL, or equivalent experience highly desirable Working Model Hybrid: 2–3 days per week onsite in London Senior, collaborative technology function with a strong focus ...

Familiarity with AI-driven learning tools, analytics platforms, or adaptive learning systems. Experience delivering enterprise system implementations or digital transformation programmes. Relevant qualifications (e.g., ITIL, PRINCE2, CMALT, MSc in Education/Technology/IT). We support our staff to create work-life balance which works for them and welcome ...

large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. Why Apply? This is a rare opportunity ...

/Agile in approach, happy with ambiguity and change. Proficient in the use of MS Office Prince II foundation (desired) Prince II practitioner (desired) ITIL Foundation. (desired) What Makes Us Great Six Degrees has been honoured as an ENEI Silver TIDE Winner. We take pride in fostering and sustaining ...

into actionable recommendations. Strong communication skills and comfort working with technical and non-technical partners. Ability to work independently and take ownership of outcomes. ITIL Foundation preferred. Experience with accounting tools or similar operational systems is highly advantageous. ...

Simple Network Management Protocol (SNMP) Understanding of remote administration via SSH, SNMP, WMI, PowerShell Strong Familiarity with Eclipse IDE A fundamental understanding of ITSM, ITIL, and/or CMDB ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

with both Business/Management and Vendor resources & acquire knowledge from them. Knowledge on Asset management. Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation/Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care ...

communication, negotiation, and stakeholder management skills. Preferred Qualifications PMP or PRINCE2 certification. Experience in Cloud platforms (AWS, Azure) and infrastructure modernization projects. Familiarity with ITIL processes and service management. Randstad Technologies is acting as an Employment Business in relation to this vacancy. ...

handle smaller hands-on tasks yourself, while also scoping and prioritising larger pieces of work for engineers. Key Skills & Experience: Traditional Windows Infrastructure Engineering ITIL/Project Management knowledge Virtualisation & VMs Strong Cloud experience with Azure Routing & Networking Meraki Switches Cato Networks SaaS Firewalls Active Directory Strong communication and stakeholder ...