1 to 25 of 39 ITIL Jobs in the City of London

tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Experience with automation testing tools and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other IT service management frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector More ❯

Accreditation to vendor level for Azure, Microsoft 365 products. At least 5 years experience of working in medium to enterprise scale environments working to ITIL, Agile & Prince 2 frameworks. Terraform knowledge Experience with Windows Active Directory, group policy, Entra ID and Intune configuration preferably experienced with Microsoft 365 Exchange hybrid More ❯

executives. Educational Background: Bachelor's degree in Computer Science, Business Administration, Engineering or a related field. MBA highly preferred. Relevant certifications (e.g., PMP, Agile, ITIL) are highly desirable. Work Environment Hybrid office role; 3 days a week at our Headquarters in Westminster, CO. Occasional Travel What we Offer The expected More ❯

products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and More ❯

Desirable Skills: Working knowledge of Green Book methodologies. Familiarity with modern analysis techniques such as BPMN and UML. Awareness of best practice frameworks including ITIL, OGC Toolkit, and Better Business Cases. While a STEM degree and broad technical exposure are preferred, we are most interested in candidates who demonstrate adaptability More ❯

IT issues. Excellent communication, leadership, and collaboration skills. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) highly desirable. Familiarity with frameworks such as ITIL and COBIT. This is an exciting opportunity to join a high-performing ServiceNow team within a global financial institution, where you'll drive innovation and More ❯

SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo More ❯

etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive More ❯

high-quality, scalable solutions that enhance employee experiences and streamline HR processes. Skills Deep knowledge of ServiceNow solutions and HRSD module Strong understanding of ITIL processes Proven experience in architecting and deploying large-scale ServiceNow implementations Excellent analytical skills to identify problems and recommend solutions Strong communication skills, both written More ❯

Your new role Technical Support Analyst What you'll need to succeed 3 + years' experience working as an IT Support Engineer in an ITIL environment Good experience with Windows 11 Good experience of Active Directory. AV Support experience Good understanding of basic networking, TCPIP, DNS, DHCP etc. Experience with More ❯

Your new role Technical Support Analyst What you'll need to succeed 3 + years' experience working as an IT Support Engineer in an ITIL environment Good experience with Windows 11 Good experience of Active Directory. AV Support experience Good understanding of basic networking, TCPIP, DNS, DHCP etc. Experience with More ❯

ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on-boarding of new vendors, contract negotiation, key supplier reviews) Excellent knowledge of DORA (Digital Operational resilience Act More ❯

ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on-boarding of new vendors, contract negotiation, key supplier reviews) Excellent knowledge of DORA (Digital Operational resilience Act More ❯

analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst More ❯

analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst More ❯

and remedial actions for resilience gaps Experience of working cross-functionally with Legal, Compliance, Risk , and senior stakeholders IT project management skills (PRINCE2 preferred) ITIL Foundation (or above) preferred Familiarity with ITSM tools like ServiceNow Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience Comfortable leading whiteboard-style design More ❯

for multi-site UCS management. Familiarity with VMware vSAN and NSX. Knowledge of hybrid cloud deployments (AWS/Azure VMware solutions). Understanding of ITIL change management processes. More ❯

with Microsoft Enterprise Agreements (EA). Familiarity with other software licensing models (Adobe, Oracle, etc.). Relevant certification in Procurement or Licensing (e.g., CIPS, ITIL). More ❯

and Product Ownership expertise skillset. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯

with a focus on operational continuity. Deep understanding of business continuity principles and technology resilience frameworks. IT project management skills (ideally PRINCE2 certified). ITIL Foundation certification preferred. Experience working with Legal, Compliance, Risk functions, and senior stakeholders on operational readiness initiatives. Broad technical understanding of infrastructure stacks (e.g., networking More ❯