ITIL Job Trends in Central London

ITIL (Information Technology Infrastructure Library)
London > Central London

The table below provides summary statistics and salary benchmarking for jobs advertised in Central London requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 19 37 33
Rank change year-on-year +18 -4 +19
Permanent jobs citing ITIL 210 198 199
As % of all permanent jobs in Central London 8.21% 6.16% 6.52%
As % of the Processes & Methodologies category 9.40% 6.42% 6.90%
Number of salaries quoted 161 119 163
10th Percentile £36,750 £40,050 £36,800
25th Percentile £42,500 £47,500 £41,625
Median annual salary (50th Percentile) £70,000 £56,500 £65,000
Median % change year-on-year +23.89% -13.08% +13.04%
75th Percentile £77,500 £70,625 £78,750
90th Percentile £87,500 £85,500 £87,500
London median annual salary £65,000 £60,000 £62,500
% change year-on-year +8.33% -4.00% +8.70%

All Process & Methodology Skills
Central London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Central London.

Permanent vacancies with a requirement for process or methodology skills 2,233 3,083 2,884
As % of all permanent jobs advertised in Central London 87.26% 95.89% 94.53%
Number of salaries quoted 1,643 1,839 2,542
10th Percentile £41,250 £45,000 £40,000
25th Percentile £57,500 £55,000 £55,000
Median annual salary (50th Percentile) £77,500 £75,000 £75,000
Median % change year-on-year +3.33% - -
75th Percentile £100,000 £95,000 £95,000
90th Percentile £115,000 £117,500 £115,000
London median annual salary £75,000 £75,000 £75,000

ITIL
Job Vacancy Trend in Central London

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Central London.

ITIL job vacancy trend in Central London

ITIL
Salary Trend in Central London

Salary distribution trend for jobs in Central London citing ITIL.

Salary distribution trend for jobs in Central London citing ITIL

ITIL
Salary Histogram in Central London

Salary distribution for jobs citing ITIL in Central London over the 6 months to 14 January 2026.

Salary histogram for ITIL in Central London

ITIL
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Central London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +17 197 £70,000 +21.74% 18
City of Westminster +32 6 - -
West End of London +8 5 £47,500 +5.56%
Lambeth - 2 £45,000 -
ITIL
London

ITIL
Co-Occurring Skills & Capabilities in Central London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (12.38%) SharePoint
2 13 (6.19%) Skype for Business
3 11 (5.24%) Microsoft Exchange
4 1 (0.48%) Confluence
Applications
1 38 (18.10%) Microsoft Office
2 31 (14.76%) Microsoft Excel
3 30 (14.29%) Microsoft PowerPoint
4 4 (1.90%) Adobe Premiere
4 4 (1.90%) Photoshop
Business Applications
1 17 (8.10%) Dynamics CRM
2 6 (2.86%) Elite 3E
3 2 (0.95%) Adaptiv
3 2 (0.95%) Remedy ITSM
Cloud Services
1 61 (29.05%) Azure
2 49 (23.33%) Microsoft 365
3 17 (8.10%) Dynamics 365
3 17 (8.10%) OneDrive
3 17 (8.10%) Power Platform
4 14 (6.67%) Azure Logic Apps
4 14 (6.67%) Entra ID
4 14 (6.67%) Power Automate
4 14 (6.67%) PowerApps
5 13 (6.19%) Azure DevOps
6 10 (4.76%) AWS
7 6 (2.86%) SaaS
8 5 (2.38%) GCP
9 4 (1.90%) Azure Sentinel
9 4 (1.90%) OpenShift
9 4 (1.90%) PaaS
10 2 (0.95%) Google Analytics
10 2 (0.95%) Microsoft Copilot
10 2 (0.95%) Microsoft Purview
11 1 (0.48%) GitHub Actions
Communications & Networking
1 19 (9.05%) WebEx
2 13 (6.19%) Skype
2 13 (6.19%) Unified Communications
3 11 (5.24%) Firewall
4 7 (3.33%) VoIP
4 7 (3.33%) WAN
5 6 (2.86%) LAN
6 3 (1.43%) DHCP
6 3 (1.43%) DNS
6 3 (1.43%) IP Telephony
6 3 (1.43%) NetScaler
6 3 (1.43%) PBX
6 3 (1.43%) PSTN
6 3 (1.43%) VPN
7 2 (0.95%) BGP
7 2 (0.95%) Intrusion Detection
7 2 (0.95%) MPLS
7 2 (0.95%) OSPF
7 2 (0.95%) Wi-Fi
8 1 (0.48%) Wireless
Database & Business Intelligence
1 17 (8.10%) Power BI
2 11 (5.24%) SQL Server
3 1 (0.48%) NoSQL
Development Applications
1 14 (6.67%) Git
1 14 (6.67%) Visual Studio
2 8 (3.81%) Eclipse
3 1 (0.48%) GitLab
3 1 (0.48%) Jenkins
3 1 (0.48%) JIRA
General
1 79 (37.62%) Social Skills
2 77 (36.67%) Finance
3 44 (20.95%) Law
4 40 (19.05%) Legal
5 30 (14.29%) Analytical Skills
6 16 (7.62%) Banking
6 16 (7.62%) Telecoms
7 12 (5.71%) Retail
8 9 (4.29%) Public Sector
9 7 (3.33%) Games
9 7 (3.33%) Presentation Skills
10 6 (2.86%) Influencing Skills
11 4 (1.90%) Dutch Language
11 4 (1.90%) French Language
11 4 (1.90%) German Language
11 4 (1.90%) Inclusion and Diversity
11 4 (1.90%) Spanish Language
12 3 (1.43%) Back Office
13 2 (0.95%) Documentation Skills
13 2 (0.95%) Financial Institution
Job Titles
1 53 (25.24%) Analyst
2 45 (21.43%) Lead
3 39 (18.57%) Support Analyst
4 35 (16.67%) Service Manager
5 32 (15.24%) IT Manager
6 31 (14.76%) IT Support
7 24 (11.43%) Support Engineer
8 19 (9.05%) Senior
9 16 (7.62%) IT Analyst
10 14 (6.67%) Applications Support
11 13 (6.19%) Applications Support Analyst
11 13 (6.19%) IT Services Manager
11 13 (6.19%) IT Support Analyst
11 13 (6.19%) Support Assistant
11 13 (6.19%) Support Specialist
12 12 (5.71%) IT Engineer
12 12 (5.71%) IT Support Engineer
12 12 (5.71%) IT Support Specialist
13 11 (5.24%) Change Manager
13 11 (5.24%) IT Change Manager
Libraries, Frameworks & Software Standards
1 22 (10.48%) REST
1 22 (10.48%) SOAP
2 17 (8.10%) Web Services
3 1 (0.48%) Elastic Stack
Miscellaneous
1 25 (11.90%) Video Conferencing
2 22 (10.48%) CMDB
3 11 (5.24%) Reinsurance
4 7 (3.33%) Fat Client
4 7 (3.33%) Product Ownership
4 7 (3.33%) Self-Motivation
4 7 (3.33%) Thin Client
5 6 (2.86%) Culture of Ownership
5 6 (2.86%) Data Structures
5 6 (2.86%) Management Information System
5 6 (2.86%) Onboarding
6 4 (1.90%) Hybrid Cloud
6 4 (1.90%) PKI
6 4 (1.90%) Security Posture
6 4 (1.90%) Virtual Team
7 3 (1.43%) Cyber Kill Chain
7 3 (1.43%) Cyber Threat
7 3 (1.43%) IVR
7 3 (1.43%) Operational Technology
7 3 (1.43%) Security Operations Centre
Operating Systems
1 51 (24.29%) Windows
2 20 (9.52%) Windows 10
3 10 (4.76%) Windows Server
4 7 (3.33%) Unix
5 6 (2.86%) Linux
6 1 (0.48%) AIX
6 1 (0.48%) Debian
6 1 (0.48%) Mac OS
6 1 (0.48%) Red Hat Enterprise Linux
6 1 (0.48%) Solaris
Processes & Methodologies
1 74 (35.24%) Service Management
2 68 (32.38%) ITSM
3 50 (23.81%) Agile
4 47 (22.38%) Continuous Improvement
5 42 (20.00%) Problem-Solving
6 36 (17.14%) Incident Management
7 35 (16.67%) Service Delivery
8 29 (13.81%) Line Management
9 27 (12.86%) Change Management
10 25 (11.90%) Problem Management
11 24 (11.43%) Mentoring
12 23 (10.95%) Roadmaps
13 22 (10.48%) Migration
14 19 (9.05%) Cybersecurity
14 19 (9.05%) Scrum
15 17 (8.10%) Batch Processing
15 17 (8.10%) CRM
15 17 (8.10%) Data Management
15 17 (8.10%) Document Management
15 17 (8.10%) Root Cause Analysis
Programming Languages
1 23 (10.95%) SQL
2 9 (4.29%) PowerShell
3 5 (2.38%) JavaScript
3 5 (2.38%) Python
4 2 (0.95%) Bash
4 2 (0.95%) Java
4 2 (0.95%) R
5 1 (0.48%) Shell Script
Qualifications
1 37 (17.62%) Degree
2 14 (6.67%) A+ Certification
3 10 (4.76%) ITIL Foundation Certificate
4 9 (4.29%) PMI Certification
4 9 (4.29%) PMP
5 6 (2.86%) CRISC
5 6 (2.86%) Microsoft Certification
6 5 (2.38%) Azure Certification
6 5 (2.38%) Master's Degree
6 5 (2.38%) Security Cleared
7 4 (1.90%) CCNA
7 4 (1.90%) Cisco Certification
7 4 (1.90%) CompTIA Security+
7 4 (1.90%) Computer Science Degree
8 3 (1.43%) CISA
8 3 (1.43%) CISM
8 3 (1.43%) CISSP
8 3 (1.43%) ITIL Certification
8 3 (1.43%) Network+ Certification
9 2 (0.95%) GIAC
Quality Assurance & Compliance
1 28 (13.33%) ISO/IEC 27001
2 18 (8.57%) SLA
3 11 (5.24%) Sarbanes-Oxley
4 9 (4.29%) ISO/IEC 19770
5 8 (3.81%) GDPR
5 8 (3.81%) NIST
6 6 (2.86%) GRC
7 5 (2.38%) COBIT
8 4 (1.90%) QA
9 3 (1.43%) ISO/IEC 27005
10 2 (0.95%) ISO 9001
10 2 (0.95%) ISO/IEC 20000
10 2 (0.95%) ITGC
10 2 (0.95%) PMO
System Software
1 40 (19.05%) Active Directory
2 11 (5.24%) VMware Infrastructure
3 10 (4.76%) Virtual Machines
4 6 (2.86%) Virtual Desktop
4 6 (2.86%) XenDesktop
5 4 (1.90%) Hyper-V
5 4 (1.90%) XenApp
6 3 (1.43%) VMware ESXi
7 2 (0.95%) Citrix Hypervisor
7 2 (0.95%) Docker
8 1 (0.48%) KVM
8 1 (0.48%) vSphere
Systems Management
1 17 (8.10%) Microsoft Intune
2 8 (3.81%) Single Sign-On
3 6 (2.86%) SCCM
4 3 (1.43%) Ansible
4 3 (1.43%) Terraform
5 2 (0.95%) ArcSight ESM
5 2 (0.95%) Kubernetes
5 2 (0.95%) QRadar
6 1 (0.48%) Grafana
6 1 (0.48%) Podman
6 1 (0.48%) Progress Chef
6 1 (0.48%) Prometheus
6 1 (0.48%) Puppet
6 1 (0.48%) vCenter Server
Vendors
1 77 (36.67%) Microsoft
2 66 (31.43%) ServiceNow
3 15 (7.14%) Apple
4 13 (6.19%) Guidewire
4 13 (6.19%) Polycom
5 11 (5.24%) VMware
6 9 (4.29%) Citrix
7 8 (3.81%) HP
7 8 (3.81%) iManage
8 7 (3.33%) Acronis
8 7 (3.33%) Cisco
8 7 (3.33%) Datto
9 5 (2.38%) Google
10 4 (1.90%) Adobe
10 4 (1.90%) Meraki
11 3 (1.43%) Avaya
11 3 (1.43%) Okta
11 3 (1.43%) Palo Alto
11 3 (1.43%) Salesforce
11 3 (1.43%) Splunk