26 to 50 of 59 ITIL Jobs in Central London

stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management process across … service delivery. Must-Have Skills & Experience Very Strong experience in IT Service Management, Service Delivery, or Service Operations . Strong hands-on experience in ITIL processes : Change Management Major Incident Management Service Request Management Service Level Management Experience owning and governing the end-to-end Change Management lifecycle . Experience ...

Enterprise architecture certification such as TOGAF or equivalent is preferred. Azure, cloud architecture, security, data architecture, integration architecture or architecture governance certifications are advantageous. ITIL Foundation or equivalent service management certification is advantageous. SIAM Service Integration and Management Foundation is advantageous. Strong knowledge of enterprise architecture governance, standards, principles ...

/on-call environments including nights and weekends. • Escalates promptly and accurately when issues arise. PREFERRED CERTIFICATIONS • Cisco Certified Network Associate (CCNA) • CompTIA Network+ • ITIL 4 Foundation Benefits A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes vacation per year, various insurances like ...

infrastructure designs. In-depth understanding of how specific infrastructures and application software are deployed in line with methodologies such as TOGAF, Zachman, SOA, ITIL, and COBIT. Ability to develop and utilize advanced specialist knowledge of reference architectures. Extensive experience in technical, IT, or operations roles within large-scale technology services ...

platforms (e.g., ServiceNow, Flexera, Snow Software). • Experience in vendor contract negotiation and lifecycle management. • Certifications such as CSAM (Certified Software Asset Manager) or ITIL are a plus. Skills and Attributes: • Excellent organizational and analytical skills. • Strong communication and negotiation abilities. • Detail-oriented with a proactive approach to problem-solving. ...

Highly organised with excellent attention to detail. - Resilient and adaptable in a dynamic project environment. Desirable Skills: - Familiarity with Agile delivery practices. - Understanding of ITIL and service transition processes. - Previous experience delivering in construction or engineering project environments. - Ability to promote continuous improvement across project teams. If you would like ...

within Application Production Support, Production Engineering, or Site Reliability Engineering teams. Knowledge of observability technologies such as Dynatrace and OpenTelemetry. Major Incident Management experience. ITIL, Change Management, and Problem Management practices. Experience operating platforms across large multi-data-centre and cloud environments. Experience developing operational metrics, service health reporting ...

Unix environments. Strong troubleshooting and incident management skills. Understanding of network concepts including Firewalls, DNS, load balancing, and TCP/IP. Experience working within ITIL-based support environments. Excellent stakeholder communication and documentation skills. Desirable Experience IBM Sterling File Gateway. IBM Sterling Secure Proxy. IBM Control Centre. Automation and Scripting ...

impacts are understood. - Provide technical leadership, mentoring and guidance to network engineers, junior colleagues and wider IT teams. - Operate network services in line with ITIL-aligned incident, problem, change, release and configuration management practices. Required Skills/Experience: - Strong experience on working as a senior or lead network engineer within ...

impacts are understood. - Provide technical leadership, mentoring and guidance to network engineers, junior colleagues and wider IT teams. - Operate network services in line with ITIL-aligned incident, problem, change, release and configuration management practices. Required Skills/Experience: - Strong experience on working as a senior or lead network engineer within ...

industry certification(s) in any broad technical domain (Networking, Telecommunications, Cybersecurity, Cloud Technologies etc.) Relevant Service/Project Management Certifications may present an advantage (ITIL etc) Do you thrive on innovation? Is problem-solving through collaboration second nature to you? Do you love seeing the direct impact of your work ...

Maximo technical architecture, including MBOs and database structures. Experience supporting Maximo upgrades or migrations, including migration to MAS/Maximo v9. Knowledge of ITIL processes. Previous experience within Defence or government programmes. What you'll get in return £750 per day. Inside IR35 engagement. Primarily remote working with occasional travel ...

ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures automation services are available, secure, compliant and delivered in line with agreed SLAs, change controls and operational standards. … management and platform transitions Ability to understand automation logic, workflow design, runbook content and operational dependencies across large customer environments Experience working within an ITIL-based environment (Incident, Change, Problem, Release Management) with the ability to manage support queues and workload to meet SLA targets Strong communication, documentation and stakeholder ...

/LDAP/A.D Experience in Telecom Applications ( Metaswich Rhino, Dialogic Media Server, Perimeta SBC ) and Telecom Protocols ( SIP, RTP ) Have good Knowledge in ITIL Process and Security implementation/System hardening on Telecom Applications and Services Desirable SSCA SIP School Certified Associate Knowledge in Intelligent Network service protocols like ...

site) Exposure to controlled environments (SOx, audit, compliance) Solid working knowledge of SQL, APIs, and IFS Connect Desirable IFS or security certifications (CISSP, CISM, ITIL) Experience across cloud transformations or ERP upgrades Familiarity with Azure DevOps, Jira or similar Why Apply? Own the end-to-end IFS security architecture ...

essential What's On Offer £30,000–£45,000 depending on experience Hybrid — 2–3 days in Moorgate, London Fully funded AgilePM and ITIL certification Clear progression into Service Delivery Manager, Customer Success Manager, or Project Manager If this sounds like the right next step, please apply ...

improvement across its lifecycle, owning the service definition, roadmap, and supplier relationships in a highly secure environment. The role requires operating across live services, ITIL processes, and senior stakeholders, delivering value through effective service planning and risk management. #J-18808-Ljbffr ...

internal teams, crafting advanced architectures across applications, infrastructure, and related components. You will define multi-technology designs, align with TOGAF/Zachman and ITIL/COBIT, and deliver robust cloud and on-prem solutions with POCs. You will mentor colleagues, contribute to technology roadmaps, and ensure architectures meet cost, performance ...

/L3 support experience are essential for success. You will work in a hybrid setup with on-site days in Central London, contribute to ITIL incident/change processes, and share knowledge across the #J-18808-Ljbffr ...

This role is in the IT sector We are currently seeking an experienced Help Desk Analyst to join our growing IT support team. This is an excellent opportunity for a proactive and customer-focused individual ...

with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality and customer satisfaction. Establish key performance … Proven experience (5+ years) in service delivery management, preferably in a large, multi-client organization. Strong understanding of IT service management frameworks, such as ITIL, and experience implementing and optimizing service management processes. Experience in managing SLAs, KPIs, and customer satisfaction metrics. Strong problem-solving and analytical skills, with ...

Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...

Permanent role salary (phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...

Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...

assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would be beneficial: Cloud security experience (AWS, Azure) ITIL Foundation or equivalent service management qualification CISSP, CISM or equivalent certifications are highly desirable. You'll need to hold or be eligible to obtain … Interested? Please apply below. SOC Manager, Cyber Security Operations Manager, Security Operations Centre, SOC, incident management, threat intelligence, security monitoring, MSSP, SIEM, CISSP, CISM, ITIL, AWS, Azure, Remote, Contract, Inside IR35 ...