external) and to Capita TSS What you will be doing '€¢Champion service management and associated processes and procedures within Capita TSS, operating within the ITIL frameworks and aligned with ISO2000, for which they are subject matter experts '€¢Provide IT Service Management consultancy services to Capita, its businesses and clients '€¢Negotiation … and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes '€¢Produce and Manage Service Descriptions on behalf of teams across IT Services '€¢Participate in cost model development, cost modelling and new business governance '€¢Take more »
experience of working in Service Delivery/Service Management within a large outsourced environment spanning multiple geographies and business units.'€¢Excellent knowledge of all ITIL Change Management and service support processes.'€¢Sound knowledge of IT infrastructure and application technologies'€¢Experience in handling complex situations and escalations'€¢Track record in the more »
City of London, London, United Kingdom Hybrid / WFH Options
Invitise
applications Supporting & Configuring Revs and Bens systems (ideally Civica OPENRevenues) Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs, council, government, housing more »
City of London, London, United Kingdom Hybrid / WFH Options
Tria
for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience more »
City of London, London, United Kingdom Hybrid / WFH Options
Inspire People
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »
City of London, London, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
capability in areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate … to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable. more »
City of London, London, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
tools, including areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL-based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate … to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable. more »
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Infrastructure Services Analyst, ITIL, ISO 27001, WAN, LAN, MPLS, WIFI, Global IT Environment, Part Remote, 12 month FTC Infrastructure Services Analyst required to work for a Professional Services business based in the City of London. However, this will be a role where you will be in the office for more »
City of London, London, United Kingdom Hybrid / WFH Options
Invitise
The successful candidate will possess proven skills working with the following - Mosaic systems Social Care systems Form Templates Configuration Support Business Processes Delivery Solutions ITIL Systems Analysis Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Mosaic, Social Care, council, government, housing more »
You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the ITIL frameworks will be necessary for you to be successful in this role. Skills: SQL Eclipse, Claims ITIL framework. Lloyd's insurance market knowledge. What's more »
london (city of london), south east england, United Kingdom
Pioneer Search
You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the ITIL frameworks will be necessary for you to be successful in this role. Skills: SQL Eclipse, Claims ITIL framework. Lloyd's insurance market knowledge. What's more »
