Customer Platforms Senior Manager
- Hiring Organisation
- Accenture UK & Ireland
- Location
- City of London, London, United Kingdom
Hands‐on experience implementing at least one major customer platform (e.g. AWS, Genesys Cloud CX, Google CES, Microsoft Dynamics 365, or Sierra) Strong analytical skills, with the ability to translate complex business and technical requirements into innovative, value‐driven solutions Proven experience creating business cases , defining solution value … influencing senior stakeholders Ability to design customer journeys and technical solutions leveraging hyperscalers and customer engagement platforms Experience working in Agile delivery environments (Scrum, Kanban) Excellent communication, collaboration, and senior stakeholder management skills Relevant platform certifications (preferred) Extensive experience in Service Technology, CCaaS, CRM, or customer platform integrations ...