Service Delivery & Supplier Manager (all genders)
- Location
- City Of London, England, United Kingdom
Service Delivery & Supplier Manager, you'll own the end-to-end service lifecycle for our D3 and OMS platforms — from solution validation through onboarding, transition, go-live, and business-as-usual. You'll govern service levels and delivery performance globally, define and continuously improve our service delivery framework and governance … commercial negotiation, and who enjoys owning things end-to-end. Your Responsibilities Own the end-to-end service lifecycle from solution validation through onboarding, transition, go-live, and BAU, ensuring reliable delivery within a multi-vendor SaaS ecosystem. Lead service delivery and performance management for D3 platforms, ensuring agreed levels ...