1 to 25 of 29 Performance Metrics Jobs in Central London

Program Manager (Hands on), Delivery Performance & Governance Systems 📍 West London HQ, home based (1 to 2 days a week onsite) 💷 Market rates, outside IR35 | 3 to 6 months initial, likely extension | Start: September Morning: governance cadence with Tribe Heads and tier-1 vendor account managers. Afternoon: building the deck … client runs technology delivery across portfolios, through tribes and squads staffed by a mix of internal, offshore and strategic vendor partners. A standard performance metrics framework already exists in Jira, with rolled-up reporting in Jira Align comparing vendors and teams like for like. This role owns ...

manage product dependencies, and accelerate delivery through AI-enabled data tooling Drive executive visibility into the progress of making critical data sources available, including performance metrics, adoption tracking, and transparency into bottlenecks Support agile product routines to oversee cross-product data dependencies, prioritize delivery, and align resources across … profiling, rule development, issue remediation, and the design of preventative controls Ability to translate complex technical findings into clear executive-level communications, dashboards, and performance reporting Preferred qualifications, capabilities, and skills Hands-on experience with data lineage tools and techniques, including graph databases and metadata management platforms Experience with ...

campaigns) and Below the Line (BTL) marketing (such as brochures, customer communications, and other collateral), as well as marketing strategy development, policy oversight, and performance monitoring to strengthen market presence and customer engagement. A key responsibility of the role is the analysis and interpretation of customer feedback, customer journey … metrics, and satisfaction measures to generate actionable insights that enhance service delivery, improve customer satisfaction scores, and foster a culture of continuous customer experience improvement. Customer Satisfaction Measurement and Insights: Support the design, implementation, and continuous improvement of customer satisfaction measurement frameworks, including surveys, feedback mechanisms, and customer listening ...

Planning & Management Support the planning, setup, tracking, and reporting of advertising campaigns. Ensure campaigns are delivered according to agreed objectives and timelines. Monitor campaign performance and identify optimization opportunities. Coordinate activities across multiple stakeholders and teams. Maintain high standards of campaign execution. Stakeholder Management Build strong relationships with: Sales … Market Teams Collaborate across departments to deliver business objectives. Foster alignment between commercial goals and operational execution. Ensure effective communication among stakeholders. Campaign Analytics & Performance Reporting Analyze campaign performance metrics and business results. Identify trends, opportunities, and areas for improvement. Troubleshoot campaign issues using data-driven approaches. ...

sits at the heart of the business. Working closely with founders, engineering and AI teams, you'll play a critical role in understanding product performance, improving quality standards and helping shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring … office-based role. The founders believe the best products are built through close collaboration, rapid iteration and shared accountability. Responsibilities and Duties Product Quality & Performance Define and maintain quality standards across key product areas. Develop and improve testing, evaluation and performance measurement frameworks. Monitor product performance ...

environment. Key Responsibilities Sales Leadership & Team Management Lead, develop, and motivate a team of Account Executives and Sales professionals across Europe. Create a high-performance sales culture focused on accountability, collaboration, and customer success. Conduct regular coaching sessions, pipeline reviews, deal strategy workshops, and performance management activities. Recruit … onboard, and develop top sales talent to support business growth objectives. Establish clear KPIs and performance metrics aligned to regional revenue targets. Revenue Growth & Business Development Deliver against regional bookings, revenue, and pipeline objectives. Develop and execute territory strategies to drive market penetration and growth across key European ...

team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. These insights support informed decision … making and drive continuous improvement across TI We’ll trust you to: Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships. Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. Partner ...

data visualisation. Reporting to the Group Digital Analytics Manager, you will transform digital, ecommerce, and customer data into meaningful insights that support commercial performance and business decision-making. You will work closely with Ecommerce, Marketing, Product, Technology, and external agency partners to improve digital tracking, reporting, and analytics capabilities. … Google Analytics 4 across the business. Own and enhance digital measurement, reporting, and ecommerce tracking across multiple websites. Analyse customer behaviour, conversion funnels, website performance, and ecommerce journeys to identify opportunities for growth. Manage and support tagging, event tracking, and measurement through Google Tag Manager. Define data and measurement ...

Manage escalations effectively to ensure outstanding client satisfaction. Serve as a strategic advisor, promoting Kainos offerings and client roadmaps. Implement continuous improvement based on performance metrics and feedback. Ensure seamless transitions between implementation and support. Maintain strong relationships with Workday, Kainos business partners, and client stakeholders. What ...

inform strategic priorities. Drive successful go‐to‐market planning and execution in partnership with commercial, marketing, and customer‐facing teams. Establish meaningful product performance metrics and KPIs, using insights to optimise outcomes and return on investment. Lead cross‐functional teams through the full product lifecycle, from concept through ...

security frameworks that govern record management practices including a demonstrable understanding of digital records systems, metadata standards, digital preservation, and information assurance principles. Data Performance Metrics: Ability to define, track, and interpret metrics that demonstrate progress, improvements, and the value derived from investments in data infrastructure. Ethics ...

including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics … international team and to make a significant impact on JD.com's global presence. Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration ...

documentation. Develop recruitment dashboards, reports and analytics to support decision-making. Ensure data quality, consistency, compliance and effective reporting across the platform. Analyse recruitment performance metrics and provide recommendations for service improvement. Support workforce planning and wider organisational reporting requirements. Develop training materials, user guides and knowledge articles. ...

www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening day-to-day reporting … Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while ensuring data is validated, consistent and reliable for decision-making. Data Science, Automation and AI Readiness ...

value from its data. The Company They are a globally established professional services organisation with an international presence and a strong focus on business performance, growth, and innovation. The business is investing in its reporting and analytics capabilities, creating an opportunity for someone who enjoys solving complex data challenges … sources Developing and enhancing reporting solutions using Excel and Power BI Producing management information and board-level reporting packs Building KPI, profitability, utilisation, and performance reporting Creating and maintaining Power BI dashboards, data models, and reporting frameworks Using DAX and Power Query to transform and structure complex datasets Supporting ...

ensuring the efficient and effective management of data centre activities. Key Responsibilities: Lead and manage all technical operations within the data centre, ensuring optimal performance and uptime. Develop and implement operational processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional … teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics, providing regular reports and insights to senior management. Oversee incident management and resolution processes, ensuring timely and effective responses to any technical issues. Ensure compliance with industry standards ...

/delivery/technical professionals to meet or exceed sales targets. Contract Management You will be responsible for your portfolio of account's financial performance metrics (Revenue, TCV, IYR and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed … services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team: The Account Director is responsible for the performance of the multi-disciplinary teams they will lead, manage and coach the sales team to ensure sales targets and KPI's are achieved. Maintaining existing ...

targets and user adoption goals. Coordinate cross-functional launch plans, aligning Product, Sales, Marketing, and Customer Success teams seamlessly. Monitor user feedback and core metrics to recommend product improvements that increase user penetration and product "stickiness." Storytelling & Sales Enablement Craft compelling, highly differentiated positioning and messaging that makes complex … hooks interest and drives awareness across your target audience. Systems, Data & AI Innovation Keep a finger on the pulse of data quality and key performance metrics within Gainsight, HubSpot, and Salesforce. Champion the future of work: build, refine, and manage AI skills and custom agents to automate ...

Production System Health: Oversee, refresh, and retrain the live ML model suite without needing to overhaul the underlying architecture. Keep an eye on model performance and drift. Commercial Analytics: Monitor baseline UK/CA performance metrics, investigate sudden anomalies, and triage operational issues across partner feeds, marketing ...

remain aligned with STACK EMEA’s strategic objectives, business priorities and available capacity. Provide clear, concise reporting and insights to senior leadership on portfolio performance, key risks, priorities and decisions required. Ensure consistent and pragmatic application of STACK’s established PMO methodology, governance framework and project lifecycle. Improve project … qualification or relevant experience. Experience within data centres, construction, infrastructure, engineering or real estate development would be advantageous. Experience with portfolio reporting, dashboards and performance metrics would be an advantage, particularly where these have been used to provide meaningful insight to senior leadership. What We Offer The opportunity ...

email and content marketing) to generate qualified demand for clients Oversee conversion tracking, analytics and CRO (Conversion Rate Optimisation) work to improve client campaign performance Build and maintain strong client relationships, acting as a key point of contact for campaign updates, reporting and results Identify new market opportunities, industry … strategy and support new business development Manage marketing budgets and ensure campaigns deliver a strong, measurable return on investment Monitor and report on marketing performance metrics (KPIs, ROI, conversion rates) and adjust strategies accordingly Collaborate with internal delivery teams (paid media, data, content) to ensure consistent quality ...

existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously inform strategy Who You Are: Proven experience in B2C product management, ideally within travel, lifestyle, marketplace or consumer platform environments ...

platform. Evaluate and onboard potential blockchain and payments partners. Translate technical and regulatory constraints into clear business decisions and product requirements. Track key performance metrics (adoption, transaction volume, settlement time, cost reduction). Communicate progress and insights to internal stakeholders and leadership. What We’re Looking For Essential ...

relationships with platform partners. You are fully accountable for the momentum, delivery, and constant refinement of our digital storefronts based on trade performance and customer behavior. Role Responsibilities E-Com Platform Operations & Asset Readiness Own and drive the end-to-end critical path to get styles live efficiently across … Meta catalogs, and TikTok Shops Coordinate with technical teams to clear system caches weekly, ensuring external ad images perfectly match current on-site assets Performance Tracking & Trade Reporting Own a dedicated, 3-page section within the weekly Monday Trade Pack, focusing on the status of optimisation, trade metrics ...

Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services. This is an exciting opportunity for a senior technology operations leader who is passionate about service excellence, employee experience … user support, desktop services and TechBar operations. Drive operational excellence across all Digital Employee Experience services. Define and implement service ownership frameworks, KPIs and performance metrics. Build strong relationships with stakeholders across technology and business functions. Act as a senior escalation point for major incidents and critical service issues. ...