1 to 25 of 114 Process Improvement Jobs in Central London

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

Global Process Owner Location: Hybrid – Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72–£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You’ll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯

Global Process Owner Location: Hybrid – Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72–£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You’ll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯

through data-driven insights Part of a strong, mutually supportive team in a non-hierarchical structure Key Responsibilities Solution Design & Project Management Lead as a Databricks technical expert, driving process improvement and automation Partner with business domain expert to understand their data requirements and design fit-for-purpose data products to solve complex challenges Design scalable data solutions More ❯

through data-driven insights Part of a strong, mutually supportive team in a non-hierarchical structure Key Responsibilities Solution Design & Project Management Lead as a Databricks technical expert, driving process improvement and automation Partner with business domain expert to understand their data requirements and design fit-for-purpose data products to solve complex challenges Design scalable data solutions More ❯

Database proficiency - working knowledge of SQL environments using SQL Management Studio API integration - strong understanding of API methods and service integration Data structures - competency with XML and JSON objects Process improvement - solid grasp of workflow automation, process mapping and business process optimisation Compliance knowledge - familiarity with compliance, client onboarding or risk-related workflows Problem-solving skills More ❯

gathering through to design, deployment, maintenance, and optimisation, while providing best practice guidance on reporting across business systems such as Dynamics and Assemble. The role involves complex data troubleshooting, process improvement, and collaboration across departments to resolve data quality issues and enhance reporting capabilities. The BI Reporting Lead will also contribute to the broader data and digital strategy More ❯

gathering through to design, deployment, maintenance, and optimisation, while providing best practice guidance on reporting across business systems such as Dynamics and Assemble. The role involves complex data troubleshooting, process improvement, and collaboration across departments to resolve data quality issues and enhance reporting capabilities. The BI Reporting Lead will also contribute to the broader data and digital strategy More ❯

capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems … while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement KPIs (e.g., ticket trends, patching success rates). Identify More ❯

capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems … while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement KPIs (e.g., ticket trends, patching success rates). Identify More ❯

the creation of APIs and data products for broker and insurer analytics. Partner with product teams to design data-driven features, ensuring new functionality is measurable and reportable. Governance & Improvement Define and document data standards, mappings, and lineage across broking and analytics systems. Advocate for data quality, integrity, and best practice within the business. Support automation and process improvement across data migration and reporting workflows. Essential Experience: 5+ years in data analysis, business analysis, or migration roles — ideally within insurance or broking software. Proven experience managing broking system data migrations from legacy platforms (Acturis, Open GI, SSP, Applied, TAM, etc.). Strong SQL skills for data extraction, transformation, validation, and reconciliation. Experience with BI/reporting More ❯

the creation of APIs and data products for broker and insurer analytics. Partner with product teams to design data-driven features, ensuring new functionality is measurable and reportable. Governance & Improvement Define and document data standards, mappings, and lineage across broking and analytics systems. Advocate for data quality, integrity, and best practice within the business. Support automation and process improvement across data migration and reporting workflows. Essential Experience: 5+ years in data analysis, business analysis, or migration roles — ideally within insurance or broking software. Proven experience managing broking system data migrations from legacy platforms (Acturis, Open GI, SSP, Applied, TAM, etc.). Strong SQL skills for data extraction, transformation, validation, and reconciliation. Experience with BI/reporting More ❯

documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future More ❯

planning, execution, and continuous improvement. • Identify and mitigate project risks, proactively resolving issues to ensure project success. • Communicate project status, milestones, and risks to senior leadership and stakeholders. • Drive process improvements and innovation within QSR operations, leveraging industry best practices. • Manage vendor relationships and third-party partners as required. • Ensure compliance with all relevant regulations and company policies. Requirements More ❯

with product goals and company strategy. Cross-Functional Alignment: Act as the bridge between engineering and product teams, ensuring priorities are clear, dependencies are managed, and communication flows smoothly. Process Improvement: Introduce lightweight, effective processes that improve delivery without adding unnecessary bureaucracy. Stakeholder Management: Build trust with senior leadership, product managers, and engineers, providing regular updates, reports and … highlight bottlenecks early. Risk & Issue Management: Proactively identify risks, surface issues early, and work with stakeholders to unblock delivery. Culture & Collaboration: Foster a culture of transparency, accountability, and continuous improvement across teams. Essential Requirements: 8+ years of experience in project/program management, ideally in fast-paced scale-ups or start-ups . Proven track record of managing complex … clear business impact. Experience aligning product and engineering teams to drive clarity, focus, and delivery. Strong background in agile delivery practices (Scrum, Kanban, or hybrid models), but pragmatic about process - you know when to flex. Comfortable in environments with ambiguity and change , able to bring structure without rigidity. Highly organised with excellent attention to detail, but able to zoom More ❯