11 of 11 ITIL Jobs in Cheshire

issues and recommend appropriate actions.Ability to produce clear technical documentation, reports and security recommendations.Ability to communicate effectively with technical and non-technical stakeholders.Understanding of ITIL/service management principles and the ability to manage and prioritise multiple activities.Commitment to keeping up to date with emerging technologies, threats and cyber security ...

Azure DevOps, GitHub and Ansible. Experience working with diverse internal teams to improve service supportability, resilience and operational standards. Experience of working in an ITIL environment. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment ...

troubleshoot technical problems independently Strong communication skills and the ability to explain security and IT issues to non-technical colleagues Microsoft, CompTIA, Cisco, ITIL or cyber security qualifications would be advantageous, but practical experience and technical ability are more important. The Opportunity This would suit someone who enjoys being ...

this is achieved via the Service Desk function within the Trust, which adheres to pre-defined SLA's and also Governmental recognized National Standards (ITIL). You will have good experience of supporting both software and hardware, with good knowledge of Windows Server 2016/2019, Windows 10/ ...

Microsoft Intune/Endpoint Manager. Endpoint management and device compliance solutions. PowerShell scripting and automation. Windows upgrade, application rationalisation, or software lifecycle management programmes. ITIL-based service management environments. Experience working within large-scale enterprise transformation programmes. Experience using Jira for project tracking and workflow management. What We're Looking ...

Microsoft Intune/Endpoint Manager. Endpoint management and device compliance solutions. PowerShell scripting and automation. Windows upgrade, application rationalisation, or software lifecycle management programmes. ITIL-based service management environments. Experience working within large-scale enterprise transformation programmes. Experience using Jira for project tracking and workflow management. What We're Looking ...

Management.Ability to diagnose and resolve certificate related issues across applications, networks, and operating systems, including configuration, connectivity, certificate issues and hardware failures.A strong a ITIL certification and strong stakeholder management skills with the ability to influence and negotiate at all levels.Valid driving licence with no driving convictions. A driving assessment ...

customer services focused To build strong working relationships Preferred Experience and/or QualificationsZendesk experience Microsoft Office Experience Strong verbal and written communication skills ITIL Background preferred Benefitsð Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

ManageEngine ServiceDesk Plus , including workflows, automations, routing, SLAs, reporting and self-service functionality. Review and redesign ITSM processes in line with ITIL best practice , particularly incident, request, problem, change and knowledge management. Introduce automation and workflow improvements to reduce manual intervention and improve operational efficiency. Implement effective ticket categorisation, prioritisation … rather than simply experience managing an established Service Desk. Significant experience leading or delivering Service Desk/ITSM transformation programmes . Strong knowledge of ITIL principles and IT Service Management best practice . A track record of improving Service Desk processes, operating models and customer experience. Practical experience implementing ITSM ...

Familiarity with vendors like Smarsh and Telemessage is a plus! Experience in Monitoring: Proven track record in monitoring and troubleshooting messaging services. Knowledge of ITIL Processes: Familiarity with ITIL processes to enhance service management. Compliance Savvy: Understanding financial service compliance requirements to ensure adherence. Stakeholder Engagement Skills: Exceptional ability ...