26 to 50 of 50 Customer Experience Jobs in the City of London

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Hybrid) Salary: £80,000 - £90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer ...

European market. REQUIRED QUALIFICATION S12–18 years of enterprise technology sales experience, with a strong track record in AI, ML, Conversational AI, or CX Automation solution selling .Minimum 5 years of direct experience selling AI/ML-powered platforms or intelligent automation solutions to enterprise clients .Demonstrated ability … close £5M+ (or equivalent) annual deals in AI services, platform, or SaaS sales .Deep domain knowledge in contact centre operations, customer experience transformation, and AI-driven intelligent automation .Proven experience in alliance/partner-led or co-selling models with ISV or AI platform vendors .Excellent executive ...

hiring: UI/UX Product Designer Location: London/Hybrid Type: Full-time Department: Product & Technology Compensation: Competitive, depending on experience Artscapy is the award-winning wealth management company making art a liquid, bankable asset. Our Art Account is a first-of-its-kind digital platform helping 15k+ collectors … Product Designer to help shape the next generation of Artscapy's digital experience. This role sits at the intersection of product, technology, data and customer experience. You will be responsible for designing intuitive, elegant and high-trust experiences across our platform, helping transform complex financial and art-market services ...

insights and innovative solutions! About the Team: At our client's organization, the Data Science team tackles complex business challenges across various domains, including customer experience, supply chain, and technology. They leverage advanced machine learning, generative AI, and large language models (LLMs) to optimize prices, enhance store operations … personalize customer experiences. Team members enjoy a collaborative environment, rotating across different business areas to expand their expertise and make a significant impact. Your Role: As a Data Scientist, you'll be at the forefront of developing and deploying machine learning solutions that transform decision-making processes. Your ...

need a product manager who can turn partner integrations into a scalable growth engine. Someone who thinks in APIs, activation funnels, and partner experience as seriously as consumer PMs think about user experience. What You'll Own The partner platform. Integrate Just Move In into third-party systems (CRMs … Integration quality. Own the reliability, speed, and data quality of partner data flowing into our platform. When a partner sends us a move, the experience should be seamless. B2B metrics. Partner activation rate, moves received per partner, integration velocity, void completion rate, partner NPS. You're accountable ...

accountability for our highest-value clients and most commercially significant propositions. You will lead the Enterprise Solutions Group, owning the end-to-end product experience for strategic partners where tailored solutions, integrated user journeys, and innovative commercial models are critical to driving growth. This role sits at the intersection … product, customer experience, and revenue. You are not simply responding to requirements from Sales or Client Services. As a senior leader within the Product organisation, you will shape what we sell, how we package it, and how it performs in market. The Enterprise Solutions Group has a unique ...

accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. … motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role ...

Basic + Uncapped Bonus (OTE £65,000 £75,000) Join a market-leading workplace solutions provider and help shape the future of customer experience. Our client is a well-established, family-owned business with over 40 years of success delivering premium commercial coffee solutions, water dispensers and workplace refreshment … services to organisations across the UK. Known for their exceptional customer service, long-standing client relationships and commitment to quality, they are now investing in their commercial team and seeking an ambitious Business Development Manager to drive growth across London. This is an excellent opportunity for a proven ...

businesses unlock the power of AI, Automation, Cloud & Data and Secure Networking. They help deliver real business outcomes: increasing growth, improved operational efficiency, enhanced customer experience, compliance, and resilience. The Role: This is a strategic, consultative sales role for a highly motivated and ambitious Account Director. … technical teams to build Territory & Account Plans Deliver measurable outcomes: growth, efficiency, compliance Ideal Candidate 5+ years in IT sales with a hunter mentality Experience with Microsoft and Fortinet preferred Comfortable selling across multiple industry verticals Big goals, big energy, and a growth mindset ...

successful candidate will shape the operating model, lead platform and engineering strategy, and ensure AI is embedded into real business workflows across operations, customer experience, and marketing. This is a hands-on enterprise leadership role focused on productionising AI at scale and driving adoption across the business. … Responsibilities/Experience Build and lead a central AI engineering function, including defining structure, operating model, and delivery standards Own end-to-end delivery of scalable AI solutions across enterprise platforms (including Databricks and Microsoft Azure AI services) Lead the productionisation and industrialisation of AI use cases across business ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations ...

Martech specialist within Kaplan International Pathways, you'll own the day-to-day administration, development, optimisation and maintenance of marketing technology solutions, which power customer journeys across our study destination portfolio. Working within the Global Brand & Digital team, you'll translate marketing, product, content and analytics requirements into scalable … high-performing MarTech solutions - ensuring seamless customer experiences across channels, platforms and data integrations. Collaborating closely with Digital Product, Digital Marketing, Content, CRM, Data and IT teams, you'll play a key role in delivering reliable, efficient and effective end-to-end marketing technology capabilities. Our ideal team member ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Tea m: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders . About ...

that align with overall vision. CRM & social media strategy & development is a large focus for this role managing a recent migration to Hubspot so experience with this platform is needed for this role. This is a hybrid role (3-4 days in London) offering a basic salary … + excellent benefits. The Role Develop and implement strategic digital marketing plans to drive customer engagement, growth and expand market presence while keeping an eye on the bigger picture. Set and lead the CRM platform strategy and migration to Hubspot. Work with the Marketing Director to allocate budgets ...

journey. You'll embed within their Strategy & Technology Delivery team, working alongside Programme Managers in a multi-disciplinary squad focused on delivering market-leading customer experiences. Reporting to the Senior Business Analyst, you'll bridge business strategy and technical delivery across their international operations — with frequent exposure to senior … Applying quantitative and qualitative analysis to measure process effectiveness and propose actionable improvements. Supporting implementation, testing, change management, user training and early life support. Experience 5+ years of business analysis experience within retail or a similarly complex multi-site environment. Strong BPMN 2.0 knowledge with proven experience ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

join our team. You’ll own the end-to-end acquisition strategy across SME, Corporate and Enterprise, heading up Sales Development, Business Development and Customer Success teams to deliver great customer experiences and sustained revenue growth across new and existing customers. As a UK B Corp Certified salary … outbound strategy that wins large opportunities whilst keeping our high-velocity SME funnel firing. Manage and develop the Sales Development, Business Development, and Customer Success leaders, coaching them to become high-performing operators who can scale these functions through our next phase of growth. In partnership with ...

architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end‐to‐end technical vision from inception through transition … multi‐site architectures—covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs ...

market success. You will operate with full accountability for business outcomes, ensuring the marketplace delivers competitive selection, pricing, and a reliable end-to-end customer experience. Key Responsibilities: Define and own the global marketplace product strategy and roadmap, aligned to company growth priorities; Deliver measurable business outcomes across selection … data, experimentation, and strong operating mechanisms; Lead and develop a high-performing product organisation, setting a high bar for talent and execution. Qualifications: Proven experience leading product for a large-scale marketplace or platform business; Ability to operate at both strategic and execution levels in a fast-paced environment ...

Content/Conversational Designer: Agentic experience Design Location: London Contract Length: 6 months Working Pattern: Hybrid – 2 days per week in the office. Via Umbrella company Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry … seeking a passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You’ll Do: As an agentic Content Designer, you will: Collaborate with a dynamic cross ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will be part of a team who use global data from the largest real-time fraud detection platform to craft solutions ...

used in the field every day. The role Chumley is looking for a Junior Software Engineer to help design, build, and scale internal and customer-facing products from the ground up. You will work end-to-end across the stack, with a strong focus on modern front-end tooling … systems. Developing and maintaining features that support field engineers and operations teams. Experimenting with AI and chatbots to automate workflows and improve user and customer experiences. Writing clean, maintainable, and tested code, and participating in code reviews. What we're looking for Strong proficiency with React , modern JavaScript/ ...

starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. As we enter our next phase of growth, we’re building a Policy Administration System (PAS) to underpin a scalable, partner-ready insurance … maps, data flows, system documentation Support UAT planning, execution and sign-off Proactively manage risks, dependencies and stakeholder alignment About You 5+ years’ BA experience within general or specialty insurance Proven delivery on PAS or complex insurance platform projects Strong understanding of policy lifecycle, underwriting, claims & billing Experience ...