26 to 39 of 39 Customer Insight Jobs in the City of London

responsible for: Setting and delivering product strategy across clinical trial recruitment and research data services. Leading product discovery, validation, roadmap planning and prioritisation using customer insight and data. Working closely with engineering teams to agree priorities, manage trade-offs and deliver product outcomes. Building relationships with pharmaceutical, academic … research customers to understand their needs and identify opportunities. Turning individual customer requirements into scalable product capabilities rather than one-off solutions. Defining product requirements, acceptance criteria, success measures and delivery plans. Working collaboratively with engineering, data, design and clinical teams in regulated environments. Balancing commercial requirements with research ...

will collaborate with engineering and business stakeholders to deliver value and shape product direction. You will lead discovery, prioritise opportunities, and use data and customer insights to inform decisions, while championing AI tools to enhance delivery and outcomes. #J-18808-Ljbffr ...

approach and helping establish what the longer-term design function could look like. It’s a very hands-on role, covering: 🔹 UX & interaction design 🔹 Customer discovery and research 🔹 Wireframing & prototyping 🔹 Designing new screens and experiences 🔹 Establishing design principles and best practice 🔹 Creating design guidelines/a design handbook 🔹 Usability … solution, prototype it, test it and — importantly — explain why they made the decisions they did. You'll need to be comfortable using evidence, customer insight, testing and data to influence stakeholders rather than relying purely on opinion. The ideal person will be: 🎯 A strong hands-on Product/ ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place where … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team. What You\'ll Do Customer Implementation & Success Deploy and configure our AI account management platform for enterprise clients Work onsite or remotely with customer teams to ensure successful integration … Customize workflows, data pipelines, and AI models to match client requirements Troubleshoot technical issues and provide rapid resolution during implementation phases Train customer technical teams on platform usage and best practices Technical Development Build custom integrations between our platform and client systems (CRMs, ERPs, databases) Develop client-specific features ...

operate using the EOS (Entrepreneurial Operating System) to maintain form, focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. What you'll do Executive Leadership: Serve … culture of accountability, excellence, and development while balancing commercial ambition with empathy. Recruit, onboard, and retain top sales talent across multiple geographies. Market & New Customer Engagement: Personally engage with CMOs and other C-level executives in high-value, strategic pipeline opportunities. Position Oktopost as a trusted advisor and strategic ...

drive revenue growth. You will play a key role in planning onboarding, enhancing sales readiness, and aligning cross-functional teams across Product, Marketing, and Customer Success to ensure GTM excellence. The ideal candidate will have a strategic mindset, strong operational capabilities, comfortable with data and a proven ability … product. Data Analysis & Reporting – Ability to interpret sales performance data and generate actionable insights. Cross-Functional Collaboration – Experience working closely with Sales, Marketing, Product, Customer Success, and Operations to drive alignment. Communication Skills – Clear, persuasive communicator with the ability to tailor messages to different audiences. Project Management – Skilled ...

senior legal stakeholders to unpack complex challenges and shape confident, value-led decisions? Do you thrive in a consultative role where legal expertise, commercial insight, and technology come together to influence enterprise outcomes? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with … Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives. Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group ...

great opportunity to join a growing analytics consultancy where you'll work across a diverse range of marketing analytics and business insight projects. This role offers plenty of variety, direct client exposure, and the chance to develop into a broader data consulting position. The Company They are a specialist … data and analytics consultancy helping businesses use data to improve commercial performance. Working across multiple sectors and brands, they deliver projects spanning marketing analytics, customer insights, measurement, reporting, and data strategy. Their collaborative team offers flexibility, autonomy, and strong opportunities for progression. The Role You will support clients across ...

closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50TM, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work … scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping ...

world from Day 1. We set the bar high—for our customers, and for ourselves. Job Summary We’re seeking a technically adept and customer-centric Forward Deployed Engineer (FDE) based in London . In this role, you’ll immerse yourself in our customers’ technical and operational ecosystems — from … deliver mission-critical systems, while feeding product insights back into our roadmap. Who You Are 5+ years in a technical deployment, embedded engineering, or customer-facing engineering role. Deeply technical, with hands‐on knowledge of SQL (required). Proficiency in Python or an equivalent general‐purpose language (strong nice ...

Travel Corporation is hiring a Data Scientist in London to apply advanced analytics and machine learning on customer, booking, digital and behavioural data. You will work across segmentation, propensity, personalization, retention forecasting and CLV, translating analytical work into business actions. You will sit with a growing data science team ...

they shift towards a more product-led model, they are hiring a Product Manager to own a key passenger engagement product area and turn customer problems into commercially valuable products. This is a full-time permanent fully remote job with monthly team meet-ups. This role reports into … Product Director. Key Responsibilities: • Own the product strategy, roadmap and commercial outcomes for the passenger engagement portfolio. • Identify customer problems and market opportunities, then validate them through research, data, prototypes and customer testing. • Build business cases and make clear decisions about what to build and why. • Work closely ...

technical teams and customers to map out system architecture options tailored precisely to their needs . Market Intelligence: Feed real-time industry trends and customer insights back into the leadership team to help shape future roadmaps and pricing strategies . What Were Looking For Technical Background: Proven track record … travel within the UK and occasionally the EU . Whats On Offer Work-Life Balance: Remote/home-based flexibility with standard travel to customer sites. Generous Leave: 22 days annual leave, statutory pension, and private health cover (dental, optical, life insurance) . Extra Time Off: An additional paid ...