1 to 25 of 54 ITIL Jobs in the City of London

management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills More ❯

management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills More ❯

technologies that the business use. The team is small so the role is demanding and requires an enthusiastic multi-skilled person. Qualifications and Experience: Strong leadership skills Qualified MCITP ITIL qualified to Foundation Level Strong Working knowledge of Microsoft 365 Strong Working knowledge of Microsoft Azure, IaaS, SaaS and PaaS. Working knowledge of Active Directory, AAD, Windows Server, SQL Server More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

Miro/Whiteboarding etc) Familiarity with helpdesk operations is a plus A good understanding of AI and LargeLanguage Models (LLMs) (highly advantageous). Microsoft Certified Trainer status (desirable). ITIL qualification (desirable). Practical experience with Power Automate and Copilot Studio (highly advantageous). Core competencies Active Listening - The ability to listen attentively and empathetically to learners Communication skills - Effective More ❯

SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯

SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems • SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control • TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) Ideally you will come from a consultancy background and be happy with 25% of your time visiting clients. You must be More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems • SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control • TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) Ideally you will come from a consultancy background and be happy with 25% of your time visiting clients. You must be More ❯

Excellent leadership, stakeholder management, and influencing skills, with experience engaging at board/executive level. Commercial acumen with experience managing budgets, contracts, and vendor relationships. Familiarity with Agile, SAFe, ITIL, and DataOps practices. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for More ❯

Excellent leadership, stakeholder management, and influencing skills, with experience engaging at board/executive level. Commercial acumen with experience managing budgets, contracts, and vendor relationships. Familiarity with Agile, SAFe, ITIL, and DataOps practices. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for More ❯

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

electrical) Strong understanding of IT infrastructure, systems setup, implementation, and integration across operational environments Experience working within Azure, AWS, or Virtual Data Centre (VDC) environments preferred Familiarity with ITIL framework In-depth knowledge of UK building regulations, health & safety legislation, and environmental compliance requirements Excellent organisational and time management skills, with the ability to manage multiple concurrent projects in a More ❯

.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in a tech-modernising environment? Let's talk. Apply now to find out More ❯

Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. Familiarity with Agile delivery, ITIL principles, and CI/CD practices. Preferred Qualifications Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred Experience managing upgrades, patch cycles More ❯

Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. Familiarity with Agile delivery, ITIL principles, and CI/CD practices. Preferred Qualifications Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred Experience managing upgrades, patch cycles More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management. Good knowledge of IT security practices. Good knowledge of ServiceNow and LogicMonitor. Certifications – ITIL Foundation, CCNA & CCNP. For a full consultation, send your CV to ARC IT Recruitment. More ❯

major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯