26 to 28 of 28 ITIL Jobs in the City of London

Microsoft Azure environment. This position is ideal for someone who enjoys solving complex problems, automating repetitive tasks, and working within a well-structured ITIL-aligned operations environment. Key Responsibilities Design, develop, and maintain automation solutions using PowerShell to optimise workflows and improve operational efficiency Monitor platform performance, availability, and security … Microsoft Entra ID (Azure AD) Active Directory (Group Policy, user lifecycle, device management, conditional access) Participate in Incident and Change Management processes aligned to ITIL best practices Investigate, diagnose, and resolve technical issues using structured troubleshooting methods Contribute to continuous improvement of operational processes, documentation, and automation tooling Work within ...

Incident, Problem, Change, Request, Knowledge) o CMDB & CSDM (v4+ concepts, domains, service lifecycle) o ITOM (Discovery, Service Mapping, Event Management – preferred) • Strong understanding of ITIL processes and how they are implemented in ServiceNow. • Proven experience governing complex, multi team ServiceNow delivery programmes. Architecture & Delivery • Proven experience defining platform wide architecture … where available) Architect Level/Strategic Certifications (Preferred) • ServiceNow Certified Master Architect (CMA) or • ServiceNow Certified Technical Architect (CTA) or actively progressing toward CTA • ITIL v4 Foundation or higher ...

Tradacoms, ANSI X12, Edifact) and communication methods (FTP, SFTP, VAN, AS2). Experience with non-SAP systems such as MES or warehouse scanning systems. ITIL certification or experience working within ITIL frameworks. Strong collaboration, communication, and problem-solving skills. Global experience and comfort working across European teams (France/Germany ...