23 of 23 Customer Service Jobs in Devon

days holiday per annum + Bank Holidays Annual performance-based bonus. Friendly, supportive, and collaborative team culture. Ongoing professional development opportunities. Sick pay Bereavement leave As Head of Customer Service , you will lead and shape Care Control Systems' entire customer-facing function, ensuring every client receives an exceptional, consistent, and proactive experience throughout their full lifecycle. You … will own the complete customer journey-from onboarding, adoption, and support through to long-term relationship management-driving satisfaction, retention, and sustainable growth. You will oversee three core functions that together deliver a seamless, end-to-end customer experience: Customer Success Manager & Onboarding Team - guiding new customers from contract signature to go-live, ensuring successful implementation and … early value realisation. Customer Service Manager & Support Desk - providing responsive, knowledgeable, and empathetic support to all users, resolving issues quickly and maintaining high service standards. Tiered Key Account Management (Platinum Bronze) - nurturing ongoing client relationships, strengthening partnership value, and supporting long-term retention and expansion. Together, these three pillars form a cohesive customer journey under your More ❯

across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a Field Service Engineer … to join our team. This position will cover our field service and on-site clients! What we can give you: Good salary package – ranging between £24,600 to £27,700 based on experience. 37.5 hours, Monday to Friday between the hours of 9am and 17:30pm, with regular out of hours required. 25 days holiday (with the opportunity to … support for clients IT hardware services. You will be responsible for all tasks to completed in line with company technical and quality standards and procedures. Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided. Attendance to all incidents/requests as directed by the Customer More ❯

Service Desk Team Leader Location: Exeter/Hybrid (3 days a week in office) Salary: £35,000£45,000 (DOE) Our client is looking for an experienced Service Desk Team Leader to lead and develop their 1st Line Service Desk team. This is a fantastic opportunity for someone who enjoys blending hands-on technical support with leadership … coaching and process improvement all within a friendly, collaborative and growth-focused business. Responsibilities of the Service Desk Team Leader: Youll be responsible for the daily operations of the 1st Line Service Desk, ensuring support tickets are logged, triaged and resolved efficiently. Working closely with Service Delivery Consultants and the Technical Improvement Lead, youll help shape best … practice, streamline processes, and deliver exceptional customer experiences. Youll also play a key role in mentoring the team, maintaining high service standards, and ensuring client SLAs are consistently achieved. Leading, mentoring and supporting the 1st Line Service Desk team. Monitoring and managing ticket queues to ensure timely resolution and accurate escalation. Maintaining strong client communication and ensuring More ❯

the clients over the telephone when required, updating on the progress of their orders. Handle any queries, faults or complaints that come from customers effectively and professionally. First class customer service skills written and verbal To be an ambassador for this market leading brand, carrying forward the quality of interaction that has come to be expected from such … a well-respected business. The Person Enthusiasm, people centric and a positive approach Experience within a similar support administration role preferred but not essential. Experience of providing fantastic customer service to clients ideally Excellent communication skills at all levels Great team player who is also comfortable to work on their own initiative. A natural problem solver who is More ❯

Field Service Engineer Devon/Cornwall Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing The Company Our client is one of the country's leading technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations. The Job As a Field … Service Engineer, you will install, maintain, and troubleshoot IT network system connectivity and hardware issues at sites throughout Devon and Cornwall Duties include: Site Surveys Installation, testing and configuration of EPOS systems, including structured cable testing Planned maintenance Diagnosing faults and swapping out units Fault-finding on computer WIFI networks Reimaging PCs, data copies and system updates About You … As a Field Service Engineer, you should have a good mix of the following skills and experience. Field-based customer service engineering experience Knowledge of computer hardware (PCs, IP Networks and WIFI) Manage own diary and workload EPOS knowledge desirable/not essential as full product training given Full Driving Licence Hours Monday to Friday, 9 am More ❯

Customer Information Governance Specialist Location: Plymouth (Building 2, Derriford Business Park) Contract Type: Full time, Permanent (37 hours per week) Salary: Starting from £30,000 p.a. (DOE) plus performance bonus At Delt Shared Services, we help our customers do amazing things - and strong information governance sits at the heart of that. We’re looking for a Customer Information … clarity. What you’ll do Give customers clear, independent guidance on UK GDPR, the Data Protection Act, Caldicott principles and wider IG standards. Lead the development and monitoring of customer compliance, translating legislative changes into practical actions. Work autonomously; planning your workload, responding to customer needs and building strong, trusted relationships. Provide specialist support on DPIAs, SARs, breach … reviews and complex multi-party investigations. Advise on incident assessment and reporting through the DSP Toolkit, including escalation to NHS England or the ICO where required. Act as the customer’s point of contact for the ICO to ensure responses are timely, accurate and compliant. Collaborate with DPOs and other service areas, supporting training, toolkit submissions, project work More ❯

are seeking a Mobile IT Support Engineer to join a growing IT services team. This is an excellent opportunity for someone who enjoys solving technical problems, providing high-quality customer service, and is keen to progress their career in IT. The Role: Act as the customer-facing representative of the IT support service, delivering a first … class experience. Provide on-site technical support to users, ensuring issues are resolved quickly and effectively. Collaborate with the service desk team to meet SLA targets and escalate issues when required. Troubleshoot a variety of IT issues, keeping customers updated throughout the process. Support a wide range of IT equipment including laptops, tablets, AV equipment, and networking. What we … re looking for: Excellent customer focus, communication and problem-solving skills. Strong time management and ability to prioritise workloads. Technical knowledge equivalent to CompTIA A+ (or similar experience). Hands-on experience with: Desktop & mobile devices (Windows, Chromebooks, tablets) Peripherals (printers, scanners, interactive AV equipment) Wired and wireless networking basics Microsoft 365 and/or Google Workspace Imaging and More ❯

Role: Field Service Security Systems Engineer Location: Exeter Salary: Up to £45,000 Vehicle Provided Hours: Monday to Friday, with flexibility to manage own schedule No on-call requirement Be part of a business that values you where you re more than just a number. We re working with one of the UK s leading perimeter and electronic security … specialists, protecting critical national infrastructure and major clients across the country. We re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract across Devon, Cornwall, Dorset, and Somerset. This is a fantastic opportunity to join a progressive, people-first company that isn t set in its ways. A place where your … ideas matter, your contribution is recognised, and your career can grow. The Role • Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) • Provide technical support, troubleshooting and diagnostics both remotely and on-site • Plan and carry out remedial works to ensure full system functionality • Collaborate with project managers, consultants, and clients to deliver a More ❯

with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week … in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas … of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the More ❯

support and advice to UHP users on Data Quality and iPM issues. The post holder will assist in the administration of data quality reports and communicating issues to the Service Line Teams and updating information reports. They will alsoprovide administrative support to the DQ Team, the wider Performance Information Team and Data Quality Steering Group. Preference will be given … required to work in roles relating to Information Provision and Data Quality, within the remit of this job description. To include running reports, initiating email and telephone contact to service users, and supporting the rectification of data quality errors and validation of data. Data Quality plays an important role to the Trust in identifying potential information errors on the … do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation More ❯

an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The More ❯

an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The More ❯

an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The More ❯

with one of the UK's leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We're looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract across Devon, Cornwall, Dorset, and Somerset. This is a fantastic opportunity to join a progressive, people-first company … that isn't set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role • Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) • Provide technical support, troubleshooting and diagnostics both remotely and on-site • Plan and carry out remedial works to ensure full system … functionality • Collaborate with project managers, consultants, and clients to deliver a high-quality service • Produce clear and accurate service reports • Ensure all work complies with industry standards and cybersecurity best practices • Keep up to date with emerging security technologies and innovations Salary & Benefits • Up to £45,000+ OTE (base + supplements, depending on experience) • Company vehicle provided More ❯

logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge More ❯

logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Role: IT Technician Salary: £25k-£27k Location: Exeter - Hybrid Were working with a fantastic organisation who are looking for a Service Delivery Technician to join their in-house IT team, supporting colleagues across the business and helping to keep everything running smoothly. Youll be the person people turn to when things need fixing, updating or improving - combining your technical … know-how with your friendly, proactive approach to deliver great service every time. What youll be doing Acting as the first point of contact for IT support queries from colleagues, taking ownership and resolving issues where possible. Supporting and maintaining desktop, server, and cloud systems to keep the business working efficiently. Providing both remote and on-site support, offering … clear communication and excellent customer service. Getting involved in system upgrades, migrations, and deployments, particularly across the Microsoft technology stack. Playing your part in ensuring compliance with information security policies and best practice standards. Working closely with the wider IT and project teams to improve systems and introduce new solutions. What were looking for Relevant qualifications and/or More ❯

who will be required to travel regularly to different locations, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯

who will be required to travel regularly to different locations, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯

who will be required to travel regularly to different locations, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯

opportunity within a technical engineering environment. This role will focus on the promotion and sales of company products to prospective, new and existing customers. Scope: * Providing a Technical Sales Service to our Customers * Dealing first-hand with customer enquiries, by telephone and digital meetings where required * Solving Design Problems and providing new design solutions * Checking and validating applications More ❯