equivalent certification. Experience supporting HPC environments is a plus. Experience with containerization (e.g., Docker, Kubernetes) in HPC or enterprise settings. Knowledge of monitoring tools (e.g., Zabbix). Exposure to ITIL practices and change management processes. Why work with us? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible More ❯
with a passion for learning. Desirable Experience with DevOps tools (OpenStack, Kubernetes, CI/CD). Cloud administration and virtualization experience. Certifications (e.g., LPIC-2/3, CompTIA Linux+, ITIL Foundation). Knowledge of GPUs, RAID, and HPC clustering technologies. Why work with us? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future More ❯
break/fix replacements, fulfilling service requests for software installs and supplying IT peripherals. About you It is expected that you will have evidence of knowledge and experience of ITIL processes. You will be familiar with delivering to SLAs and manage your workload accordingly. You will be an experienced user of an ITSM (ticketing) tool able to manage user incidents More ❯
High attention to detail and a passion for maintaining software quality throughout the development lifecycle. Experience in transforming technical processes and supporting the development of ITSM within a maturing ITIL environment. What is the next step? If you believe this is the right role for you, click ‘Apply’ or call us, and one of our team members will be happy More ❯
with R&D, Projects, and Infrastructure teams to ensure system accuracy Maintain internal knowledge base to support knowledge sharing Promote a culture of high customer satisfaction Ensure compliance with ITIL processes and company policies Drive personal development with a focus on technology and applications Attend customer review meetings as needed Contribute to the global Yunex Traffic community with ideas to … concepts to non-technical users Ability to work independently and collaboratively, building strong relationships with colleagues and customers Effective time management and prioritisation skills Desirable: Experience working within an ITIL framework Knowledge of Intelligent Traffic Control Systems Exposure to cybersecurity practices and standards Experience with software deployment and project management Understanding of database technologies and data analysis Relevant technology industry More ❯
JAMF) Scripting and automation skills (e.g., PowerShell, Bash) are a strong asset. Security Knowledge: Solid understanding of security standards and modern endpoint architecture (e.g., Zero Trust, encryption, EDR). ITIL Processes: Knowledge of ITIL processes, particularly asset and configuration management. Compliance Frameworks: Experience working in environments subject to compliance frameworks such as ISO/IEC 27001 or SOC 2 is More ❯
Responsibilities: Act as the first point of contact for all IT-related enquiries and support requests from internal users Deliver, support, and promote Service Desk processes aligned with the ITIL framework Manage and maintain the Service Desk system, including accurate call logging, technical note taking, and user-friendly issue resolution Provide technical support for online systems, integrated platforms, and audio … internal teams and external service providers (e.g., AV, hardware repair, print services) Identify recurring issues and suggest or implement solutions to improve support efficiency Technical Skills Required: Experience with ITIL framework and IT service management best practices Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Windows and Mac operating systems Knowledge of networking fundamentals (TCP/IP, DNS More ❯
