1 to 25 of 45 Customer-Centricity Jobs in the East Midlands

into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain

into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain

into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain

into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain

into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain

vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients.

/LLM best practices for visibility Data-driven decision maker with advanced analytics skills. Experience in the travel, tech or SaaS industry. Customer-centric with a deep understanding of user behavior. Experienced with agile methodologies. Committed to continuous learning. Understanding of compliance and ethical standards

/LLM best practices for visibility Data-driven decision maker with advanced analytics skills. Experience in the travel, tech or SaaS industry. Customer-centric with a deep understanding of user behavior. Experienced with agile methodologies. Committed to continuous learning. Understanding of compliance and ethical standards

/LLM best practices for visibility Data-driven decision maker with advanced analytics skills. Experience in the travel, tech or SaaS industry. Customer-centric with a deep understanding of user behavior. Experienced with agile methodologies. Committed to continuous learning. Understanding of compliance and ethical standards

/LLM best practices for visibility Data-driven decision maker with advanced analytics skills. Experience in the travel, tech or SaaS industry. Customer-centric with a deep understanding of user behavior. Experienced with agile methodologies. Committed to continuous learning. Understanding of compliance and ethical standards

teams Knowledge of financial principles, budgeting, and cost management Excellent written and verbal communication skills Strong analytical and problem-solving abilities A customer-centric mindset focused on delivering satisfaction Desirable Skills: Familiarity with digital signage technologies, software, and industry trends In-depth understanding of the digital

online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions that enhance satisfaction and contribute to business profitability. As a Lead Engineering Manager within the Online team at Booker

payment processes. You will play a key role in defining requirements, optimising business processes, and supporting the delivery of compliant, efficient, and customer-centric banking solutions. Role Overview: Job Title: Onboarding & Cards, Payments Business Analyst (Banking) Location: Northampton/Hybrid - 2 days per week onsite

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little

have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little

have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little

have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little

have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little

first and evidence-based working to help drive towards the group digital KPI's. Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies. Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience. Enhancing personalisation on site

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.