8 of 8 Performance Metrics Jobs in the East Midlands

Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement, and building strong, trusted relationships with stakeholders at every level. Youll be the central point of coordination for all Service Management activity, ensuring … every element of delivery meets contractual obligations and reflects the high standards expected in this role. You will: Ensure SLA performance meets all contractual commitments, taking accountability for monitoring outcomes Provide direction and leadership to delivery resources aligned to your accounts Build effective relationships with internal operations teams ...

days per week in office) Hours: Full-time, permanent. Monday - Friday. 35 hours per week Reporting to : Head of Data Insight and Business Performance Overview: Our client, a leading organisation in the sports sector, is seeking a skilled Business Analyst to drive business performance through data analysis … involves collecting, analysing, and visualising key business data to support strategic decisions and enhance operational efficiency. Role and Responsibilities: Data Analysis & Reporting: Analyse business performance data and create visualisations to identify trends, inform decisions, and drive performance improvements. Process Improvement: Work with teams to identify inefficiencies, implement solutions ...

genuine influence over the future direction of the company. The Opportunity You will take full ownership of a team of three Sales Executives, driving performance through structured coaching, clear development plans, and strong commercial leadership. Working closely with the founders and senior leadership team, you will define sales strategy … Responsibilities Sales Leadership & Team Development Lead, coach, and motivate a team of face-to-face Sales Executives to exceed revenue targets Build a high-performance sales culture focused on accountability and results Coaching & Capability Building Create structured development plans using proven coaching frameworks (e.g. GROW model) Identify and develop ...

effectively, understanding impacts and mitigating them at the broader transformation programme level. Documentation & Reporting: Maintain comprehensive project documentation, generate progress reports, and analyze key performance metrics to drive continuous improvement. Optimize Processes: Continuously enhance project management processes by adopting best practices and tools, ensuring efficiency and performance ...

solution development, including design, testing, and delivery. Map processes, customer journeys, data flows, and system interactions. Create and maintain reports that track project status, performance metrics, and solution impact. Continuous Improvement Identify areas for process improvement and recommend changes to optimise system performance. Maintain the backlog, assess ...

role in shaping the long-term success of the company. The Opportunity You’ll take ownership of a team of three Sales Executives, driving performance through structured coaching, clear development plans, and a strong commercial mindset. Working closely with the leadership team, you’ll help define sales strategy, embed … structured development plans using coaching frameworks such as the GROW model to unlock potential and build long-term capability. Drive Commercial Growth Own sales performance and align team activity with wider business objectives to deliver sustainable, measurable growth. Create Scalable Sales Processes Implement data-driven sales frameworks and performance ...

present sales proposals, quotations, and tender submissions Deliver presentations and product demonstrations to prospective customers Consistently meet or exceed agreed sales targets and performance metrics Skills & Experience Proven track record in B2B business development, sales, or account management Experience selling technical, technology-led, products/solutions is highly ...

Transformation 3-Month Rolling Contract | 1 Day per Week On-site (Nottingham) The Portfolio Lead will play a key role in driving strategic alignment, performance transparency, and operational excellence across the Technology portfolio, with a particular focus on the AI Transformation space. This role suits a proactive, adaptable individual … defined, strategically aligned, and prioritised based on value and OKR impact. Partnering with the Portfolio Manager to provide clear, transparent insight into AI portfolio performance and progress against wider strategic objectives. Supporting quarterly and annual planning cycles, ensuring resource capacity is understood, aligned, and accurately forecast. Supporting financial oversight ...