Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
excellent time management, good team worker, ability to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s more »
disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of 6am – 7pm Weekends will be based on a 1 in more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »
Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. What you will bring: Graduate or Equivalent education in a computing relevant subject At more »
with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances. Service Portal design, often in support of custom applications Hands-on development experience of ServiceNow scripting like Business Rule, Script includes … design end to end solutions to customer requirements Provide support of custom applications development and migration Support Virtual Agent configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow … designer. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA is mandatory more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. Skills: Required Skills Knowledge and experience with Mainframe systems OPSMVS CA-View & CA-Deliver … MS Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject Experience working within a complex Mainframe environment Mainframe more »
Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. Skills: Required Skills Knowledge and experience with Mainframe systems OPSMVS CA-View & CA-Deliver … MS Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts GCS is acting as an Employment Business in relation to this vacancy. more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for Batch Workloads Skills: Required Skills Knowledge and experience with Mainframe systems CA7 CA11 Mainframe Operations in general - JCL, ISPF … Deliver I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex more »
