1 to 12 of 12 Technical Support Jobs in the East Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and general technical support to customers. You will also create and deliver technical training for engineers and customers, provide onboarding guidance, and ensure effective communication more »

Junior/Trainee IT Support/Technical Support Stamford Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »

Engineering Technical Support (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking … Are you seeking great work-life balance, an excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a Technical Support executive to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The role offers great work-life balance hours and more »

Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for … a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely more »

provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support … Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are … software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to more »

Job summary Reporting to the Diagnostics Systems and Performance Manager the post holder(s) will provide technical operational support to the ULHT RIS/PACS service. You will be the main technical point of contact for the trust, community users and members of the public for supporting … the daily operations of mission critical systems. Responsible for technical issues in respect to queries on the Picture Archive and Communication System (PACS), and the Radiology Information System (CRIS) Order Comms amd results reporting for the trust/Community users, and on occasion members of the public. In essence … this post will provide the second line support for the day-to-day operation of the PACS team supporting broad range of users on our ICT/PACS systems and modalities. The main function of the post is to act as our second line support, offering an onsite more »

Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … public sector or housing associations. This is a brilliant role for someone to work in a role where you will be seen as the technical expert whilst being given the opportunity to develop your skills sets and progress your career. The role: *Take responsibility for the successful delivery of … identify contractors and suppliers with the best capability to deliver construction based projects. *Home based role covering the Midlands area. The person: *Have a technical experience from a construction background *Candidates can have a surveying, asset management or construction project management background etc *Have had exposure to local authorities more »

equipment meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. more »

Avonnex Ltd are looking for an enthusiastic individual with initiative and confidence to be involved with all technical aspects of setting up and maintaining pharmacy dispensing robots. This will be completed by accessing robots remotely and onsite as necessary. Role We are passionate about improving reliability, efficiency, and performance … of pharmacies with automation. As a valued member of the team, you will work collaboratively to achieve successful automation solutions, including the following: To support customers with their robots including fault finding, diagnosis, rectification, and training, whilst documenting any action undertook. To support in smooth start up for … new automation solutions whilst understanding documentation that goes alongside. Interpreting simple engineering and technical documentation such as device manuals, schematics, fault reports etc. Carry out and support annual maintenance on automation systems whilst finding possible faults. Learn about the hardware and software which controls robots and configure changing more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »

are in date and site passes are issued, take care of deliveries and cover the reception duties. In addition, the role includes general office support, covering for and Raising Purchase orders/invoices, supporting the document control system and Management systems, Sharepoint whilst, supporting Environmental data gathering and Data … audit administration paperwork and ensure compliance. Prepare and coordinate audit documentation as needed Ensure all documentation is in line with company and regulatory standards. Support Operational Maintenance and planning departments in the Maintenance management system (Q4) records and reports management. Support Environmental reports and data gathering for continued … site compliance. Budget management and costs savings initiatives to be demonstrated routinely. Technical Planning Assisting in the admin of driving projects within the Biofuels Technical Team, supporting the 3 Biofuels sites ensuring MoCs are update to date and maintain continued progression. Controlled drawing and documentation updating and archiving. more »