6 of 6 Service Delivery Jobs in East Sussex

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Services Manager, you will lead and coach a team of solutions architects, technical consultants and field engineers. You will be responsible for ensuring that service delivery is efficient, well-resourced, and consistently aligned with exceptional customer service. The successful candidate will have a strong understanding of relevant industry … standards and practices. If you have experience leading a technical delivery team and thrive in a fast-paced environment, we invite you to join us and make a significant impact on our clients success. The chosen candidate will be part of Tridents Leadership Team, playing a crucial role ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

ensuring reliable and secure systems, managing IT support and web development, and delivering strategic projects that drive organisational growth and transformation while overseeing infrastructure, service delivery, and IT policy compliance. Client Details This is an opportunity to join an SME within the retail sector. The company, based ...

leadership role for a highly organised, strategically minded IT professional who can manage people, systems and external providers while continuously improving service delivery. Job duties – Head of IT Operations: Define and deliver the IT operational roadmap in line with business goals Lead, develop and motivate the IT Assistant … including GDPR and ISO frameworks Maintain ownership of IT policies, conducting regular audits and vulnerability assessments Oversee incident management and ensure timely resolution Improve service delivery processes to enhance user experience Lead escalation processes and root cause analysis for major issues Develop and manage the IT operations budget ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...