Customer Service Consultant
- Hiring Organisation
- edu FOCUS
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You'll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phone, via email … Responsibilities: Act as the first point of contact for clients and prospective clients, providing friendly and efficient telephone and email support. Guide clients through system setup, troubleshooting and resolving technical or account queries. Build and maintain strong client relationships, ensuring a positive experience throughout their interactions with eduFOCUS. Manage ...