tickets. It also includes handling user access management tasks (Onboarding/Offboarding/Distribution List/Shared mailbox etc.) in Active Directory and Exchange/O365 environments. Responsibilities: Troubleshoot Service Desk escalated issues. Handle User Access Management tasks Use the Ticketing system to document and manage incidents and … member as required for help desk projects and internal assignments. Manage user accounts across applications running on various platforms (e.g., Windows, Active Directory, Exchange) Create and administer LAN accounts, Global Groups, email accounts for new users Create and administer various shared resources (e.g. distribution lists, directories, shared email … resolution via telephone. Exposure to Active Directory/Security Groups/OUs Familiarity with the process of creating user accounts for Active Directory, Exchange mailboxes, distribution lists, Security Groups, Email Contacts, Shared Mailbox etc. Hands-on work experience with the following: ticketing tools: Example: Remedy, ServiceNow etc. Windows more »
order that all systems run smoothly and efficiently. Aspects of our IT infrastructure include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid MicrosoftExchange with Mimecast Cisco & Meraki networking MPLS network Centralised Patch Management across desktops and servers Helpdesk … 3rd line support Virtual machine management Router & Firewall configuration and administration Networking TCP\IP troubleshooting DHCP\DNS troubleshooting Active directory & Group Policy administration Exchange Hybrid & Office 365 administration and 2nd/3rd line support Installation and configuration of Servers, PCs, laptops, printers, and peripherals General hardware and software … troubleshooting Experience of 1st and 2nd line customer facing technical support Beneficial Skillset Azure\O365 Policy Management Microsoft SharePoint administration Microsoft SQL administration Sophos Central administration Mimecast Administration Veeam Backup Administration SCCM Imaging and Application packaging Suitable candidates must have 3rd line support experience in a more »
Cambridge, England, United Kingdom Hybrid / WFH Options
YourPrime
GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server (2012 Onwards) ○ Microsoft Azure (Maintenance, configuration, and monitoring) ○ MicrosoftExchange (Beneficial) ○ Microsoft Office 365 (Maintenance & Configuration) ○ Windows OS more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Be Technology
the IT documentation and procedures Implementation and testing of new hardware & software Requirements Previous experience within a similar role and working within a Microsoft background Good Knowledge/Experience within VMware environment Experience with Windows Operating Systems 8/10 Windows server experience 2012+ Basic Networking - DNS/… CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, MicrosoftExchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. BeTechnology more »
an IT Support Field Engineer, you will need experience in SOME of the following: - At least two years of relevant UK industry experience - Microsoft Desktop (10/11) Operating Systems - Apple Mac Operating Systems - Administration of Microsoft Active Directory - Administration of Windows Server Operating system - Administration … of MicrosoftExchange 2013, 2016 and/or 2019 - Administration of Office 365 (Exchange, OneDrive, SharePoint Online) - Administration of Microsoft Entra ID (formerly Azure Active Directory) - Administration of Microsoft Intune Suite - Virtual Technology (VMware vSphere, Hyper-V) So, if you more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Lifeline IT
an IT Support Field Engineer, you will need experience in SOME of the following: - At least two years of relevant UK industry experience - Microsoft Desktop (10/11) Operating Systems - Apple Mac Operating Systems - Administration of Microsoft Active Directory - Administration of Windows Server Operating system - Administration … of MicrosoftExchange 2013, 2016 and/or 2019 - Administration of Office 365 (Exchange, OneDrive, SharePoint Online) - Administration of Microsoft Entra ID (formerly Azure Active Directory) - Administration of Microsoft Intune Suite - Virtual Technology (VMware vSphere, Hyper-V) So, if youre more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Be Technology
Networking troubleshooting - DNS, DHCP, TCP/IP, Firewalls (Sophos - Desirable) Office 365, Active Directory Windows Server environment experience 2012+ Office 365 Back ups Microsoft Endpoint TeamViewer/Quick Assist If you have experience in the above and you're interested in this amazing opportunity as an IT Support … Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, MicrosoftExchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. BeTechnology more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
and WAN) * Administration of Cisco switch infrastructure * Wireless infrastructure (preferably Aruba) * Virtualisation (preferably VMWare) * Supporting NetApp storage (NAS/SAN) * Backup solutions (Veeam) * MicrosoftExchange or Exchange Online administration * Experience of deploying and managing Office 365 and Mobile device management Please contact us as more »
Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, MicrosoftExchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking BeTechnology Group Limited is more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Healthcare, Life Insurance, Onsite P
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, MicrosoftExchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking BeTechnology Group Limited is more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Greenwoods
a candidate that has experience gained in a similar IT Support role. You will have in-depth knowledge of the Office 365 suite, Microsoft Windows, Adobe Acrobat Pro, iOS & Android operating systems, as well as experience with Active Directory/Azure AD, MicrosoftExchange, Autopilot and Microsoft Intune. Building and maintaining strong relationships with colleagues is key to ensuring user satisfaction. We are looking for someone who has excellent communication skills, who is able to work effectively, remain calm under time pressure and the confidence to take ownership of issues. more »
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Enable Technology
solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail). Familiarity with Intune, including Device Management, Conditional Access … Policies, and Autopilot. Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration. Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing more »
Infrastructure Engineer or Escalation Engineer. Desirable Tech Experience: Active Directory, Group Policy, Azure AD DNS, DHCP, TCPIP, VPN, WAN/LAN Windows ServerExchange Office 365 InTune/EndPoint MFA, MDM SharePoint, OneDrive, Teams SQL Server VMware, Hyper-V, Networking Fundamentals Backup Management Tools Monitoring Tools If you more »
support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams. Active Directory Windows Server Group Policy Management Familiarity with networking concepts (DNS, DHCP, TCP/IP) Cyber Security Solutions VoIP more »
support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams. Active Directory Windows Server Group Policy Management Familiarity with networking concepts (DNS, DHCP, TCP/IP) Cyber Security Solutions VoIP more »
Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring Tools (NOC) Knowledge of Virtualisation Environments Knowledge of Storage Platforms MicrosoftServer and Desktop OS Installation of Windows OS MicrosoftExchange & O365 Main duties To handle escalations from 1st Line Support more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive knowledge across a variety of technologies such as, Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Windows 10, Microsoft Deployment Toolkit, Microsoft … Environments such as VMware and Hyper-V; Have good general knowledge of TCP/IP and networking technologies; Have good general knowledge of Microsoft stack technologies such as SharePoint, MS SQL, MS Exchange & CLI tooling such as PowerShell; Have good general knowledge of SAN storage technologies more »
of the Support Engineers What are we looking for? Previous experience in infrastructure/Systems Administrator position Windows Server, DNS, Office 365, AD, Exchange, Intune ect VMWare for virtualisation Network Design Familiarity with Security best practises Excellent communications skills Within a reasonable commutable distance of Cambridge and happy more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
experience in the below; 2-4+ years as 3rd Line/Infrastructure Engineer or Analyst. Expert across Windows OS, including strong MS Exchange and 365 experience. On Prem and (ideally) exposure to Cloud hosted Infrastructure and Applications. Experience/Exposure to other Tech (Including but not limited more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as an Infrastructure Engineer/Specialist in a large more »
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
knowledge of IT infrastructure support working across a range of up to date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 10 &11 Active Directory, Azure and iOS Deployment technologies such as InTune. Mobile phone support iphones/ipads VIP support experience Meeting room more »
experience - supporting End user devices. Previous Service/Help Desk experience MS Office Suite (to include up to Office 365), Internet, email (Outlook - Exchange), fault diagnosis, Active Directory. Competent in using an ITSM based ticketing system to find, update and prioritise and eventually close work assigned. Ability to more »
Watford, Hertfordshire, South East, United Kingdom
Langley James Limited
security cautious. Essential Skills and Knowledge: Windows Servers Windows firewalls (mostly Windows 10) Endpoint Security eg SentinelOne WindowsServers (Windows Server 2016,2019, 2022, ExchangeServer 2016, SQL Server) Hyper V Server hardening for all of above Sonicwall firewalls Network security, VLANs, switching, routing Telecoms (phone providers, ISPs etc. more »
and troubleshoot basic network issues Provide support for standard applications used within the business such as Word, Excel, Outlook, Teams, SharePoint and other Microsoft 365 products. Troubleshoot using remote access tools appropriately Maintaining and administering user accounts via Active Directory Supporting business critical applications and all in house … related software, including user provisioning Undertake PC/Laptop builds with OS and software deployment via SCCM and PDQ Administering, monitoring and patching Microsoft Servers in a VMware ESXi virtual environment Controlling, managing and reporting of all site assets Develop solutions database to aide end user self-service … pressure as well as be able to work independently or as part of a team. You should have good knowledge of: Windows ServerExchange Administration Office/Office 365 Windows 10 Active Directory/DNS/DHCP/Group Policy SCCM/WSUS Microsoft Data Protection more »
new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/EXPERIENCE MCSA: Office 365 MCSA: Windows Server 2016/2012 ExchangeServer Office Suite Networking Cisco ASA/Meraki router config Azure RDS/Terminal Services Mitel Sophos Citrix Certified Associate Networking (CCA-N) ALL more »