1 to 25 of 27 1st Line Engineer Jobs in England

Lead 1st Line Engineer Up to £40,000 Eastleigh HQ Provide exemplary first line IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the Region and therefore the ability to manage and inspire … your team to deliver exemplary 1st line support services is key. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to … security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 1st line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver More ❯

1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training will be … given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work. 1st Line Support Engineer Job Overview Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported Updating support tickets raised by customers Trouble-shooting issues reported by … our customers 1st Line Support Engineer Job Requirements Someone who is presentable, confident when speaking to customers and willing to learn Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work 1st Line Support Engineer More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products … people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service … SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the More ❯

1st line support engineer, IT Support, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line support engineer The successful candidate will offer outsourced, 1st line IT support (Service desk), security, hybrid cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of … satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we More ❯

Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level of technical support to … their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working 2 days in the office and 3 from home. … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team providing a More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic … of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow … of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1st Line IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of the Guild of Quality More ❯

Role : 1st Line Support Engineer Location : Portsmouth (Onsite) Salary : £25,000 - £28,000 MSP Environment | Clear Path to 2nd Line | Fast-Paced, High-Performing Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth, known for delivering enterprise-grade solutions across the UK. Theyre now looking for a driven and … capable 1st Line Support Engineer to join their growing team. This is an onsite role working within a fast-paced Managed Service Provider (MSP) environment. Youll be the first line of support for a wide range of technical issues, gaining vital exposure to enterprise tools, client systems, and senior engineers. If youve already … built a solid foundation in IT support and have 1.5+ years MSP experience, this is the perfect platform to progress quickly into 2nd Line and beyond. Required Skills: Minimum 1.5 years experience in an MSP or fast-paced support environment Confident supporting Windows 10/11, Active Directory, Microsoft 365 Familiar with ticketing systems, remote support tools & basic More ❯

understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory More ❯

understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical … problems, providing exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others and value More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday Friday 8.30 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday – Friday 8.30 – 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

services organisation based in Bradford who are currently looking for a IT Support Engineer. This role is an important hire as the business are looking for someone with the 1st line support experience, take ownership of this area to a fully fledged service provided to internal and external customers. Responsibilities 1st line support Provision More ❯

Company description: ClearCourse Job description: First Line Support Engineer – Software & EPoS Location: UK (Hybrid) | Type: Full-Time, Permanent Salary: Competitive + Bonus + Full Benefits Love solving problems and helping people? Ready to kickstart or grow your IT career in software support? We’re looking for a First Line Support Engineer to … be the go-to person for our customers—troubleshooting software, hardware, and networking issues for our EPoS and business systems. You’ll be on the front line, making a real difference with every call, ticket, and fix. You'll join a collaborative team where your technical skills, communication, and can-do attitude will thrive—and where no two More ❯

First Line Support Specialist Full Time - Permanent Trafford 30,000K My established client is seeking a First Line Support Specialist (FLSS) to join their growing team at their Trafford office. For this FLSS role, we are looking for people who are... Self-Motivated Dynamic Customer Focused Keen to develop their careers in the IT and Communication More ❯

this opportunity, feel free to reach out and apply today! Responsibilities: Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and More ❯

the first month the role is 5 days on site in either their Cornwall or Exeter office. The role is PAYE, inside IR35. Skills & experience required: Min 2 years 1st line/service desk experience Ideally experience of building PCs and mobile devices More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team … for incoming calls to the service desk • Monitoring ticketing system and triaging new tickets appropriately • Troubleshooting issues both remotely and on site • Escalating tickets as required to second line engineers • Configuring new equipment as per project specifications • Creating documentation for the knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team … for incoming calls to the service desk Monitoring ticketing system and triaging new tickets appropriately Troubleshooting issues both remotely and on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients … resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients … resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be More ❯

IT Technical Consultant – Brighton Location: Brighton Salary: £30,000 Benefits Are you a technically skilled graduate looking to step up into a more advanced IT support role? Join a leading software solutions provider that’s transforming operational efficiency for businesses More ❯

Unicard is pleased to announce a fantastic career opportunity for an Application Support Engineer. We are looking for an office-based professional to join our existing service team in providing application support and quality service to our customers. Position Details More ❯

Job Title: Help Desk Analyst (Must be Polish Speaking) Please don't apply unless you are fluent in Polish as this is a must have requirement. Job Description We are seeking a skilled Help Desk Analyst with comprehensive M365 and More ❯