A key client of ours is looking for a 3rdLineSupportEngineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLineSupportEngineer … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupportEngineer 3-5 years experience within a 2nd/3rdLineSupport … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupportEngineer will be paid a pro-rata'd salary of up to £40,000 per annum. More ❯
A key client of ours is looking for a 3rdLineSupportEngineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLineSupportEngineer … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupportEngineer 3-5 years experience within a 2nd/3rdLineSupport … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupportEngineer will be paid a pro-rata'd salary of up to £40,000 per annum. More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
3rdLine Infrastructure SupportEngineer Nr High Wycombe £50,000 + Bonus + Benefits This is a fantastic opportunity for you, a 3rdline Infrastructure SupportEngineer/4th line/Technical Specialist, to … key skills being: VMWare - building from scratch SAN - set-up and manager - deep knowledge VEEAM or equivalent As well as these key skills, the 3rdline Infrastructure SupportEngineer will require: Strong experience of virtualised environments including installation, configuration, and management. (VMware, Hyper … to management. Show a pro-active attitude towards Technical Support. Conduct yourself in a professional manner when visiting customers. 5+ years' experience as a 3rdline IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer SupportMore ❯
3rdLineSupportEngineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupportEngineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company … and ensuring the prompt resolution of operational IT issues within the UKI business. The 3rdLineSupportEngineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupportEngineer and be looking to take the next step in their career. They will possess a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Ventula Consulting
3rdLineSupportEngineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupportEngineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company … and ensuring the prompt resolution of operational IT issues within the UKI business. The 3rdLineSupportEngineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupportEngineer and be looking to take the next step in their career. They will possess a More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rdLineSupportEngineer, youll become the calming voice and trusted advisor the team relies on. Your focus will … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Lineengineer who's eager for the next step. You genuinely enjoy More ❯
Tiverton, England, United Kingdom Hybrid / WFH Options
Rise Technical
2nd/3rdLineSupportEngineer Tiverton Hybrid Working – 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rdLine … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rdLineSupportEngineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could … solve issues in the business *Hybrid working – 2-3 days in a week The Person: *Good experience with 2nd/3rdLineSupport or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Oscar Associates (UK) Limited
3rdLineSupportEngineer | Cheltenham | £40,000 Oscar Technology are working with a leading MSP/Consultancy focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have … They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rdLineSupportEngineer, you will play a crucial role in the company's effective delivery of the service … of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to More ❯
Job Title: 3rdLineSupportEngineer Location: Office-Based - Southend-On-Sea Salary: Up to £42,000 per annum Job Type: Full-Time, Permanent About the Role: We are looking for a highly skilled and experienced 3rdLineSupportEngineer to join our client's internal IT team. This office-based role is critical in providing advanced technical support to internal colleagues and acting as an escalation point for 1st and 2nd linesupport teams. As the team's … by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer self-service approach. Key Responsibilities: Provide 3rdlinesupport for escalated technical issues across systems, networks, and applications. Act as a mentor and escalation point for 1st More ❯
3rdLine IT SupportEngineer - Chobham - £43,000 + Great Opportunity! Role : 3rdLine IT SupportEngineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout … for an experienced 3rdLine IT SupportEngineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rdLineEngineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT SupportEngineer - Horsham - £40,000 + Great Opportunity! Role: 3rdLine IT SupportEngineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout … for an experienced 3rdLine IT SupportEngineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLineEngineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems … and network infrastructure issues across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of … who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdlinesupport to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems … and network infrastructure issues across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of … who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdlinesupport to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting More ❯
Senior SupportEngineer (3rdLineSupport) Seeking a skilled Senior SupportEngineer to provide expert 3rdlinesupport across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure … and on-premises systems, driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rdlinesupport for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and More ❯
3rdLine Infrastructure Engineer – Gloucester An exciting opportunity for an experienced 3rdLine Infrastructure Engineer to join a fast-growing client of mine who are based in the Gloucester area. The 3rdLine Infrastructure Engineer will be joining an established team of 3rdLine Engineers and there will be plenty of opportunity for training and career progression. In order to be considered for this 3rdLine Infrastructure Engineer position most of the following skills and … experiences are required: Proven experience in a 3rdline infrastructure role Windows Server 2016/2019/2022 Microsoft 365 – Teams, SharePoint, Exchange Online, Intune Networking – LAN, WAN, Firewalls, Switching, Cisco Windows 10/11, Intune, Autopilot and Azure AD ITIL Public cloud hosting - Azure and AWS More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2nd Line/3rdLine IT SupportEngineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across … Doncaster and the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rdLine IT SupportEngineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯
3rdLineSupportEngineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rdLineEngineer to join a dynamic … team members, handling complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets … and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
Global IT Organisation is hiring for a 3rdLine Senior Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC Clearance is required for this role. Salary ranges between £55K - £60K + Bonus + Benefits. As … a 3rdLine Senior Network Engineer, you will provide operational support for a large-scale, 24/7 enterprise network spanning multiple data centers and UK-wide offices. You’ll play a key role in supporting BAU operations, managing configurations and upgrades, collaborating … to the 2nd line network support team, guiding them in best practices and helping grow their expertise. Responsibilities include: Deliver 3rdlinesupport and incident resolution across enterprise-level networks Perform complex network configuration changes and upgrades Support the More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems … and network infrastructure issues across a varied client base? We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed S... More ❯
3rdLine IT Support Consultant ?? Location: Oxfordshire Home, Office & Client Sites ?? Salary: Competitive, based on experience My client are on the lookout for a proactive, customer-focused 3rdLine IT Support Consultant to join their growing team! This is a … dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You'll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership. What Youll Be Doing: ? Deliver top-tier customer service always! ? Provide expert on-site … IT projects ? Research, test, and evaluate emerging technologies ? Act as an escalation point for 1st & 2nd linesupport ? Work with 3rd-party vendors to resolve complex issues ? Keep documentation sharp and up-to-date ? Mentor and guide junior team members What They're Looking For More ❯
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're More ❯
3rdLineSupportEngineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're More ❯
3rdLine IT SupportEngineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 12/07/2024 Are you a Senior IT SupportEngineer with client-facing experience … Windows Server & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rdLine IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Role: 3rdLine Network and SupportEngineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rdLine Network and SupportEngineer to … join a great client based in Birmingham/Wales. In this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto More ❯
We’re recruiting for a 3rdLineSupportEngineer where you’ll be responsible for delivering advanced technical support for all IT systems within NexSphere, a newly established Managed Service Provider. This role involves troubleshooting complex technical issues, ensuring optimal system … performance, and addressing problems that cannot be resolved by the 2nd line team. The position requires operating within strict Service Level Agreements (SLAs) to achieve high levels of customer satisfaction. Our ideal candidate should possess advanced technical knowledge and extensive experience in various domains such as systems administration … software, and hardware. As the team's technical expert, the role is not solely focused on issue resolution but also includes mentoring 2nd linesupport engineers. This involves identifying training and development opportunities and delivering on them collaboratively. Additionally, the role encompasses developing the knowledge base More ❯
