2nd/3rdLineSupportEngineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists … who provide 1st to 3rdlineSupport across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rdLineSupportEngineer to join the team and help support our customers. As our new 2nd/3rd … will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rdLineSupportEngineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯
Job Title: 3rdLineEngineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rdLineEngineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As … a 3rdLineEngineer, you will handle escalated incidents, carry out system administration, and take ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rdline technical incidents and service … system upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rdLineEngineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls More ❯
Grimsby, South Humberside, England, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
Network Engineer (3rdLineSupport) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLineSupport, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Network Engineer (3rdLineSupport) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLineSupport, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯
Be the Go-To 3rdLine Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rdLineSupportEngineer to join their growing service desk team. With over two decades of experience delivering exceptional … to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rdlinesupport role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and … across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rdline escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and More ❯
