of financial management and budgeting principles. Communication Skills: Strong written and verbal communication skills with the ability to convey information clearly to customers and internal teams. Good negotiation and conflictresolution skills. Soft Skills: Customer-focused mindset with a proven ability to build and maintain strong relationships. Good problem-solving abilities and a proactive approach to addressing project More ❯
a high standard of accountability, ensuring timely completion of tasks. Fosters strong working relationships through active listening and effectively identifies and addresses spoken and unspoken needs. Strong negotiation and conflictresolution skills. Proven ability to thrive in complex and ambiguous environments, solving problems with creativity and resilience. Experience managing change effectively and adapting to evolving priorities. Preferred Qualifications More ❯
communications, risk, procurement, integration. Experience managing technical projects and working with technical SMEs. Experience with technical modular platform projects. Solid change management capabilities. Effective leadership, coordination, motivation, negotiation, and conflict resolution. Strong relationship management and trust-building. Understanding of business needs and technical constraints. Analytical and conceptual thinking for short- and long-term planning. Financial literacy for forecasting and More ❯
Skilled at mentoring and guiding team members to improve their performance and problem-solving abilities. Problem-Solving: Ability to identify and resolve issues that impede the team's progress. ConflictResolution: Effectively managing and resolving conflicts within the team. Knowledge of Scrum Framework: Deep understanding of Scrum principles, practices, and events. Adaptability: Willingness to adjust to changing circumstances More ❯
/CRM, Accounting Software. Knowledge of accounting terminology and processes (e.g. month-end close process). Excellent communication skills, strong organizational skills and attention to detail. Effective negotiation/conflictresolution skills. Effective problem-solving and critical thinking skills. Demonstrated project management skills. Strong client relationship skills. Ability to deliver world-class service and high-impact results. Ability More ❯
across such projects Ability to manage and prioritise multiple tasks efficiently Critical thinking, analytical and forecasting skills, particularly in relation to project start dates, revenue projections and gross margin Conflict-resolution and problem-solving skills, with a focus on mitigating delays that could impact project initiation and revenue Excellent interpersonal interaction skills (effective communication, negotiation, collaboration, the ability More ❯
delivering projects within financial services strong interpersonal skills including ability to lead and motivate, set the vision for the project, gain team and organisational buy-in, anticipate and resolve conflict, negotiate and coach strong, effective communication skills both written and oral, including diplomacy in offering challenge knowledge of effective team building and some experience of team management skills. practical More ❯
can-do partnership demeanor while working with cross-functional teams and business units Must be detail oriented, self-organized, and capable of simultaneously prioritizing multiple efforts Ability to resolve conflict Prioritizes work effectively, making tradeoffs as necessary Manages to deliverables. Ability to thrive in a dynamic, collaborative, and fast paced environment Models desired company cultural attributes and inclusive behaviors More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
end) Work at Lead level within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflictresolution, etc Experience Required - Excellent hands on knowledge of C#/.net Proven ability of designing and developing microservices and distributed systems. Commercial experience of Cloud technologies (AWS More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
end) Work at Lead level within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflictresolution, etc Experience Required - Excellent hands on knowledge of C#/.net Strong engineering architecture, design patterns and principles. Proven ability of designing and developing microservices and distributed More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
end) Work at Lead level within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflictresolution, etc Experience Required - Excellent hands on knowledge of C#/.net Strong engineering architecture, design patterns and principles. Proven ability of designing and developing microservices and distributed More ❯
release train in a scaled up Agile framework. In-depth knowledge of Agile Scrum methods + principles. Implementing + coaching Agile Scrum frameworks + practices Leading teams, facilitation, resolving conflict, managing multiple projects simultaneously + driving decision-making. Experience of Banking processes + regulations would be an advantage. Active SC Security Clearance is essential for this contract. More ❯
months). Key responsibilities: Own a few smaller sized customer relationships and manage their projects end-to-end ,from RFQ response and internal recruitment to vendor management and final resolution, as well as ensuring overall account health Lead an international team of Project Managers ,ensuring oversight and health of 50 accounts (across all our customer types, including corporates and More ❯
King's Cross, Greater London, England Hybrid / WFH Options
Nexus Jobs Limited
to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London ?" with remote working until the pandemic is More ❯
multi-phase projects. Experience in customer-facing roles, with excellent stakeholder management and communication skills. Ability to think strategically while executing tactically. Skilled in change management, risk mitigation, and conflict resolution. Comfortable in a fast-paced, high-growth, and evolving environment. Job Benefits At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure More ❯
Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service … coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement … Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. • Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution • Collaborate with the rest of the More ❯
experience managing technical support teams of 5+ people in customer service or hospitality technology. Demonstrated experience in performance management, coaching, and developing team members. Advanced technical support and issue resolution experience with customer-facing responsibilities via phone and email. Proficiency in Microsoft Word, Excel, Outlook, and Customer Relationship Management (CRM) systems. Experience with Salesforce administration. Proven ability to create … System (RMS) is a plus. Effective leadership attributes, including approachability, solution-oriented thinking, and the ability to manage multiple priorities. Initiative to identify process improvements and enhance team capabilities. Conflictresolution and difficult conversation management skills. Data analysis skills to interpret team metrics and inform performance decisions. Applicants must be authorized to work in the U.S. without sponsorship More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
mindset, able to interpret data and turn insights into action Strong leadership, communication, and interpersonal skills—you know how to inspire and develop people Calm under pressure with excellent conflictresolution and decision-making abilities Experience with APIs, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk, Intercom, Freshdesk) Solid understanding of CRM and support ticketing systems More ❯
woking, south east england, united kingdom Hybrid / WFH Options
Person Centred Software Ltd
mindset, able to interpret data and turn insights into action Strong leadership, communication, and interpersonal skills—you know how to inspire and develop people Calm under pressure with excellent conflictresolution and decision-making abilities Experience with APIs, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk, Intercom, Freshdesk) Solid understanding of CRM and support ticketing systems More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide expert advice and guidance on complex employee relations matters, including disciplinary, grievance, and conflictresolution, personally resolving the most complex and sensitive issues. You'll also support, develop, and coach senior leaders to effectively manage people issues, and develop proactive strategies to More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯