East Grinstead, West Sussex, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
for virtualisation PowerShell scripting is highly desirable Understanding of backup and disaster recovery systems like Veeam and Mimecast Use of RMM tools such as ConnectWise, Autotask, or N-able Excellent customer service and troubleshooting skills Valid UK driving licence and access to a vehicle Certifications such as Microsoft AZ More ❯
IT security best practices, firewall configurations, MFA, and anti-virus solutions. Knowledge of PowerShell scripting and automation tools. Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). Awareness of compliance standards (e.g., GDPR, ISO 27001). Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯
IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
UK driving licence Nice to Have: • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
projects Strong understanding of Windows Server, Microsoft 365, Azure & networking Comfortable mentoring others and acting as a senior escalation point Experience with tools like ConnectWise PSA & NinjaRMM preferred 🎯 Why join? Flexibility: Hybrid working, early Friday finishes every other week Culture: People-first mindset with wellbeing support, MH First Aiders & a More ❯
V/VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you’re an experienced Service Desk Engineer looking to take the next step in your career, we More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
DMA Recruitment
Firewall, and Networking support VoIP support and configuration IT hardware support (laptops, desktops, printers, routers, UPS) Endpoint security and cybersecurity best practices Experience with ConnectWise Automate and Manage Troubleshooting, problem-solving, and client-facing skills This is a fantastic opportunity for IT professionals ready to bring their expertise into a More ❯
Milton Keynes, Ringwood, Hampshire, United Kingdom Hybrid / WFH Options
entrust IT
Willingness to undergo a DBS check Desirable Experience: Windows Desktop & Server OS Microsoft 365 and cloud-based services VoIP, networking, broadband Remote Desktop (Citrix), ConnectWise, ticketing platforms Mobile device support, networked printers/scanners What You’ll Get in Return: Competitive salary £28,000 - £35,000 (based on experience) Remote More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
entrust IT
Willingness to undergo a DBS check Desirable Experience: Windows Desktop & Server OS Microsoft 365 and cloud-based services VoIP, networking, broadband Remote Desktop (Citrix), ConnectWise, ticketing platforms Mobile device support, networked printers/scanners What You'll Get in Return: Competitive salary £28,000 - £35,000 (based on experience) Remote More ❯
Relevant experience of 3+ Years in a similar role (preference given to candidates with UK MSP experience) • Working Experience with ITSM tools such as ConnectWise, BrightGauge, SmileBack, ITBoost, Service Now Qualifications: • A degree in an IT-related subject • PRINCE2 Practitioner Certification for Project Management • Microsoft Certifications would be a bonus More ❯
are met Learn from industry experts to upskill yourself The person MSP Background Good communicator Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward More ❯
Employment Type: Permanent
Salary: £38000 - £42000/annum Progression, Training, Company Benef
are met Learn from industry experts to upskill yourself The Person MSP Background Good communicator Commutable to Loughton Reference: BBBH19847 Keywords : IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward More ❯
Employment Type: Permanent
Salary: £38000 - £42000/annum Progression, Training, Company Benef
volume, multi-entity environment. Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Good systems experience - working with ConnectWise/aBillity advantageous, but not essential. A team player with high level of dedication. What you’ll get from us Great prospects - once you’ve More ❯
Hitchin, Hertfordshire, United Kingdom Hybrid / WFH Options
Modern Networks Ltd
volume, multi-entity environment. Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Good systems experience - working with ConnectWise/aBillity advantageous, but not essential. A team player with high level of dedication. What you’ll get from us Great prospects - once you’ve More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Bedroq
variable cost models from scratch. High standards of written English - attention to detail is key. Experience using a CRM system (We use HubSpot and ConnectWise). Proven experience of technical managed services contracts. Experience of communicating with and influencing key stakeholders at all levels within an organisation. Recent experience in More ❯
the DevOps team to ensure the necessary infrastructure is in place for them to perform effectively. Manage, develop and integrate internal systems such as Connectwise, Hubspot, M365 (Including Sharepoint) for optimal business process efficiency. OPERATIONS Support in ensuring compliance with Cyber Essentials, ISO 27001, 9001, and 14001. Maintain and update … data platforms, and enterprise applications. Good understanding of ITIL framework and IT service management best practices. Experience with service desk tools and ticketing systems (ConnectWise, Jira Service Management, etc.). Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical and problem-solving abilities … in managing service level agreements (SLAs) and operational level agreements (OLAs) Experience of operating within the technology services sector with a good understanding of Connectwise, Hubspot, Microsoft 365 and Azure. Experience of operating within an ISO compliant organisation and supporting with the maintenance of related documentation. Collaborative in approach, with More ❯
resets and printer issues to basic Office 365 and network support. You ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience … desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You ll be joining a professional, well-run team where support means more More ❯
resets and printer issues to basic Office 365 and network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience … desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more More ❯
Define, track, and report on KPIs and SLAs , aligning them with business goals. Build and present custom dashboards and performance reports using platforms like ConnectWise . Lead and mentor a growing team - support with training, performance reviews, and personal development plans. Collaborate with the sales team on Quarterly Business Reviews … activities comply with company policies and ISO standards , including data and information security policies. Technical & Platform Responsibilities: Expert-level configuration, reporting, and optimisation of ConnectWise (or similar platforms like Autotask or HALO ). Build and deliver custom reports, dashboards, and workflow automations . Train and support team members in maximising … Proven experience in a Service Desk Manager or IT Support Manager role, ideally in a managed service or telecoms environment. Strong working knowledge of ConnectWise , HALO , or Autotask . A record of improving CSAT/NPS scores and driving measurable service improvements. Data-driven approach with exceptional attention to detail. More ❯
Define, track, and report on KPIs and SLAs , aligning them with business goals. Build and present custom dashboards and performance reports using platforms like ConnectWise . Lead and mentor a growing team - support with training, performance reviews, and personal development plans. Collaborate with the sales team on Quarterly Business Reviews … activities comply with company policies and ISO standards , including data and information security policies. 🔧 Technical & Platform Responsibilities: Expert-level configuration, reporting, and optimisation of ConnectWise (or similar platforms like Autotask or HALO ). Build and deliver custom reports, dashboards, and workflow automations . Train and support team members in maximising … Proven experience in a Service Desk Manager or IT Support Manager role, ideally in a managed service or telecoms environment. Strong working knowledge of ConnectWise , HALO , or Autotask . A record of improving CSAT/NPS scores and driving measurable service improvements. Data-driven approach with exceptional attention to detail. More ❯