1 to 25 of 35 Customer Engineer Jobs in England

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

Our client is looking for a number of Customer Support Engineers to join their team on a six month initial contract, working fully remotely. The role will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE … ADMS products, and responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc. Essential skills/knowledge/experience: * Direct experience installing, maintaining or supporting GE ADMS products ('Power On Fusion (PoF)' or 'Power On Advantage (PoA)') including DMS Applications, DNAF, OMS, Storm Assist and DER. * Familiarity with User Interface, SCADA and Modeling More ❯

identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and … guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions at customer sites and via our Cloud offering. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will … help maintain our reputation as a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and support of the sites Networking and Infrastructure including Switches … Routers, Firewalls, VLANS, CCTV, Windows, Azure, Intune and Defender, etc. It is essential that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

at . And for a full listing of open job opportunities go to Responsibilities Performs as on-site support liaison between Panasonic and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support, and training to airline customers to ensure product performance and reliability objectives are met. Represent Panasonic … Field Engineering's interests in the resolution of technical issues with other Panasonic and customer engineering departments. Acts as a mentor and technical resource to lower-level Field Engineers. Key Responsibilities Service, Support, Training, and Troubleshooting Provide technical guidance, formal training, and field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and … a strong inter-departmental Engineering interface and support. Monitors and coordinates engineering solutions and implementation of fixes/solutions. Assists in aircraft delivery and support during flight test and customer flight acceptance. Other duties as required Liaison to Airline/OEMs Work closely with the customer's technical departments in providing timely and accurate data, reports, and feedback. More ❯

a new direction? My client is an established manufacturing company who provides critical engineering solutions to their blue-chip client base worldwide. They now have a requirement for a Customer Support Engineer to join their friendly team in Stamford, Lincolnshire. The successful Customer Support Engineer will provide direct customer support via telephone, email, remote access … you will be required to stay away from home several times per month, in return you will receive an attractive starting salary and additional payments, and all expenses covered. Customer Support Engineer Responsibilities: Ensure customers receive the highest level of customer support and service. Respond to and record all incoming technical calls and emails within agreed SLA … with the company's quality systems. Manage warranty claim requests and working collaboratively with other service teams and managers. Carry out electrical and mechanical testing of equipment. Travel to customer sites to carry out commissioning, testing, training and planned maintenance on products, generating detailed reports documenting all work carried out. Customer Support Engineer Requirements: Must have completed More ❯

Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants and … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build up … a strong rapport with customers, agents and fellow colleagues. Ensure high quality customer support for product range Metrology Direct supply To be a team player and show initiative planning out day to day workload. Key Responsibilities Provide on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in-house calibrations More ❯

from their global manufacturing partners. They provide equipment as well as services such as calibration, sub-contract measurement, training and metrology consultancy. They are now looking for an experienced Customer Support Engineer which is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem-solving skills. Please note this role … is fully on-site so suitable applicants must be willing to commute to Gloucester Monday to Friday and will involve travelling to customer sites. Main Duties & Responsibilities: The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high-quality customer support for the product range Metrology Direct supply To be a team player … and repairs when necessary. Provide high-level support to external customers at their location. Provide on-site training to customers. Interface with cross-functional work teams such as applications, customer support/services/sales and marketing. Develop and create service documentation when needed. Create and maintain service information within the Metrology Direct CRM. Timely and professionally handle field More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be … users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds. We More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites' portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

A great opportunity has arisen to join the Customer Support & Services Quality Assurance organisation as a Quality Assurance Engineer supporting delivered products in service within our customer community. As a key function within the product support team, your skills and input will be required to identify and resolve a wide variety of quality topics. Salary : Up to … role will require you to network with and gain visibility of a large variety of MBDA's functions and in service support activities across different sites, working in a customer facing environment, with a dynamic and experienced Product Support Team. An excellent opportunity for a Quality Assurance Engineer to further develop their career. Engineers without quality experience will … and maintain Project Quality planning documentation. Ensure compliance to Business Management System procedures is maintained. Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer satisfaction. Participate in process improvement activities. What we're looking for from you: Engineer with an experience or familiarity of quality management systems, techniques and processes. Practical knowledge More ❯

and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯

Country: United Kingdom Site Location: UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be the face of Sharp Business More ❯

to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director of Customer Success Engineering. … deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management, and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat … this role, you'll get to Provide ThreatConnect platform training for software admins and analyst users while supporting various use cases of the product Have the ability to map customer processes, intelligence requirements, and infrastructure into ThreatConnect's capabilities/data modeling Eliminate any customer or internal bottlenecks impeding problem resolution Work with third-party cybersecurity platforms/ More ❯

Job summary We are looking for two ICT Acute Customer Engagement Engineers to join the Innovate team. In this hands-on role, you'll be a visible and proactive presence - floorwalking to assist users, resolving technical issues before they escalate, and ensuring seamless ICT service delivery. You'll work closely with our ICT Service Desk and Operations Team Leaders … to maintain high service standards and meet SLAs. We're looking for someone with: A logical, methodical approach to troubleshooting Excellent communication and customer service skills A collaborative mindset and a proactive attitude If you're ready to make a real impact and help shape a user-friendly, responsive ICT environment, wed love to hear from you. *Please note … users who may not have raised a formal request. Install and configure IT hardware, software, and peripheral devices in accordance with organisational standards and user needs. Take ownership of customer issues through to resolution, providing a visible and approachable ICT support presence across sites. Provide networking support and troubleshooting, including patching, configuration, and maintenance of switches, routers, and related More ❯

of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the … providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform … and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support More ❯

We are looking for a Junior Data Engineer to support our internal teams by extracting, transforming, and analysing data, and building the tools and repeatable processes that power our strategic insights. In this role, you will play a pivotal part in the technical execution that supports our Architect 360 offering and helps our client-facing teams to succeed. As … a Junior Data Engineer, you will work in the Retail Strategy team, reporting to the Business Data Analytics Lead. You will work closely with your lead and collaborate with the wider teams, such as Product and Engineering and Customer Success, to provide the accurate data and insights needed to support our clients effectively. You'll play a key … in the team's success by ensuring the data we provide is accurate and timely, helping to demonstrate to clients and prospects that Ometria is the foremost data-driven Customer Data and Experience Platform. This is an exciting opportunity to develop into a Business Data Analytics or Backend Engineering role. Role Outcomes Execute on data extraction, transformation, and analysis More ❯

their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: Reporting to the Manager, Customer Support Engineering, the Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most … on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London … beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Solving interesting cases for Vercel customers. Troubleshooting customer issues alongside our engineering team. Working with other Vercel teams to provide advice and assistance, both internally and externally. Developing and improving internal tools alongside engineering. Specializing in a More ❯

Job Description:** * Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals * *Role: Infrastructure Customer Reliability Engineer* * Description: * Are you passionate about IT, experienced in IT Technical Services techniques and convinced by the business added value of digitalization? One key component of this Digital Transformation is the implementation of solutions to enable the … solutions, involving different P roduct and S ervice L ines teams (also called PSL) as well as the Digital Workplace (DW) teams, Security (DS) ... We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host … teams mainly based throughout Europe work in close relation with all the Infrastructure & Platforms PSLs and have no dogmatic approach: we size the solution and our services to the customer’s needs ensuring full alignment with AIRBUS and IM strategy and standards (security, data mgt, etc.). * We provide the following services: * * Demand management for IM products including advisory More ❯

Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that … on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our customers is at the heart … will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯