26 to 35 of 35 Customer Executive Jobs in England

Location: London, Tunbridge Wells, and remote working as the business requires Purpose of the Role The Customer Success Executive supports PEGO's mission to deliver measurable value to clients by strengthening engagement, retention, and growth. This role focuses on building trusted client relationships, evidencing ROI through data and insights, and ensuring PEGO is embedded as a daily companion … Growth & Retention – Proactively engage with clients to secure renewals, identify upsell opportunities, and contribute to organic revenue growth, delivering against set KPI's · Client Advocacy – Build and nurture senior executive (including C-level) relationships across assigned accounts to solidify our partnership to enhance adoption, ensure retention and increase overall customer satisfaction. · cNPS & Engagement Tracking – Drive client feedback through … reviews, using insights to improve satisfaction. · Value Realisation & Reporting – Evidence ROI and social value outcomes (e.g. wellbeing, inclusion, sustainability) through data analysis and reporting. · Cross-Functional Collaboration – Advocate for customer needs/issues cross-departmentally to ensure a seamless experience, sharing insights with Product, Finance, and Operations to improve overall service delivery. · Issue Escalation Support – Provide support in managing More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have … on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value … from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers More ❯

26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring Customer Support Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio's … enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own projects that … improve our processes, documentation, and help center experience Drive measurable improvements to time to resolution and customer confidence We're looking for someone who Is crypto native and can walk through an on chain transaction (for example on Etherscan) Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed Communicates clearly and over More ❯