requirements for areas across the bank Engageing with project managers across all remediation activities Documenting information required to support proposals for the business Customerjourneymapping and operational process mapping Scoping, requirements, workshop facilitation and traceability Excellent attention to detail and a self starter Solution design More ❯
requirements for areas across the bank Engageing with project managers across all remediation activities Documenting information required to support proposals for the business Customerjourneymapping and operational process mapping Scoping, requirements, workshop facilitation and traceability Excellent attention to detail and a self starter Solution design More ❯
training using disciplines and frameworks. Excellent collaboration skills, with the ability to work effectively with cross-functional teams. Excellent perceptiveness with process and customerjourney mapping. Excellent written and verbal communication skills with the ability to effectively tailor communication to target audiences. Innovative thinking to provide More ❯
provides consulting support to help clients protect and increase their margins, optimise their operational performance and improve productivity. We work closely with clients to map their vision, define the programme to achieve it and deliver the programme successfully, using a blend of Valcon’s consulting, data and technology expertise. … delivery of the programme in line with the appropriate methodology. Contribute to the redesign activities of how services should operate to optimise the customer experience by embracing digital capabilities. Application of relevant tools and techniques: Business architecture, capability mapping, organisation sizing, governance, role design, development of business cases … requirements gathering, customerjourneymapping, process mapping, agile methodologies and lean techniques. We offer you: The opportunity to work in a diverse and international environment with an informal culture, with a flat hierarchy, in which we cooperate across business areas and levels. We care about results More ❯
requirements and source system information & data from disparate platforms. Strong Analytical, Reporting and Visualisation skills (Tableau is highly desirable) Experience creating and analysing customerjourney mappings Concise, professional, and effective interpersonal and communication abilities Experience in the management, planning and delivery of reporting solutions and methodologies. … Insight Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & WFM, Analytics, and Customer Communication Technologies. Registered Office: Hawke House Old Station Road Loughton Essex IG10 4PL More ❯
the latest thinking and approaches to solve complex problems. Operate in multidisciplinary teams to deliver contractual deliverables including transformation roadmaps, process definitions and customer/user journey maps. Contribute to development of our industry perspective and market point of view in Communications and Media. We are … scale data projects. Deep knowledge of market leading data and technology vendors to deliver engagements. Process & Architecture Design Enterprise Architecture Principles. Process Definition, Customer/User Journey Maps. Innovation - assessing latest technologies and identifying value-driven use cases that deliver growth to client businesses. Set yourself More ❯
