10 of 10 Freshdesk Jobs in England

AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with ...

Working knowledge of endpoint protection (AV tools, Windows Defender) Tools & Troubleshooting Familiar with remote support tools (RDP, Teams, AnyDesk, etc.) Using ticketing systems (ServiceNow, Freshdesk, etc.) Documenting fixes and updating knowledge base articles Soft Skills & Work Approach Good communication and customer-service skills Ability to handle escalated issues with guidance ...

deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial ...

site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/2nd Line ...

based protocols for exchanging data such as HTTP(S), FTP, SFTP, SMTP, AS2, SQL queries Windows scripting and scheduling tools Logging new calls via Freshdesk and resolving queries, whilst liaising with 2nd line support team. Raising licenses and quotes. Updating Salesforce and TaskRay with relevant PO and schedules. Dealing with ...

high reliability in remote work Availability to work UK hours Nice to have Experience in fintech, trading, or financial platforms Experience with Zendesk, Intercom, Freshdesk, or similar tools Ability to handle high volume support while keeping quality consistent What you can expect at Garnet Trade Fully remote setup with ...

communication skills. Commercial acumen, especially around renewals and value‐positioning. Comfortable navigating fast‐paced environments with shifting priorities. Familiarity with CS tools (Salesforce, Gainsight, Freshdesk, etc.). Understanding of NPS, CSAT and customer health scoring. What’s in It for You? 25 days annual leave (rising to 30) 5% employer ...

Digital Infrastructure Engineer - Audio Visual, Networks Infrastructure, Digital Signage Our client are a media and entertainment group responsible for delivering some of one of the largest digital advertising infrastructure upgrades in the world. They are ...

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Woolwich, South East London. We are recruiting for experienced and forward thinking Hardware Technician . This is full ...

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Woolwich, South East London. We are recruiting for experienced and forward thinking Hardware Technician . This is full ...