1 to 25 of 184 IT Support Analyst Jobs in England

IT Support Analyst/Helpdesk Support Analyst - 1st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/VPN, Permanent, Maidstone, Kent, £30k - £32k +Benefits. Well established Managed Services Provider (MSP) and … Datacentre Ops company seeks IT Support Analyst/Helpdesk Support Analyst to join the team and play a key role in the management of incidents, tickets and processes on the desk supporting clients across the UK. You will provide user and technical support over the phone, remotely and at the desktop providing high quality … customer service at all times. You will work within a small team of IT Helpdesk Engineers and take a lead role where appropriate. As such you will gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise.Working within this professional services environment the IT Support Analyst More ❯

creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is More ❯

We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯

IT Support Engineer/Service Desk Analyst/IT Technician, London Client: AWD online Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 7344caf0613e Job Views: 6 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/… Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets. Working as IT Support Engineer/Service Desk Analyst/IT Technician you will support prestigious businesses around Microsoft Cloud/Azure, Support Microsoft … Environments, IT Security and IT Transformation. The company will provide additional training, but you will need a solid foundation in IT to start with. As an IT Support Engineer/Service Desk Analyst/IT Technician you will be positive and motivated and thrive on learning and pushing the boundaries of your knowledge More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED … As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the … in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯

IT Support Analyst Reed Technology are delighted to be working with a leading client within the professional service sector who are seeking an IT Support Analyst join their friendly and passionate team Day-to-day of the role: Resolve helpdesk issues, including troubleshooting hardware and software problems. Perform user administration duties such as setting … Install and configure computer hardware, software, networks, printers, and mobile devices. Diagnose and solve computer software and hardware faults. Manage stocks of equipment, consumables, and other supplies. Participate in IT project work, such as developing SharePoint Online and Intranet. Develop policies and processes related to IT operations. Conduct training and create documentation to support users and staff. … Required Skills & Qualifications: In-depth knowledge of hardware and software. Up-to-date with the latest IT and software trends. Strong customer service ethos and communication skills. Excellent organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server More ❯

10673SR1 £28k – 38k per year IT Support Analyst 4 days onsite We are working with a niche organisation based in the heart of Central London, seeking a dynamic and adaptable IT Support Analyst to join their team on a permanent basis. This is an exciting opportunity for an individual who is passionate about IT … a variety of tasks, thrive in a fast-paced environment, and are willing to take on new challenges, we want to hear from you! Key Responsibilities: Provide 1st line support in a Microsoft Windows environment. Offer hardware and software support for users and devices. Support Windows 10/11 and Windows Server 2019 and above, ensuring systems … are updated and maintained. Provide O365 support, including a basic understanding of Azure Cloud Services and Azure AD. Assist with network device troubleshooting, including switches and WiFi mesh networks. Provide printer support, including Canon devices and PaperCut management. Support backup operations with Veeam Backup and Replication. Maintain a basic understanding of Cisco firewalls and ensure network security More ❯

Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … supporting staff based in London, Bermuda, Australia and those working from home. Specific Responsibilities Provide 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow More ❯

We’re looking for an IT Analyst with strong 2nd Line experience to join a global investment management firm as they look to grow their IT Support team. You’ll be reporting into the Head of IT and will be involved in various cutting-edge technologies (from End user to IT architecture and Cybersecurity … technologies). Salary: up to £55k + discretionary bonus + 12.5% employer pension contribution Your role will be to provide the highest levels of desktop support in-person and remotely, including out-of-hours when on call 1 week every 3 to 4 weeks. Key Responsibilities: Provision and rollout of end user technologies (both hardware and software). Take … ownership of incidents and projects, liaise with other team members and third parties when required. Infrastructure monitoring, maintenance and support, cloud environment administration and support. Continual service improvement and project proposals, design, trials, and delivery. Attention to underpinning documentation (policy, process, procedure and best practice). Ideally you’ll have: Strong Microsoft Windows 11 desktop administration, rollout and troubleshooting More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯

Social network login/join *PLEASE NOTE: EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London-based global law firm … on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The main responsibilities include being the primary point of contact within the IT Service Desk, requiring excellent customer service skills, the ability to multi-task, and … remaining calm under pressure. Key Responsibilities: Providing a professional and consistent level of technology support to all staff. Responding to incoming incidents and requests at first point of contact reported via all mediums. Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement. Maintaining and updating More ❯

Note: Experience working in a law firm is essential. IT Support Analyst (Law Firm), London (City of London) Client: DGH Recruitment Location: London (City of London), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: This is a fantastic opportunity for an IT Service Desk … Analyst/1st/2nd Line Support Analyst to join a global law firm based in London on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager, supported by Service Desk Specialists and the Senior Service Desk Specialist. The role involves being the primary point of contact within the IT Service Desk, requiring excellent customer service skills, multitasking ability, and composure under pressure. Key Responsibilities: Providing professional and consistent technology support to all staff Responding to incidents and requests reported via all mediums Accurately recording incidents and requests, ensuring response within the set SLA Maintaining and updating incident/request records Alerting senior team members of recurring incidents More ❯

IT Support Analyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the IT Support Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an IT Support Analyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered. What will More ❯

11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary … Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Knowledge More ❯

A Glasgow-based Public Sector organisation is currently looking for an experienced 3rd Line Support Analyst Contractor to join their team on an initial 9-month Contract. Based from their office in Central Glasgow and working as part of a larger IT Support Team, the successful candidate will be joining a team responsible for the provision … of IT support to all Microsoft based services and the successful candidate should have the following knowledge & experience: Excellent experience in IT Support, working as a 3rd Level Support Analyst Expertise with Microsoft Technologies - M365, Active Directory, Entra, Exchange Online, SharePoint Online, MS Office, Intune, MS Teams & Azure etc Strong & solid Problem-Solving skills … with strong internal Customer Service Any formal IT Support/Microsoft Certification will be helpful but not essential If you’re AVAILABLE NOW or AT SHORT NOTICE and seeking a new challenge, PLEASE APPLY NOW to be considered for this Contract. Our Client works in a hybrid style with 1-2 days required onsite in Glasgow so locally More ❯

IT Support Analyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Salary Range - £45,000-£50,000 Annually Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with … a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office … office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT More ❯

IT Support Analyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Salary Range - £45,000-£50,000 Annually Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with … a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office … office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT More ❯

days on site in London Office -- M-F 8:30 AM- 6 PM Salary Range - £45,000-£50,000 Annually Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. … Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms More ❯

Social network you want to login/join with: Information Technology Support Analyst, london (city of london) col-narrow-left Client: The Phoenix Group Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: IT Support Analyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in … a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. Maintain, configure, deploy More ❯

Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background … with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and mobile devices, ensuring they comply with all policies and standards. Skills and Experience Required: Previous experience of working in an IT Helpdesk/Service More ❯